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Booked 2 day stay. Second day requested move to non-smoking room as booked-- but request ignored. Globs crusty material on carpet with aged TV with dark picture and snow. Room not cleaned nor were clean towels supplied. Was told there was an extra $10 charge...More
Thank Shelley L
Response from 00esa, General Manager at Extended Stay America - Baltimore - Glen BurnieResponded 8 June 2017
We would like to offer our apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We value your feedback and will use it to ensure we are more consistent in our service levels. Please...More
I wish negative stars were an option. There is no public restroom in the lobby. That was the first indication of our stay. We were mistakenly booked for a smoking room. I have a breathing ailment and although our diffuser helped I had an asthma...More
Thank Nikasha U
Response from 00esa, General Manager at Extended Stay America - Baltimore - Glen BurnieResponded 12 May 2017
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.
This Extended Stay America is by far the best hotel I have ever stayed at and I travel for work all the time. The staff and management are friendly and professional. The housekeeping at this facility is excellent. I love that it is centerally located...More
Response from 00esa, General Manager at Extended Stay America - Baltimore - Glen BurnieResponded 30 April 2017
Thank you for taking the time to write a review about your exceptional stay at Extended Stay America - Baltimore - Glen Burnie. We are so delighted to read that you loved our welcoming associates and our convenient location which was perfect for your business...More
My mother and I have been here since the beginning of February and I must say , it's a wonderful hotel ! The rooms are very nice , clean and no bugs ! The staff ,including the manager are all very friendly and professional ....More
Thank Gina E
Response from Manager_11525, Manager at Extended Stay America - Baltimore - Glen BurnieResponded 27 April 2017
Thank you for taking the time to share your experience. I am more than pleased to read you and your mother were well accommodated at our hotel with excellent customer service and clean room accommodations. Thank you again for your review. We look forward to...More
Poorly lit. Unkempt . Manager had an attitude. Lost reservations, offered a "smoking room" for the night. Absolutely rancid !
Very disappointed since we had stayed at Extended stay in Florida and enjoyed that so much.
Not much to say for some of the other...More
US$82 - US$111 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Hello Donna - yes our location in Glen Burnie is pet friendly and does accept pets. In fact all our locations nationwide does accept pet. There is a one time non refundable fee of $25.00 plus tax per night per pet that is... More
Hello Donna - yes our location in Glen Burnie is pet friendly and does accept pets. In fact all our locations nationwide does accept pet. There is a one time non refundable fee of $25.00 plus tax per night per pet that is charged, not to exceed $150.00. Hope I've answered your question fully. If not please feel free to reach me directly at 443-726-1257