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Holiday Inn Express Hagerstown

Expedia.comUS$102*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hagerstown
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221 Reviews from our TripAdvisor Community

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Showing 220: English reviews
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Bennington, Vermont
Reviewed 1 week ago

This hotel is a beautiful and elegant hotel. The staff is courteous and professional. Sierra at the front desk treated us like royalty, and made us feel comfortable and at home. Awesome breakfast and very comfortable beds!

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Helpful?
Thank myheartpoems
Ashley D, Front Office Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for taking the time to review your stay with us at the Holiday Inn Express Hagerstown. I will let Sierra and the team know that you were pleased with their service. We hope to welcome you back again soon! Sincerely, Ashley Devonshire Front Office Manager

Williamsburg, Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

This hotel exceeded our expectations. It was clean, and very easy to get to from Antietam National Battlefield where we were visiting. Breakfast was great and had lots of options to choose from. The room was of great quality and what you can expect from a Holiday Inn/IHG property "great quality". I would highly recommend this hotel to anyone who...

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Helpful?
Thank jpanholzer2014
About Hotel's Favourite Review
Ashley D, Front Office Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you very much for taking the time to write a grand review of your stay at Holiday Inn Express in Hagerstown, Md. We are delighted to know that you enjoyed your stay with us, and we look forward to welcoming you back in the near future! Sincerely, Ashley Devonshire Front Office Manager

Pittsburgh, Pennsylvania
Reviewed 2 weeks ago

From the front desk to the breakfast room person, everyone was so friendly and polite. Large breakfast room and well stocked. Our room was clean and comfortable. A good place to stay for our one night stay to break up long vacation drive. Will definitely stay here again.

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Helpful?
Thank dreamsaverz
Ashley D, Front Office Manager at Holiday Inn Express Hagerstown, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear our staff and service met your needs and expectations. We look forward to welcoming you back to the Holiday Inn Express in the near future. Sincerely, Ashley Devonshire Front Office Manager

Franconia, New Hampshire
Reviewed 3 weeks ago

Good place to stay, off the highway, and we had to use the points. The hotel had good service & was clean. The staff was helpful and friendly. The breakfast was the standard fare, and could be improved.

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Helpful?
Thank nh681
Ashley D, Front Office Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you very much for taking the time to write a review of your stay at Holiday Inn Express in Hagerstown, Md. We are delighted to know that overall your experience was positive, and we look forward to welcoming you back in the near future! Sincerely, Ashley Devonshire Front Office Manager

Reviewed 4 weeks ago via mobile

Checked in here after very long drive with full bookings in Winchester and Martinsburg and usual price gouging in Harrisonburg. Rooms very clean and comfy, very nice sized pool and deck which very well kept. Very nice nights sleep. See that hotel is expanding and rooms are getting a modern update. Only drawback was bathroom was dated as toilet seem...

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Helpful?
Thank drewsu
Ashley D, Front Office Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for choosing the Holiday Inn Express in Hagerstown as your hotel of choice during your last visit to Maryland. It was a pleasure to have you at our hotel. We are so delighted to hear you had a pleasant stay and that you enjoyed your room, with all of its distinctive amenities. We were truly humbled by your...

Parkersburg, West Virginia
Reviewed 30 March 2017 via mobile

This is the quietest hotel I have ever stayed in even though it is next to I-81. It has the typical brand of service associated with a Holiday Inn Express, but even better. My only complaint/request is minor - just keep the breakfast refrigerator a little colder so the milk is not warm when drink it. We have stayed here...

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Helpful?
Thank Jon L
Ashley D, Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you very much for sharing your experience at our hotel with us. Your willingness to share your thoughts with us is genuinely appreciated.We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We try to make everyone’s visit a “Home away from Home”...

Reviewed 21 March 2017

We stayed in March for one night. We had two rooms and both rooms were clean and comfy. The only complain is the AC. It is super loud. I had to turn it off, otherwise I could not sleep. The breakfast was great, nice selection. We used the pool. The pool towels are the smallest we ever saw.

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Helpful?
Thank Sofya B
Ashley D, Manager at Holiday Inn Express Hagerstown, responded to this review

We are happy to see your comments in regards to our staff, property and guest room. I would like to truly apologize for the disruptive HVAC unit which interrupted your sleep. I have shared your comments with our team to ensure we have made the necessary corrections so we can prevent this from happening again. Your willingness to share your...

Washington DC, District of Columbia
Reviewed 11 March 2017

The property is fine. But be warned that the televisions don't have volume limiters. If your neighbor settles in about 2 in the afternoon until at least 10 pm listening loudly to a television news station, you'll be caught up on the news as well. The hotel was quick move me to another room when I asked for relief. Still,...

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Helpful?
Thank rw939
Management response:

I appreciate you taking the time to share your experience regarding your stay at our hotel. I would like to truly apologize for the issue you had during your stay.We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I have taken note of your valuable comments and...

Tampa, Florida
Reviewed 31 December 2016

Great location right off 81, across the street is a mall with a variety of food options. The staff was very friendly, and it was a very clean hotel, the only negative was the bed/pillows need to be replaced, they weren't very comfortable. Great hot breakfast, though and an indoor pool.

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Helpful?
Thank jennval74
Rocky F, Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you very much for your review. I am pleased to hear you enjoyed your stay. We are currently adding on 24 more rooms. These are set to be open in May, so if you stay with us again we will have a fresh new room with new beds and pillows for you. Thank You, Rocky Frye, Assistant General Manager

Hagerstown, Maryland
Reviewed 7 December 2016

From check in to the room to breakfast the next morning all was well, nice and clean, front desk personal represent the brand well, highly recommend this location. Plenty of restaurants with in walking distance.

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Helpful?
Thank twhitt65
Rocky F, Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you very much for your review of the Holiday Inn Express and Suites of Hagerstown, MD. I am pleased to hear you enjoyed your stay with us and our accommodating staff. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rocky Frye Assistant...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel and Suites offers all the modern comforts at our affordable hotel exuding luxury through beautifully decorated rooms. Each spacious, moderately priced room and suite offer ample amenities, including whirlpool spa suites, a fitness room, complimentary HSIA, indoor pool and spa, complimentary hot breakfast and an executive meeting center. Seeing is believing! We are conveniently located off Interstate 81 at exit 5A, just 1/2 mile north of Interstate 70 and close to three major airports (IAD, BWI, DCA). We are just 1 hour to Baltimore and 1.5 hours to Washington DC, and major companies such as Citicorp, First Data, JLG/Oshkosh, Staples, Volvo (Mack), Manitowoc/Grove, Washington County Hospital are just minutes away. You'll enjoy easy access to restaurants, Prime Outlets and Valley Mall shopping, and attractions such as Maryland Theater, Antietam National Battlefield, C&O National Historic Park, Hagerstown Speedway, Hagerstown Suns, Charlestown Raceway, Whitetail Ski Resort and much more. Holiday Inn Express Hotel and Suites is the perfect hotel for tour groups, wedding groups, small business conferences, or a just weekend getaway. You will love our AAA Three Diamond Award-winning hotel. ... more   less 

Additional Information about Holiday Inn Express Hagerstown

Address: 241 Railway Ln, Hagerstown, MD 21740-6969
Region: United States > Maryland > Hagerstown
Price Range: $153 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hagerstown 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Holiday Inn Express Hagerstown Hotel Hagerstown
Holiday Inn Hagerstown
Hotel Style:
#5 Family Hotel in Hagerstown
#8 Business Hotel in Hagerstown
#8 Romantic Hotel in Hagerstown
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hagerstown staff and other travellers.
2 questions
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Ogdensburg, New York
3 months ago
Dundee, New York
over a year ago

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Questions? Get answers from Holiday Inn Express Hagerstown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be away from the elevator!”
frankhR1602IN, 2 Dec 2016 | Read review
“Check out whether the room has cleaning solution odors, and watch your billing closely.”
Bob2U2, 27 Nov 2016 | Read review
“We always go higher. Not sure where it would be quieter because of the highway”
Gooddog2, 28 Sep 2016 | Read review
“Higher floor”
ScottD503411, 21 Aug 2016 | Read review
“Find out if any of the room have an A/C unit with a continuous fan option.”
Donnahue42, 22 May 2016 | Read review
5 of 5
Expedia.com
US$102* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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