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All reviewsarundel millsnice conditionvalue comparedfull kitchenfront deskbwi airportthis is my go to hotelthe hotel managerfree shuttle servicecoffee makerweek staya great staystayed one nightgreat rateother hotels in the areastaff was very friendly and helpfulthe maintenance man
The hotel feels new inside. Rooms are fairly clean, spacious, and have a kitchen, which is nice. It's close to the mall, casino, airport, etc... but still far enough away to feel somewhat secluded. The hotel also has a shuttle service to reach all of...More
Response from General M, General Manager at Candlewood Suites Arundel Mills / BWI AirportResponded 1 week ago
Thank you so much for taking the time to submit a review. Although I am pleased to hear that your overall stay was enjoyable, please know that our Guest Service Representatives should be available 24/7 and always present at the front desk. I assure you...More
We stayed here for one night while apartment shopping. The hotel room is updated and modern with very comfortable beds. The free WiFi service worked well. The room had a full kitchen (full size refrigerator, sink, stove, dishwasher, microwave, coffee maker) so if you need...More
Response from cwsarundelmills, General Manager at Candlewood Suites Arundel Mills / BWI AirportResponded 12 October 2017
Thank you so much for taking the time to write a review regarding your stay. I am so pleased to hear that you enjoyed your stay and our team providing you the customer service we strive to provide. We hope you give us the opportunity...More
No breakfast , pool, hot tub or bar. Comfortable enough bed & clean room . Stayed one night; was in town visiting family... . Coffee was good. Exercise room was o. Staff was pleasant and helpful. Ok location.
My wife and I spent New Year's Eve at this hotel because we had an early flight out of BWI to Puerto Vallarta the next morning. My wife and I dealt with the hotel manager who was very helpful in making the arrangements for an...More
At 8:30 in the morning, the worst thing a hotel could have is a tacky, unprofessional employee at the desk. On her cell phone, talking as if she was outside on the town. Meanwhile, guests are walking right by her and not being acknowledged. Perhaps...More
Response from IHGService, Guest Relations Manager at Candlewood Suites Arundel Mills / BWI AirportResponded 12 October 2017
Thanks for your recent overnight, your feedback is appreciated. I'm sorry you felt that our Front Desk's behavior while on duty was not appropriate. Your thoughts are important and shared with the management for this to be immediately addressed and to ensure that...More
The hotel offers a free shuttle to the airport where there is also a train station. If you don't mind taking a train and probably transferring once or twice it should be fine. Kids of that age would probably be fine with it... More
The hotel offers a free shuttle to the airport where there is also a train station. If you don't mind taking a train and probably transferring once or twice it should be fine. Kids of that age would probably be fine with it too