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Baymont Inn & Suites Hagerstown

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Baymont Inn & Suites Hagerstown
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346 Reviews from our TripAdvisor Community

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Showing 338: English reviews
Laurel, Maryland
Reviewed 14 December 2015

Discovered this gem of a hotel while staying overnight in Hagerstown, MD. The King Suite with the whirlpool was spacious and comfortable and the whirlpool was perfect for relaxing after a day and evening of dancing.

Review collected in partnership with Best Western
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Helpful?
Thank jandddavis
Viktor N, General Manager at Baymont Inn & Suites Hagerstown, responded to this review

Dear jandddavis Thank you so much for your feedback concerning your recent stay at our property. We pride ourselves on providing superior guest satisfaction and excellent customer care and it pleases us when we have managed to do so. If you are ever in our area again, please do not hesitate to give me a call at 301-733-0830 ext 215....

Reviewed 7 December 2015

We stayed here on a Friday Night in early December 2015. Just by chance I found it on Hotels.com as a Special price for $64.00 for 3 Adults in a Non-Smoking room with 2 Queen Beds. Arrived around 7:00 PM to find a Beautiful Entrance that was easy to locate with close parking. Check in was very friendly and fast....

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Helpful?
Thank Steve M
Viktor N, General Manager at Baymont Inn & Suites Hagerstown, responded to this review

Dear Steve M Thank you so much for your feedback concerning your recent stay at our property. We pride ourselves on providing superior guest satisfaction and excellent customer care and it pleases us when we have managed to do so. I made it a point to show your review to our Breakfast attendant. It made her smile and brightened her...

Baltimore, United States
Reviewed 30 November 2015

This property is lacking in many areas. Check-in was ok but when I got to the floor it had a very strong cigarette odor and it was to be a non-smoking floor. When I mentioned this to the front desk I was advised this was the only room available (I got there at 3:30 PM so plenty of time to...

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Helpful?
Thank Christopher F
Viktor N, General Manager at Baymont Inn & Suites Hagerstown, responded to this review

Thank you for taking a moment to provide feedback concerning your recent stay at our property. We appreciate the time you took from your schedule to do so as guest feedback provides us with a litmus test on what can be improved and what SHOULD be improved as well as what meets or exceeds our guests expectations. In your case...

Los Angeles, United States
Reviewed 19 November 2015

I was greeted by a very helpful and polite front deskman. The room, was large, clean, and comfortable. The complimentary breakfast was better than average for a comparably priced hotel. Excellent value for the money!

Review collected in partnership with Best Western
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Helpful?
Thank Neil W
Viktor N, General Manager at Baymont Inn & Suites Hagerstown, responded to this review

Dear Neil W. Thank you so much for your feedback concerning your recent stay at our property. We pride ourselves on providing superior guest satisfaction and excellent customer care and it pleases us when we have managed to do so. If you are ever in our area again, please do not hesitate to give me a call at 301-733-0830 ext...

Lower Burrell, PA
Reviewed 2 November 2015

When we got to our room and opened the door, it smelled like cigarette smoke. My husband thought maybe it was the cleaning products. I am very allergic to cigarettes and woke up halfway through the night completely congested and coughing, nose burning. I guess somebody had smoked in the "non-smoking" room. The room was not clean. Along the baseboards...

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Thank ItalyLowerBurrell_PA
Elkridge, United States
Reviewed 24 October 2015

We recently stayed in a king whirlpool room for two nights. The room was clean. It was large but an odd layout, the furniture was just okay. The bathroom was large with black tile, not very attractive to me. The tub was very deep but not comfortable for reclining only sitting. The dual sinks didn't drain well but the shower...

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Thank Suzann F
Reviewed 24 October 2015 via mobile

Was in Hagerstown for a funeral. With all hotel chains within a 2 mile radius, chosen a hotel was a challenge. Since it was not a vacation,a budget hotel would be fine. We chose the Best Western. Great choice. Very clean, great attentive staff, free breakfast,everything we wanted.This hotel was beyond our expectations. I honestly can't think of 1 negative....

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Helpful?
Thank John H
Viktor N, General Manager at Baymont Inn & Suites Hagerstown, responded to this review

Dear John H Thank you so much for your feedback concerning your recent stay at our property. We pride ourselves on providing superior guest satisfaction and excellent customer care and it pleases us when we have managed to do so. If you are ever in our area again, please do not hesitate to give me a call at 301-733-0830 ext...

Richmond, United States
Reviewed 24 October 2015

I have stayed at Best Western Grand Venice Hotel and Conference Center several times in the last few years and have always had enjoyable experiences. The rooms are large enough, the beds are comfortable and it's a very good value for the money.

Review collected in partnership with Best Western
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Helpful?
Thank Tom H
Viktor N, General Manager at Baymont Inn & Suites Hagerstown, responded to this review

Dear Tom H Thank you so much for your feedback concerning your recent stay at our property. We pride ourselves on providing superior guest satisfaction and excellent customer care and it pleases us when we have managed to do so. If you are ever in our area again, please do not hesitate to give me a call at 301-733-0830 ext...

Huntsville, Alabama
Reviewed 23 October 2015

As others have mentioned, this hotel is in need of a significant update/sprucing up. With some minimal updating the hotel could be very nice. We received an upgrade to a whirlpool suite which was much appreciated. The tub filled very slowly and the switch to turn on the jets was in an awkward place (near the vanity). I accidentally hit...

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Helpful?
Thank AGoingGal
Viktor N, General Manager at Baymont Inn & Suites Hagerstown, responded to this review

Dear AGoingGal Thank you for taking a moment to provide feedback concerning your recent stay at our property. We appreciate the time you took from your schedule to do so as guest feedback provides us with a litmus test on what can be improved and what SHOULD be improved as well as what meets or exceeds our guests expectations. First...

Frederick, Maryland
Reviewed 20 October 2015

It's an older hotel with reasonable prices. Room was clean. Could use some updates in the room, but it's as expected considering the age and I have no complaints. Front desk worker, Michele, was fantastic. She was enthusiastic and really helps the hotel make a great first impression to customers. Overall, good location and good value. I will stay here...

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Helpful?
Thank Justin A
Viktor N, General Manager at Baymont Inn & Suites Hagerstown, responded to this review

Dear Justin A Thank you for taking a moment to provide feedback concerning your recent stay at our property. We appreciate the time you took from your schedule to do so as guest feedback provides us with a litmus test on what can be improved and what SHOULD be improved as well as what meets or exceeds our guests expectations....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Baymont Inn & Suites Hagerstown

Address: 431 Dual Highway, Hagerstown, MD 21740-2601 (Formerly BEST WESTERN Grand Venice Hotel Wedding & Conference Center)
Region: United States > Maryland > Hagerstown
Price Range: $76 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Hagerstown 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Best Western Hagerstown
Hagerstown Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Hagerstown staff and other travellers.
2 questions
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1 month ago
Harvey York Co
over a year ago

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Questions? Get answers from Baymont Inn & Suites Hagerstown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nous voulions une chambre super tranquille après 12 heures de route. Demandez-le!”
 of 5 bubbles dianeaD8974UA, 14 Jan 2017 | Read review
“I would ask for a room near the elevator, as it's a big place and the emergency stairs are just that.”
 of 5 bubbles bmh21502, 2 Oct 2016 | Read review
“You can get good view of the environment from all the rooms.”
 of 5 bubbles walron21, 20 Aug 2016 | Read review
“Try it a nice room to relax and sleep...”
 of 5 bubbles sharonar523, 17 May 2016 | Read review
“Exercise room is on the fourth floor. Good floor to stay on.”
 of 5 bubbles Morris-Madison, 6 May 2016 | Read review
5 of 5