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    Extended Stay America - Washington, D.C. - Germantown - Milestone

    12450 Milestone Center Dr, Germantown, MD 20876-6966
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    2017-10-01 2017-10-02
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    US$76
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    Traveller (3)
    Room & Suite (4)
    Dining (1)
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    108 reviews
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    Overview
    • Excellent60%
    • Very good17%
    • Average6%
    • Poor5%
    • Terrible12%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Suites
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Washington, D.C. - Germantown - Milestone
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    Holiday Inn Express Hotel & Suites Germantown - Gaithersburg
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    Extended Stay America - Washington, D.C. - Germantown - Town Center
    108 reviews
    #4 of 4 hotels in Germantown
     
    Rooms
    Oct 1Oct 2
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    1 room, 2 adults, 0 children
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    Reviews (74)
    There are newer reviews for Extended Stay America - Washington, D.C. - Germantown - Milestone
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    11 - 15 of 73 reviews

    Reviewed 2 January 2017

    After driving over 8hours and tired we get to hotel and at first they couldn't find our reservation we finally get checked in and get on the elevator which had a bad odor. We get to the room to find it dirty we go back...More

    Thank ashleechambers69
    Response from Manager_11525, Manager at Extended Stay America - Washington, D.C. - Germantown - MilestoneResponded 9 January 2017

    I appreciate you bringing your experience to our attention. The situation you described regarding the dirty room is truly regrettable. We are very sorry for your experience. To ensure that a situation like yours doesn't happen again, my team is checking rooms before selling it....More

    Reviewed 28 December 2016 via mobile

    After scouring the reviews I was somewhat skeptical about this quick stay. We arrived and everything was just fine. The room and sheets were clean, the room seemed to be well maintained. (The whole building actually). Everything was just about perfect for our needs. The...More

    Thank Mfclingan
    Response from Manager_11525, Manager at Extended Stay America - Washington, D.C. - Germantown - MilestoneResponded 9 January 2017

    Your feedback is important. Thank you for sharing. It is good to know everything was much to your liking and expectations during your stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back...More

    Reviewed 23 December 2016 via mobile

    I've had the pleasure of staying at the Extended Stay America for an extended period of time while there it did not feel like I was staying at a hotel but a home, the employees were polite, helpful and have gone beyond the call of...More

    Thank Michelle W
    Reviewed 26 October 2016

    Stayed at this hotel for the weekend. Was able to book easily, Front desk was very nice and helpful with directions to local stores. Roomsl was very clean and bed was pretty comfortable.no disturbances through the night which was appreciated after a driving all day...More

    Thank Greg T
    Response from Manager_11525, Manager at Extended Stay America - Washington, D.C. - Germantown - MilestoneResponded 31 October 2016

    Thank you for writing such a satisfying review of our hotel. I truly appreciate your comments regarding the grab-and-go breakfast, and how our team was very helpful at check in. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

    Reviewed 15 July 2016 via mobile

    I made a reservation just after midnight on Monday, July 11th for that night and checking out Tuesday, July 12th. (The location is irrelevant. For the record, it was in Germantown, MD, just outside D.C.). Not only did I make the reservation and receive a...More

    Thank michael b
    Response from Manager_11525, Manager at Extended Stay America - Washington, D.C. - Germantown - MilestoneResponded 20 July 2016

    After reading you review, I would like to say I am terrible sorry for the experience you had to endure. The lack of customer service is appalling and does not reflect our company. I will personally send this information to corporate. You have been so...More

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    108 reviews
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Things to do
    • Tennis Court
    Details
    • Price range
    • US$75 - US$107 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Expedia, Hotels.com, Travelocity, Priceline, Booking.com, Orbitz, Cancelon, Hotwire and getaroom.com so you can book your Extended Stay America - Washington, D.C. - Germantown - Milestone reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Maryland >
    • Montgomery County >
    • Germantown
    • Also Known As
    • Extended Stay America Germantown ,
    • Extended Stay Germantown ,
    • Germantown Extended Stay
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    Traveller (3)
    Room & Suite (4)
    Dining (1)
    Hotel & Grounds (7)
    Bathroom (1)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Speak to Phasda"
    Read review
    "Full kitchen.... love it"
    Read review
    "May be considered budget and not mid-range but good price."
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    "Ask to see the room and pick the one that works best for your needs."
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