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The Hotel at Arundel Preserve

Traveller (211)
Room & Suite (92)
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Overview
Hotel website
7795 Arundel Mills Blvd, Hanover, MD 21076-1995 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star accommodation
Additional information
Hotel website
Offers from The Hotel at Arundel Preserve
Special Offer:Bed and Breakfast Rate
Hotel packages
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Rooms
Dec. 2Dec. 3
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1 room, 2 adults, 0 children
Standard Room
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Reviews (787)
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783 results
Traveller rating
573
159
35
8
8
Traveller type
Time of year
LanguageEnglish
573
159
35
8
8
Show reviews that mention
All reviews grillfire restaurant the executive lounge beautiful hotel bagel shop corner room parking garage light switches late checkout sitting area rain shower front desk staff very nice stay great amenities king room indoor pool shower head bwi airport
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1 - 5 of 783 reviews
Reviewed 4 days ago via mobile

Our flight was cancelled so I booked a room at The Hotel at Arundel Preserve. The room was really nice and clean. The front desk staff was friendly and provided some essentials since we didn’t have our checked baggage. They have shuttle service to and...More

Thank Darliin
Hotel's Favourite
Reviewed October 11, 2018 via mobile

Last weekend locked myself away at The Hotel at Arundel Preserve. This is my go to spot when I need a little R&R. As usual, I was not disappointed. The front desk staff is always attentive, courteous and helpful. I had a problem with the...More

Thank KJCCMom
Response from TheHotelArundel, General Manager at The Hotel at Arundel PreserveResponded October 12, 2018

Good afternoon, What a fantastic review! I can’t thank you enough for being a loyal guest and allowing us to make your stay and enjoyable one. Trust me I truly understand needed a break and some R&R at times. I like to do the same...More

Reviewed 1 week ago via mobile

My wife and I stayed over while traveling back to NYC from VA. Place is gorgeous, hotel staff outstanding and there is a giant shopping mall nearby with a huge multi-plex cinema and plenty of great places to eat. Parking at the mall is very...More

Thank BigMC21
Response from DavidB22467, Front Office Manager at The Hotel at Arundel PreserveResponded 1 week ago

We know trips can be long and tiring. We are glad to here that you chose us on your stop through to NYC. The mall is a huge draw to the area as well as the Casino. We take pride in our shuttle service and...More

Reviewed 1 week ago via mobile

This hotel is first class all the way! My girlfriend and I stayed in one of the Executive Suites, although it was a lil small for the price the Executive lounge made up for it... Very professional staff and you can never go wrong with...More

Thank leonardp862
Response from DavidB22467, Front Office Manager at The Hotel at Arundel PreserveResponded 1 week ago

Thank you so much for making The Hotel at Arundel Mills your preferred hotel during your recent visit to Hanover Area. There are so many hotel options to choose from in the area, so we strive to make every guests experience a great one. It...More

Reviewed 2 weeks ago

Very nice mid range hotel with two very good restaurants. The Italian Bistro and the Flames Steak house. Both venues nice but a little on the noisy side. Hotel amenities including a parking garage are especially in bad weather. I have stayed here in a...More

Thank 408Steve
Response from TheHotelArundel, General Manager at The Hotel at Arundel PreserveResponded 2 weeks ago

Hello Steve, Thank you for taking time to review our hotel. I'm glad you enjoyed your stay with us. At first, I thought you might have reviewed the wring hotel as we don't have a restaurant called Flames Steak house but we do have an...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Shuttle Bus Service
Wheelchair Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$122 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Hanover
#1 Romantic Hotel in Hanover
#1 Business Hotel in Hanover
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$122 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Hanover
#1 Romantic Hotel in Hanover
#1 Business Hotel in Hanover
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (211)
Room & Suite (92)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (21)
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Questions & Answers
Ask a question
justin j
October 5, 2018|
AnswerShow all 3 answers
Response from cbellet | Reviewed this property |
I agree that it depends on your mode of transportation. Also what time. Start early and head towards Baltimore harbor. I would allow at least an hour in each direction.
0
Votes
876rogerv
I happened to have the opportunity to return to this hotel this past weekend for a family occasion in the area. I thought it would be a great opportunity to give the hotel another try. My wife and I love the location and generally love this hotel. It's modern, convenient and well positioned in the area. The amenities and room appointments are nice but certainly not "five star". On a scale of one to five I may have been a little to critical to rate it a 3 and would say a solid 4 is fair. That said, my rating of the staff and service remains at a 2. There is no emphasis on assuring that the customer has the very best experience. For this quality of a hotel, front desk staff should be asking the question "Is there anything else I can do to make your stay better?" I arrived at the hotel in the early afternoon on Saturday. I had made my reservation on line and upon checking in was simply given my keys to my room. The room turned out to have a view of the roof and parking structure. Now if I had arrived at 11pm I could understand getting one of the worst rooms in the hotel, but early afternoon - really. I came back down to the desk and asked the question "What criteria was used to give me one of the worst rooms?" - it wasn't how much I paid. Front desk clerk couldn't answer but offered to give me a different room. I declined the offense was enough. That said, it is a very nice hotel and located close to family in the area. I expect that we will continue to stay here on occasion and hope that maybe with time service will improve.
March 25, 2018|
AnswerShow all 2 answers
Response from TheHotelArundel | Property representative |
Hello. Thank you for letting us know about your experience at The Hotel. We take all feedback serious and I've spoken to the Front Office Manager about your concerns. We plan on addressing your concerns with the team at... More
0
Votes
Talishia825
July 25, 2017|
AnswerShow all 10 answers
Response from TheHotelArundel | Property representative |
Hello, No they do not, We do offer a premium King room that has a lager tub that you can soak in. Please feel free to call the reservations department and request more information.
0
Votes
Room Tips
"5th floor room had a great view"
yoshiatkinson
3 weeks ago
Read review
"Suites facing the water fountain are great and also corner king suites are nice and large and very..."
angie20162017
Sep. 5, 2018
Read review
"Room 400... it is a corner room and you can watch the planes flying in an out of BWI.. awesome view"
glendah691
Aug. 15, 2018
Read review
"choose rooms with double beds as they will have a bathtub."
diadts
Jun. 29, 2018
Read review
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