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Holiday Inn Express Hotel & Suites Germantown - Gaithersburg

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Holiday Inn Express Hotel & Suites Germantown - Gaithersburg
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137 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Germantown - Gaithersburg
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Showing 133: English reviews
Reviewed 1 September 2015 via mobile

This place is very neat. Very Clean. Kind staff. Quick check in. The only think I dislike is the price, the rooms are too small. Not so much room to walk. Bathroom is small. Not tub. Comfortable beds.

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Helpful?
Thank Marlene M
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you so much for your review of the Hotel. I apologize the room/bathroom was too small. We value your feedback and look forward to your next visit. Yolanda Gainey, GM

Pittsburgh, Pennsylvania
Reviewed 11 August 2015 via mobile

We stayed for one night, stopping in the area to see a game at the Maryland Soccerplex nearby. Our room was clean, comfortable, and recently updated. The staff were welcoming and kind. The breakfast was good, constantly replenished by the staff member in charge. This hotel was a great deal for the reasonable weekend rate! We'll certainly be back!

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Helpful?
Thank EB0320
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope when your travels bring you back to Germantown, Maryland we will have the opportunity to serve you again. Yolanda Gainey, GM

Toronto GTA, ON, Canada
Reviewed 8 August 2015

After driving 10 hours from Canada, spending our first night elsewhere before leaving there (used the free WiFi) and checked into this one. We spent the next day in Washington D.C. From the moment we arrived, front desk was courteous and check in was a breeze. Our room was ready, clean and comfy. The beds were queen sized, 2 soft...

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Helpful?
Thank Ldy T
HIEX-GG, Front Office Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you for your feedback, it was most appreciated! Glad that you were able to enjoy our breakfast and meet our wonderful team. We welcome your next visit to our hotel.

Virginia Beach, Virginia
Reviewed 7 August 2015

First, the good: Support staff was great, especially Brandon at front desk and Alex in the breakfast room who went above and beyond to make us feel welcome and at home. They were bright spots in a sometimes bumpy stay. Now the bad...The initial room we were placed in had a bed frame that was collapsing and literally falling apart...

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Helpful?
Thank Susan L
HIEX-GG, Front Office Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

. Thank you for taking the time to give us your feedback. I apologize for the AC/Heating unit being loud and the cable being out due to the storm throughout your stay. We hope we have the opportunity to serve you again in the near future.

Fairport, New York
Reviewed 30 July 2015

Stayed here for 4 nights on business. The place was recommend to me by a colleague who has stayed here before. In addition the price was very competitive. The locale is great, lots of shops and food (major chains) and right off of 270. My work destination was only 5-10 minutes away. My stay was great. The staff is unbelievably...

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Helpful?
Thank MrOutcast
HIEX-GG, Front Office Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you for staying with us, we appreciate your feedback. We always strive to give our guests a memorable experience when staying with us. We hope to see you in the near future.

new york
Reviewed 13 July 2015

We went there for a family event and were greetted by a very friendly staff at the front desk. Checking in was easy they were very accomadating on our request for two rooms near each other in the same floor. The breakfast was great and they even gave us a late check out.

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Helpful?
Thank silvanainno
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you for the opportunity to serve you, we look forward to your return. Yolanda Gainey, GM

Reviewed 5 July 2015 via mobile

My fiancé and I decided to take off from New York for Washington, D.C. We had no plans or hotel. We called this place at 10pm and they had a king size available and with my AAA discount it was perfectly affordable. We got in at about 12:30am. It was perfect. The bed was comfortable and much needed after 6...

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Helpful?
Thank Cassie W
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you for allowing us to be part of a perfect visit to DC. When your travels return you to the Germantown, Maryland area we will be here to greet you. Yolanda Gainey, GM

Louisville, United States
Reviewed 1 July 2015

The staff was very friendly and helpful. The front desk staff gave great directions. The room was clean and comfortable. The rates were very affordable and the location was perfect for visiting family in Gaithersburg and sight-seeing in DC.

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Helpful?
Thank M A
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you for staying with us; happy to hear you had a great stay and a chance to visit DC. When you return to the area we look forward to serving you again. Yolanda Gainey, GM

Massachusetts
Reviewed 30 June 2015

We were greeted by the friendly staff at the front desk. Check in was a breeze and we were quickly set up in our room. The room was clean, nicely decorated and comfortable. Nice and dark for sleeping late in the morning and the AC worked great. The hotel was very quiet despite being sold out and hosting many lacrosse...

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Helpful?
Thank Anne P
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you for taking the time to share your overall Hotel experience here at the Holiday Inn Express & Suites, Germantown Maryland. It was our pleasure to serve you and we look forward to your return. Yolanda Gainey, GM

Philadelphia, Pennsylvania
Reviewed 30 June 2015

I stay here every week because it is close to one of my places of work. The staff are excellent and the facility is tidy, clean and quiet (even when very busy). Aside fromn the high quality, this hotel is great value for a visitor tom DC

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Helpful?
Thank InLondonAgain
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you for your feedback; we take great pride in serving our guests. We look forward to your return home we will be here to greet you. Yolanda Gainey, GM

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Germantown - Gaithersburg

Address: 20260 Goldenrod Lane, Germantown, MD 20876
Region: United States > Maryland > Germantown
Price Range: $130 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Germantown - Gaithersburg 2.5*
Number of rooms: 178
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Also Known As:
Hampton Inn Germantown / Gaithersburg Hotel Germantown
Germantown Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Germantown - Gaithersburg staff and other travellers.
2 questions
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Cape Coral, Florida
9 months ago
Gaithersburg, Maryland
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Germantown - Gaithersburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only the queen/queen rooms have a bathtub; king rooms have showers.”
 of 5 bubbles cmdevlin64, 24 Dec 2016 | Read review
“Rooms on 6th floor were very quiet”
 of 5 bubbles michaelriley2016, 16 Dec 2016 | Read review
“There is poolside if you like”
 of 5 bubbles TripleLindy, 25 Jul 2016 | Read review
“Third floor or higher”
 of 5 bubbles hehewewehoho, 17 May 2016 | Read review
“The suite with separate bedroom was great to keep some distance from the kids...”
 of 5 bubbles SLUdog99, 10 Mar 2016 | Read review
5 of 5