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Holiday Inn Express Hagerstown

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Traveller (20)
Room & Suite (81)
Pool & Beach (13)
Ratings and reviews
Certificate of Excellence
  • Excellent48%
  • Very good33%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“cinnamon rolls”(9 reviews)
“front desk”(36 reviews)
“room was clean”(25 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
The Holiday Inn Express Hotel and Suites offers all the modern comforts at our affordable hotel exuding luxury through beautifully decorated rooms. Each spacious, moderately priced room and suite offer ample amenities, including whirlpool spa suites, a fitness room, complimentary HSIA...
Offers from Holiday Inn Express Hagerstown
Special Offer: Book Direct and Save
Hotel deals
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Location and contact
241 Railway Ln, Hagerstown, MD 21740-6969
Hotel website
9.5 km to Wash. County Regional Airport
15 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (259)
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258 results
Traveller rating
116
87
36
12
7
Traveller type
Time of year
LanguageEnglish
116
87
36
12
7
Show reviews that mention
All reviewscinnamon rollsfront deskroom was cleanfirst floorspent one night herewithin walking distancepool and hot tubnice poolstores and restaurantswould definitely stay here againlots of varietynice hoteldecent breakfastlong drivestaff was friendlyantietam battlefieldafter a long day
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1 - 5 of 258 reviews
Hotel's Favourite
Reviewed 3 weeks ago

Room was updated -- loved the mattress and linens -- very comfy bed. Nice staff at the continental breakfast. That was well stocked and decent. Place was clean. Just stayed one night but it was a decent place and reasonably priced.More

Thank catheybh
Response from John D, Front Desk Representative at Holiday Inn Express HagerstownResponded 2 weeks ago

Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We try to make everyone’s...More

Reviewed 3 weeks ago via mobile

Read great reviews while searching for an overnight stop, driving through MD. Looked good from outside. Handful of chain eateries nearby. Once in my room, non-carpeted area sounded like sticky syrup under feet. Took some napkins and rubbed them on the floor - nasty! Gunky,...More

Thank Abhishek C
Response from John D, Front Desk Representative at Holiday Inn Express HagerstownResponded 2 weeks ago

Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. I would like to truly apologize for the...More

Reviewed 3 weeks ago via mobile

Lobby and dining area upgraded, room spacious and very comfortable! Could use new carpet or tile in elevator! Breakfast plentiful and tasty! The express checkout was a surprise but made the morning less stressful...More

Thank TigerSouthCarolina
Response from John D, Front Desk Representative at Holiday Inn Express HagerstownResponded 2 weeks ago

On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge...More

Reviewed May 28, 2018 via mobile

Booked for a group with 15 rooms. Check in went well, front desk staff seemed nice. Beds and pillows really uncomfortable. We’re not picky people but even my kids were complaining and didn’t sleep well. Air conditioner didn’t work great. Came back to an unclean...More

Thank Laura C
Response from John D, Front Desk Representative at Holiday Inn Express HagerstownResponded May 31, 2018

Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. I would like to truly apologize for the...More

Reviewed May 21, 2018 via mobile

Check in took way to long. The room was old and dated. Not where I am used to staying for sure. No hairnets for the shower. The bad was comfortable though. Not let my hubby make reservations anymore lol.More

Thank amyhass
Response from John D, Front Desk Rep. at Holiday Inn Express HagerstownResponded May 22, 2018

Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. We strive to exceed the expectations of every...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$121 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Hagerstown
#8 Business Hotel in Hagerstown
#8 Romantic Hotel in Hagerstown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Hagerstown
#8 Business Hotel in Hagerstown
#8 Romantic Hotel in Hagerstown
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (20)
Room & Suite (81)
Pool & Beach (13)
Dining (6)
Questions & Answers
Ask a question
Bmkvacay
January 31, 2017|
Answer
Response from Rocky F | Property representative |
The pet fee is non refundable 50.00 dollars. We only allow pets in our pet friendly rooms on the first floor. I recommend calling the hotel to make this type of reservation. Thank you Rocky Frye, Assistant General Manager
0
Votes
jps53
January 23, 2016|
AnswerShow all 5 answers
Response from Rocky F | Property representative |
Indoor pool
0
Votes
Room Tips
"The bed sucked, and the AC unit sounded like a wood chipper."
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"We had a third floor room and it was no problem taking our dog out down the elevator and out through the side..."
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"ask to see the room before you take it to ensure that it is clean"
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"Requested away from road and was fine"
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