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Baymont Inn & Suites Hagerstown

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Baymont Inn & Suites Hagerstown
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351 Reviews from our TripAdvisor Community

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There are newer reviews for Baymont Inn & Suites Hagerstown
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Showing 342: English reviews
Rockville,Md., United States
Reviewed 3 May 2016

The Hagerstown Best Western & Conference Center is one great location for anyone traveling north-south along the East Coast. Only a mile off either Rt. 70 E or a mile off I-81 it is a great location . The property has been recently renovateand the rooms are spacious..I found the recent upgrade to Disc TV network very useful. There is...

Review collected in partnership with Best Western
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Helpful?
Thank William L
Viktor N, General Manager at Baymont Inn & Suites Hagerstown, responded to this review

Dear William L. Thank you so much for your feedback concerning your recent stay at our property. We pride ourselves on providing superior guest satisfaction and excellent customer care and it pleases us when we have managed to do so. If you are ever in our area again, please do not hesitate to give me a call at 301-733-0830 ext...

Reviewed 16 April 2016

We stayed for the night here at the Best Western Hagerstown, on our way to Washington D.C. The staff was nice, the room was nice and clean. There was a restaurant within the hotel, which had good food and service as well! SO that was a BIG PLUS! They had a great breakfast. We would certainly stay here again./

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Thank Renee E
Viktor N, General Manager at Baymont Inn & Suites Hagerstown, responded to this review

Dear Renee E Thank you so much for your feedback concerning your recent stay at our property. We pride ourselves on providing superior guest satisfaction and excellent customer care and it pleases us when we have managed to do so. I will pass on your compliment to the restaurant staff and manager as I am sure they will enjoy hearing...

Hazel Tnship, United States
Reviewed 13 April 2016

The hotel is old and badly needs renovation. The room was about as far away from the lobby as you could get.It was a Sunday night and I'm sure there were closer rooms available for an 83 year old. The room had a weird smell. Loud noises at two in the morning. Went for ice and used the stair, wrong...

Review collected in partnership with Best Western
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Helpful?
Thank Edward M
Viktor N, General Manager at Baymont Inn & Suites Hagerstown, responded to this review

Dear Edward M Thank you for taking a moment to provide feedback concerning your recent stay at our property. We appreciate the time you took from your schedule to do so as guest feedback provides us with a litmus test on what can be improved and what SHOULD be improved as well as what meets or exceeds our guests expectations....

Waddington, United States
Reviewed 7 April 2016

A lot more better than we had expected, and the convenience of the restaurant within the hotel was a Big Plus, not having to go outside , and the Staff and food was excellent . We had dinner and breakfast at the Restaurant

Review collected in partnership with Best Western
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Helpful?
Thank Gary M
Viktor N, General Manager at Baymont Inn & Suites Hagerstown, responded to this review

Dear Gary M Thank you so much for your feedback concerning your recent stay at our property. We pride ourselves on providing superior guest satisfaction and excellent customer care and it pleases us when we have managed to do so. I will also pass on your kind words to the restaurant as I am sure they will enjoy hearing the...

Greenland NH
Reviewed 26 March 2016

This BW is one of my favorites. The staff is friendly and go out of their way to be helpful. Upon arrival there is some kind of a snack with coffee or tea. The rooms are clean and the beds are comfortable. There are many choices for breakfast from cold items to hot including the great waffle maker. And the...

Review collected in partnership with Best Western
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Helpful?
Thank Prayingpam
Viktor N, General Manager at Baymont Inn & Suites Hagerstown, responded to this review

Dear Payingpam Thank you so much for your feedback concerning your recent stay at our property. We pride ourselves on providing superior guest satisfaction and excellent customer care and it pleases us when we have managed to do so. I will be sure to pass on your kind words to our breakfast attendant and housekeeping staff as I am sure...

Baltimore, United States
Reviewed 18 March 2016

Most hotels have HBO, which means most of the time nothing is on there that I like. With Turner Classics, I was able to see a movie I had not seen for years, "Toostie!" I liked viewing it once again!! The shower was nice with hot, hot water, the breakfast of eggs and sasuages were good. I did like the...

Review collected in partnership with Best Western
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Helpful?
Thank Clair C
Viktor N, General Manager at Baymont Inn & Suites Hagerstown, responded to this review

Thank you so much for your feedback concerning your recent stay at our property. We pride ourselves on providing superior guest satisfaction and excellent customer care and it pleases us when we have managed to do so. I will pass on your words to maintenance concerning the chairs in your room as sometimes they need to be tightened up. I...

Rockville,Md., United States
Reviewed 8 March 2016

This Hotel has an improved facelift and is an even better value than before. The lobby features granite floors and accents.An elegant touch which feels great! Rooms are clean and this location is the most optimum location when one travels north to south on the East Coast ! Convenient to all major cities!

Review collected in partnership with Best Western
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Helpful?
Thank William L
Viktor N, General Manager at Baymont Inn & Suites Hagerstown, responded to this review

Dear William L. Thank you so much for your feedback concerning your recent stay at our property. We pride ourselves on providing superior guest satisfaction and excellent customer care and it pleases us when we have managed to do so. If you are ever in our area again, please do not hesitate to give me a call at 301-733-0830 ext...

Stoystown
Reviewed 21 February 2016 via mobile

Every year we travel to hagerstown to wrestle in a tournament and we stay at the Grand Venice hotel have down it for years. The rooms are always clean, and the service is always top notch and the rates can't be beat. I have stayed many times at this hotel and would recommend it to any body. We will stay...

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Helpful?
Thank Bob M
Viktor N, General Manager at Baymont Inn & Suites Hagerstown, responded to this review

Dear Bob M Thank you so much for your feedback concerning your recent stay at our property. We pride ourselves on providing superior guest satisfaction and excellent customer care and it pleases us when we have managed to do so. If you are ever in our area again, please do not hesitate to give me a call at 301-733-0830 ext...

Hollins
Reviewed 20 January 2016

Extremely courteous staff, breakfast was very good and the hotel was clean. It was very convenient for what we were there for to restaurants. We would suggest this hotel to friends and family. Enjoyed the stay, even though it was short

Review collected in partnership with Best Western
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Thank Karen M
Viktor N, General Manager at Baymont Inn & Suites Hagerstown, responded to this review

Dear Karen M Thank you so much for your feedback concerning your recent stay at our property. We pride ourselves on providing superior guest satisfaction and excellent customer care and it pleases us when we have managed to do so. If you are ever in our area again, please do not hesitate to give me a call at 301-733-0830 ext...

Chattanooga
Reviewed 5 January 2016

Room was comfortable and quiet but was showing some signs of wear. Baseboard was peeling and footstool for chair was stained. Reasonable location not far from highway and with some restaurants in area.

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Thank hamiltonbergen
Viktor N, General Manager at Baymont Inn & Suites Hagerstown, responded to this review

Thank you so much for your feedback concerning your recent stay at our property. We pride ourselves on providing superior guest satisfaction and excellent customer care. In your case, it seems we just missed the mark due to the wear and tear in your rooms and for that we apologize. If you are ever in our area again, please do...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Baymont Inn & Suites Hagerstown

Address: 431 Dual Highway, Hagerstown, MD 21740-2601 (Formerly BEST WESTERN Grand Venice Hotel Wedding & Conference Center)
Region: United States > Maryland > Hagerstown
Price Range: $85 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Hagerstown 2.5*
Number of rooms: 86
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Also Known As:
Best Western Hagerstown
Hagerstown Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Hagerstown staff and other travellers.
2 questions
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2 months ago
Harvey York Co
over a year ago

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Questions? Get answers from Baymont Inn & Suites Hagerstown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nous voulions une chambre super tranquille après 12 heures de route. Demandez-le!”
 of 5 bubbles dianeaD8974UA, 14 Jan 2017 | Read review
“I would ask for a room near the elevator, as it's a big place and the emergency stairs are just that.”
 of 5 bubbles bmh21502, 2 Oct 2016 | Read review
“You can get good view of the environment from all the rooms.”
 of 5 bubbles walron21, 20 Aug 2016 | Read review
“Try it a nice room to relax and sleep...”
 of 5 bubbles sharonar523, 17 May 2016 | Read review
“Exercise room is on the fourth floor. Good floor to stay on.”
 of 5 bubbles Morris-Madison, 6 May 2016 | Read review
5 of 5