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The Hotel at Arundel Preserve

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The Hotel at Arundel Preserve
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617 Reviews from our TripAdvisor Community

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Showing 614: English reviews
1 review
Reviewed yesterday NEW via mobile

I'm actually writing this during my stay(12-2-16). I have stayed here 5 times in the last 15 months, and this has been the worst. I was offered the Executive queen upgrade for $50 some bucks a night at check in. At the time it sounded like a great deal. I was placed in room 708 which is across from the... More 

Helpful?
Thank Kimberly W
Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

I cannot praise The Hotel at Arundel Preserve enough. We recently had our wedding there and everything was PERFECT. The catering managers Julie and Sandy did an amazing job and worked with me to make sure my wedding was perfect - I travel a lot for work and am often in other time zones, and, when I am in Maryland,... More 

Helpful?
1 Thank sbarron628
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW

Primarily the excellent treatment by "Justin", at the front desk, who was kind, warm, wonderful and caring. As well as being informative, welcoming and friendly. Your female staff member on duty at the front desk during the afternoon of 28 NOV was also most helpful and caring, sorry I did not get her name. We had 3 great meals in... More 

Helpful?
1 Thank Dennis W
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

What a wonderful title and an even better review! Thank you for taking time to write such a wonderful review on the hotel. Justin and the entire hotel team do a wonderful job and I'm happy to hear you had a wonderful stay. I hope if you travel back to the area, you would plan on staying with us again.... More 

1 review
Reviewed 5 days ago NEW

I booked this hotel for two nights for me and the family. If you are looking for a luxury hotel with a fantastic restaurants... This is the one. It is just minutes from Arundel Mills and close to many restaurants

Helpful?
Thank Hussain A
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for the wonderful review. I'm glad you had a wonderful experience and I hope you had a great Thanksgiving. Sincerely, April Callahan General Manager More 

Akron
1 review
Reviewed 5 days ago NEW

Beautiful hotel and the location is close to everything. The best part is that the hotel shuttle took you just about everywhere and I was truly thankful that they picked me up at the airport when I arrived, then took me back. Wonderful experience.

Helpful?
Thank apdretired2015
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Good afternoon, Thank you for taking time to review our hotel. I'm glad you enjoyed your stay and I hope if you travel back to the area you would consider staying with us again. Have a wonderful day! April Callahan More 

Vermont
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

We stayed at the Hotel at Arundel Preserve this past week for the Thanksgiving holiday. Overall a solid experience in a new property for a very reasonable price. We stayed on the "executive" level (the 7th, and top, floor), which comes with an executive lounge - essentially a small sitting room with a coffee/tea machine, a copier/printer, a selection of... More 

Helpful?
Thank Nathan A
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Good morning Nathan, I hope you had a wonderful Thanksgiving. Thank you for taking time to review our property. I'm glad you enjoyed your stay and the hotel was able to provide you with a wonderful experience and excellent guest service. I hope if you travel back to the area you would consider staying with us. Have a wonderful week.... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Mr. Spriggs was at the front desk and from the very beginning he was very polite and most accommodating . He was very patient with me and my family, answering questions and concerns as presented. Even down to recommending a menu selection in the hotel's restaurant. I was most impressed with his kind personality and the beautiful hotel!!!😃

Helpful?
2 Thank R H
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for taking time to let us know about your stay at Arundel. We believe in treating people like we want to be treated. I'm glad Justin provided you with excellent guest service. I hope if you're back in the area you would consider staying with us again. Have a wonderful week! April Callahan General Manager More 

Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

My family visited the Arundel Preserve over the weekend to celebrate my sister birthday. Justin customer service was excellent he was very helpful and ensured our stay was most comfortable. I will definitely return when visiting the area thanks to Justin!!

Helpful?
2 Thank Nisey0608
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for the wonderful review and happy birthday to your sister. We appreciate you staying with us and we look forward to your return stay. Way to go Justin, thank you for always putting guest service first! Sincerely, April Callahan General Manager More 

Baltimore, Maryland
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

What a cool hotel. It's near a lot of things and a quick drive into Baltimore. The rooms were very clean and modern. The staff is very friendly and helpful. The put the customer first.Parking is good, too.

Helpful?
Thank JAPuraVida
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for the wonderful review. We appreciate you staying with us and we look forward to having you stay with us in the near future. Have a wonderful week! April Callahan General Manager More 

Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

I was surprised with a stay at this hotel for a birthday weekend getaway and it surpassed my expectations. The hotel itself is in a great location for easy access to entertainment and activities. The hotel boast a beautiful exterior entrance, cozy lobby with fireplace and plenty of seating. The rooms are beautiful with a good amount of space, comfortable... More 

Helpful?
1 Thank tdh220
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

What a wonderful review! Thank you for taking time to review our property. I must say I agree with you, the small things go a long way especially in customer service. I'm glad Justin was able to help make your stay an enjoyable one. Have a wonderful week. April Callahan General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Designed to be the premier meeting and event destination between Baltimore and Washington, DC. The height of modern luxury, with the features that make hosting a first-rate gathering second nature. THE SPACE9, 200 total square feet of flexible meeting space. Grand ballroom/banquet room for up to 300 guests. Outdoor terrace. Additional breakout rooms/boardroom, LEED Silver designed. THE TECHNOLOGY: Complimentary high-speed Internet throughout the hotel and meeting space, State-of-the-art audiovisual equipment and business center. THE LOCATION: Close to Fort Meade/NSA and Arundel Mills Mall. Convenient to Thurgood Marshall BWI Airport, Easy access to Baltimore, Annapolis and Washington, DC Complimentary shuttle service to BWI airport. THE ACCOMMODATIONS: Full-service hotel with spacious, luxurious guest rooms. Full-service restaurant and bar on-site. Indoor pool and fitness center. Complimentary parking. 150 rooms with an executive floor. ... more   less 

Additional Information about The Hotel at Arundel Preserve

Address: 7795 Arundel Mills Blvd, Hanover, MD 21076-1995
Region: United States > Maryland > Hanover
Price Range: $166 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Hotel at Arundel Preserve 3.5*
Number of rooms: 150
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Hanover
#1 Business Hotel in Hanover
#1 Family Hotel in Hanover
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel at Arundel Preserve staff and other travellers.
14 questions
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Questions? Get answers from The Hotel at Arundel Preserve staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice, safe place to stay, convenient parking structure as well.”
 of 5 bubbles 503dennisw, 30 Nov 2016 | Read review
“The executive suites provided you with free sodas and snacks.”
 of 5 bubbles meltondf, 21 Nov 2016 | Read review
“Stay elsewhere”
 of 5 bubbles travel_4_big_fun, 18 Nov 2016 | Read review
“7th floor ! Executive Suites”
 of 5 bubbles , 14 Nov 2016 | Read review
“Every room is excellent.”
 of 5 bubbles 913tonyab, 12 Nov 2016 | Read review
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