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SpringHill Suites Arundel Mills BWI Airport

171 reviews
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Traveller (65)
Room & Suite (33)
Dining (7)
Overview
  • Excellent39%
  • Very good45%
  • Average9%
  • Poor5%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
2.5 Star Hotel
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (171)Write a Review
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All reviewsroom was cleanarundel millsthe included breakfast buffetindoor pool and hot tubwafflesgreene turtlethe sofa bednice accommodationsfootball gameplenty of free parkingthe rental car returnbooked roomsbasshot and cold itemscoffee makerbusiness travelerthe breakfast area
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51 - 55 of 168 reviews
Reviewed 6 March 2016

I was leery when they asked me to sign a paper saying that no parties were allowed in the rooms and no smoking. It seemed like my whole floor was a party way past 3AM. Doors slamming, people yelling. Don't expect to get a good...More

1  Thank GotGuineaPigs
Response from Raelynn1, Manager at SpringHill Suites Arundel Mills BWI AirportResponded 7 March 2016

Valued Guest Thank You for your feedback, as all the information we receive from our guest is very important for the success of the Hotel. I am truly sorry the noise was disturbing for you while you were a guest at the Hotel. I do...More

Reviewed 6 March 2016

Clean and neat. Typical looking springhill. Beds were horrible. You had to either sleep on the edge and hope you did not roll back or both people slept in the middle. The pull out couch was so bumpy my 16 yo could not sleep either....More

Thank Guru44
Response from Raelynn1, Manager at SpringHill Suites Arundel Mills BWI AirportResponded 7 March 2016

Guru44, Thank you for the feedback and I am truly sorry that you didn't get a good nights rest on the beds. SpringHill Suites prides itself on it's service and we fell short on providing you with service that you deserve. We will address the...More

Reviewed 3 March 2016

Very pleasant stay at a recently opened hotel. Rooms are quiet and the staff mostly attentive, although for some reason we did not have maid service on the last day of our stay. The breakfast is generic.

Thank Ghost
Response from Raelynn1, Manager at SpringHill Suites Arundel Mills BWI AirportResponded 5 March 2016

Valued guest, Thank you for your feedback. I am pleased to hear you stay was enjoyable. Please try our breakfast out the next time you are I town as the offerings do change daily. Kind regards, SHS general Manager

Reviewed 16 February 2016

Nice sized bedrooms, living area of suite a little small, but living area of one bedroom was large. Quiet, very convenient to the airport. Breakfast offerings were good, hotel staff helpful and accomodating. Property adjacent to Holiday Inn which has a bar for evening gatherings.More

Thank debrick79
Response from Raelynn1, Manager at SpringHill Suites Arundel Mills BWI AirportResponded 18 February 2016

Debrick79, Thank you for the feedback in reference to your stay, but unfortunately I believe you might have the wrong hotel in which you stayed at. The SpringHill Suites Arundel Mills does not have a fully equipped kitchen nor do we have one bedrooms and...More

Reviewed 16 February 2016

Stayed just one night to celebrate oldest son's birthday and am glad we did! It was Valentine's Day weekend, so there was no guarantee that we'd find a reasonably priced room close to shopping and dinner. Plus, I really wanted to stay somewhere with an...More

Thank Donna G
Response from Raelynn1, Manager at SpringHill Suites Arundel Mills BWI AirportResponded 18 February 2016

Value Guest, Thank your for the feedback from your stay at the SpringHill Suites Arundel Mills, as always we appreciate all the feedback we get from our guest. I am so happy to hear that your enjoyed your stay and we hope to see you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Concierge
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Restaurant
Hot Tub
Indoor pool
Details
Price range
US$95 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Hanover
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$95 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Hanover
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (65)
Room & Suite (33)
Dining (7)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Agumbs108
2 May 2017|
Answer
Response from Kelcey S | Property representative |
Hello- Yes, the shuttle will pick you up from the airport and bring you to the hotel. The shuttle runs on call, rather than on a set schedule, so after you have arrived and picked up your luggage, just give us a call and... More
1
Vote
Cengiz K
5 April 2016|
Answer
Response from WGwiz | Reviewed this property |
Sorry, I can't answer, I didn't request that service.
0
Votes
Room Tips
"Ground floors are very quiet"
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"Stayed on top floor (4th) . It was quite!"
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"Top floor will not have anyone running around above you, so less noise."
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"all the rooms are nice, but if you can afford to throw in a few more dollars, I recommend an upgrade. It is..."
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