11 - 15 of 591 reviews
Very clean rooms. bk was ok need more of a meat variety hotel staff very nice accomadate my family for our needs we come here many years now such improvement . Rale at front desk very friendly helpful and our checkin was a breeze. Thanks...More
Good Afternoon, Thank you for the great review, we appreciate your feedback. I will share this with our staff, especially Rell so he can see a guest did appreciate his help and liked his smile We look forward to your next stay with us next...More
Very bad front desk staff - manager was rude and too much attitude Staff needs more training Women staff were ok He definitely needs another job or profession!!!More
Good Afternoon, We appreciate the time you took to write this review on our hotel, we truly appreciate your feedback, we will coach our employees on proper customer service, our guests are important to us, and serving our guests is what we do. We do...More
We stayed here it was 15 minutes from metro to get into DC and 30 minutes of Baltimore. Hotel is simple, but clean. Breakfast was fine, nothing bad nor great. No pool, but has a workout room. I had no issues with staff. The area...More
Good Afternoon Kenneth, Thank you for the time you took to write this review and give us your feedback. We would love to earn your business and know what we need to do to get that 4-5 star review from you. Our commitment to our...More
Room was purchased as non-smoking. Overwhelming odor of cigarettes. Burn marks in the room. Triggered allergies, front desk didn't care.More
Good Afternoon, Thank you for taking the time to share your feedback with us, we appreciate the review. I am very sorry about your stay with us, we do care about all of our customers and we would have moved you to another room for...More
"Stay in the main building for a quieter experience. The rooms in that building open to interior hallways."
"I always stay in the exterior rooms that are available because they are less expensive."