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Holiday Inn Columbia East - Jessup

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Holiday Inn Columbia East - Jessup
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170 Reviews from our TripAdvisor Community

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Showing 165: English reviews
San Francisco, California
Reviewed 27 February 2016

We've never had an experience like this in a hotel. There seemed to be something going on and we don't know what it was, but other guests were up all night, making an exceptional amount of noise, slamming doors, going in and out of each other's rooms, and generally displaying absolutely no consideration for anyone else. It was impossible to...

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Helpful?
Thank cobbett2
General_Manager20794, General Manager at Holiday Inn Columbia East - Jessup, responded to this review

First and foremost my sincere apology for the noise you have experienced during your recent stay with us. We strive on making sure our guest has a good night sleep and obviously even with our security guards on duty that night, we failed to make this happen. If ever you are back in the area, please give us a call...

New York City, New York
Reviewed 18 February 2016

I booked a room here for the night, great price for the hotel. My only concerned is when i checked in the guy front desk was pretty rude his name was Daniel. Not a very friendly guy not very welcoming.

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Helpful?
Thank sara b
Rahway, NJ
Reviewed 9 February 2016 via mobile

First time at this property. Very nice, looks like it was recently remodled. Very tastfully, Nice room, well appointed, everything works. No signs of wear even for a high volume property in the DC area. Does appear to have a restaurant and a small bar. Look very nice, though I did not use it as of yet. As a property,...

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Helpful?
Thank Robert C
United States
Reviewed 18 January 2016

A large hotel with many guest services including restaurant and bar area that serves breakfast, lunch and dinner This is not a free service but not overly expensive. Rooms were clean but my bed was a little uncomfortable. A little noisy over the weekend I was there, but overall it was okay.

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Helpful?
Thank cpatrick115
Constanta, Romania
Reviewed 17 January 2016

it started quite bad, with the check-in, when we asked for a room at last floor and we weren't given one (no availability, despite the fact that the hotel was half empty) and we were questioned quite assertive about our staying purpouse(NSA HQ was few miles away..?!); it countinues when we were woken up in the middle of the night...

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Helpful?
1Thank Bogdan Leonard P
General_Manager20794, General Manager at Holiday Inn Columbia East - Jessup, responded to this review

First and foremost my sincere apology for the issues you experienced during your stay with us back in September of 2015. We appreciate your feedback and have taken the appropriate action to correct these issues moving forward. We are a nonsmoking hotel and it’s only fair to our guest that we deliver on that promise, even though it can be...

Chicago, Illinois
Reviewed 28 December 2015

Traveling to the are for business I stay here frequently. Having Spire status allowed the staff to give me a very nice upgrade. Enjoy the location since it is so close to the office and the staff is always very professional. Certainly my first choice when traveling to the area.

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Helpful?
Thank Bruce G
Reviewed 20 December 2015 via mobile

The premises and rooms are nicely updated s d accommodating. The staff is very helpful, however I was awakened at around 1:30 am to cussing and arguing in the hallway outside our room. My husband said it had been going on outside the building and then moved into the building. This occurred over a couple of hours. Security finally came...

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Helpful?
Thank Tonia C
General_Manager20794, General Manager at Holiday Inn Columbia East - Jessup, responded to this review

I want to take this opportunity to thank you for your review and feedback on your recent stay with us. My apology for the noise in the hallway that awakened you at 1:30 am and I was so glad to hear that our security handled it appropriately. I also want to apologize for the shower handle and I am also...

Leland, North Carolina
Reviewed 7 December 2015

Pros: Location. A hop, skip, and a jump from I-95. Clean room with plenty of towels and toiletries. Bright, welcoming lobby. Free, fast internet. Cons: Location - The corner of Route 1 and 175. High traffic area. Parking - better lighting please.

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Thank Tom R
Richmond, Virginia
Reviewed 5 December 2015

Convenient location off the interstate. Very modern almost European boutique feel. Nice bar and restaurant area off the lobby although I did not use the restaurant. Clean comfortable rooms and friendly staff. A plus is that my request for extra pillows and towels (noted in my online reservation) was not only read, but was taken care of prior to my...

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Thank Bob D
Orlando, Florida
Reviewed 14 November 2015

We had a great time at the Holiday Inn. Our room was extremely clean with many amenities. There was a refrigerator and a coffee maker in the room and a microwave available in the lobby. The gym was great for a small workout. It was well appointed with towels, water and two television sets. There were many restaurants close to...

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Helpful?
Thank maria52652001

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A four-time recipient of the prestigious TORCHBEARER AWARD and honored 17 times with the QUALITY EXCELLENCE AWARD, HOLIDAY INN COLUMBIA is a premier full-service Hotel located centrally in the Baltimore-Washington Corridor. Columbia Mall is 5 miles away, Arundel Mills is just 3 miles east. We are a central suburban hotel choice for the Baltimore Convention Center, National Aquarium, Camden Yards, Ravens Field and Science Center--just 10 non-stop miles away. Historic Savage Mill, Ellicott City, Elkridge, Laurel and Columbia are nearby. The Hotel serves the area's largest companies for lodging, conference and catering. Columbia Gateway Office Park is 2 miles west. Leisure guests enjoy the many shopping centers (including Snowden Square and the new Gateway Overlook) and cultural attractions. All rooms feature free high speed wireless Internet access, 2-line speakerphones, iHome ipod/mp3 clock-radios, upgraded amenities, coffeemaker and satellite TV. The combination of a location right in the middle of all regional activities and award-winning quality and service makes HOLIDAY INN COLUMBIA the right choice. ... more   less 

Additional Information about Holiday Inn Columbia East - Jessup

Address: 7900 Washington Boulevard, Jessup, MD 20794
Region: United States > Maryland > Jessup
Price Range: $117 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Columbia East - Jessup 3*
Number of rooms: 175
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Also Known As:
Holiday Inn Columbia Hotel Jessup
Columbia Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Columbia East - Jessup staff and other travellers.
1 question
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Newark, Delaware
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have a family don't stay here”
 of 5 bubbles naugirl1971, 31 Dec 2016 | Read review
“Don't stay here if you need internet connectivity or plan to use the restaurant or bar”
 of 5 bubbles davidmZ2981WF, 13 Dec 2016 | Read review
“Down the hall away from the elevator in case they are completely full.”
 of 5 bubbles 356brucen, 22 Nov 2016 | Read review
“Don't stay here.”
 of 5 bubbles shanekiag2014, 2 Sep 2016 | Read review
“one elevaor for all floors and the hallways are long. If you need support services suggest closer rooms up to _18”
 of 5 bubbles msedna, 22 Aug 2016 | Read review
5 of 5