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Sleep Inn & Suites Hagerstown

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Traveller (28)
Room & Suite (24)
Pool & Beach (2)
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Overview
  • Excellent41%
  • Very good34%
  • Average15%
  • Poor5%
  • Terrible5%
Travellers talk about
“cracker barrel”(24 reviews)
“front desk”(32 reviews)
“outlet mall”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (235)
There are newer reviews for Sleep Inn & Suites Hagerstown
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Traveller rating
92
81
37
13
12
Traveller type
Time of year
LanguageEnglish
92
81
37
13
12
Show reviews that mention
All reviewscracker barrelfront deskoutlet mallprime outletsroom was cleanthe hotel is pet friendlyindoor poolantietam battlefieldhot tubparking lotfree breakfastthe breakfast areachoice hotelsnext morninghousekeeping staffnice place to staycheck in was quick
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91 - 95 of 235 reviews
Reviewed December 16, 2014 via mobile

Stayed at this hotel with my dog last weekend. I hadn't stayed there for about 8 years and I can recall back then I wasn't too impressed but since it's been recently renovated I figured I would give it a try. The staff who checked...More

Thank Beth H
Response from John D, Front Office Manager at Sleep Inn & Suites HagerstownResponded December 18, 2014

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

Reviewed November 17, 2014

The staff are courteous and professional. The Inn's front desk people are great! The breakfast bar persons are so helpful, and keep things filled up constantly. Cleaning staff needs corrected in tips.More

2  Thank Linda T
Response from John D, Front Office Manager at Sleep Inn & Suites HagerstownResponded November 20, 2014

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff...More

Reviewed November 4, 2014

We had stayed at this hotel years ago & went back again because we had enjoyed it back then. Really liked the new décor & updated rooms. Very clean & quiet. I booked thru Choice hotels who mistakenly marked the wrong room type which could...More

Thank Dale R
Response from John D, Front Office Manager at Sleep Inn & Suites HagerstownResponded November 12, 2014

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff...More

Reviewed October 31, 2014

We travel a fair amount but had never stayed at a Sleep Inn before and I will never go to another one. Room was very clean but no bedside lamps for reading and no bath tub unless you get the handicapped room. For the price,...More

2  Thank Nancy P
Response from John D, Front Office Manager at Sleep Inn & Suites HagerstownResponded November 12, 2014

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

Reviewed October 31, 2014

This was our third stay here and as always,these people aim to please,and they do.We stay here for the National Terrier Trial,and our dogs are welcome here too.The rates are reasonable,the rooms clean,and the surroundings are lovely.I love the back rooms that look out over...More

1  Thank sabrinaNc
Response from John D, Front Office Manager at Sleep Inn & Suites HagerstownResponded November 12, 2014

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Laundry Service
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Spa
Details
Price range
US$87 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Hagerstown
#5 Business Hotel in Hagerstown
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$87 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Hagerstown
#5 Business Hotel in Hagerstown
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (28)
Room & Suite (24)
Pool & Beach (2)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Bet51
April 2, 2017|
AnswerShow all 4 answers
Response from Rignesh D | Property representative |
all smoking rooms are on 4th floor. you can get a room on 1-3 floor.
0
Votes
Jack L
November 12, 2016|
AnswerShow all 5 answers
Response from Rignesh D | Property representative |
yes every room has both in them
0
Votes
Room Tips
"If you are handicapped make sure there is a walk in shower, not a tub."
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"first floor"
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"Upper floors rooms quieter"
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"We were on first floor."
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