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DoubleTree by Hilton Hotel Laurel

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#2 of 16 Hotels in Laurel
Certificate of Excellence
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DoubleTree by Hilton Hotel Laurel
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199 Reviews from our TripAdvisor Community

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Showing 199: English reviews
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Roanoke, Virginia
Reviewed 3 days ago NEW

$150.00 Room, can't even get a free cup of coffee! It really isn't that special. Older piece of property that has had upgrades but still needs work. I stayed here because of business conference. Others got free coupons I didn't because I booked with Hotels.com. Yet, the attendant at front desk wanted to be sure he found my IHG membership....

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Helpful?
Thank Warren B
00gc, Manager at DoubleTree by Hilton Hotel Laurel, responded to this review

Warren, thanks for your constructive comments. We were disappointed to read our hotel and facilities did not provide the value you were hoping for. However, we definitely make every effort to be priced competitively. It was a pleasure to have you as our guest. We hope you will consider us the next time you are in our area so that...

Rochester, New Hampshire
HOTEL’S FAVOURITE REVIEW
Reviewed 20 December 2016 via mobile

My son and his girlfriend went down to North Carolina to pick up her kids for Christmas this past weekend. On the way home Saturday, their car broke down near Laurel, MD. They got the car towed to a garage but the garage didn't have the part so they ordered it and said they would put it in first thing...

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Helpful?
Thank Mystique2012
About Hotel's Favourite Review
ManagerX1, Manager at DoubleTree by Hilton Hotel Laurel, responded to this review

Thank you for your fantastic review of DoubleTree by Hilton Hotel Laurel and for bringing attention to our wonderful hospitality! Our highest priority is making sure our guests have a comfortable and carefree stay, so your recognition of our efforts will serve to motivate us even more! We thank you for your kind words, and we look forward to being...

College Park, Maryland
Reviewed 1 week ago

I loved this hotel. The location is convient and it was clean. The staff was very nice and helped us with anything we needed. One of the best hotels i have been to. Didnt have any problems what so ever.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank bryannar2017
00gc, Manager at DoubleTree by Hilton Hotel Laurel, responded to this review

We appreciate your wonderful feedback about DoubleTree by Hilton Hotel Laurel! It’s great to know you enjoyed our warm hospitality along with the location. Thank you for your business, and we hope to see you again when your travels bring you in our direction! Regards, General Manager

New Church, United States
Reviewed 1 week ago

This hotel is exceptional as is the staff. Staff will bend over backwards to make your stay comfortable. Staff is great from the desk clerks to the breakfast servers to the cleaning staff. Highly recommend staying at this hotel. This was our 4th stay and is now our go to hotel when we are in the area.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank M1643NRdianeb
00gc, Manager at DoubleTree by Hilton Hotel Laurel, responded to this review

We were happy to welcome you back to DoubleTree by Hilton Hotel Laurel for another spectacular stay. We have a wonderful team whose main goal is the comfort and satisfaction of our guests, and we are happy you agree. It was our pleasure hosting you, and we look forward to seeing you again. Regards, General Manager

Waldorf, Maryland
Reviewed 1 week ago

Nice staff close to food and stores nice place for business travelers. Staff always helpful plenty of parking, near major road ways and room service. I do wish they would bring back the chef salad from room service.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 551lesliec
00gc, Manager at DoubleTree by Hilton Hotel Laurel, responded to this review

Thank you for your fabulous review of the DoubleTree by Hilton Hotel Laurel. We are thrilled to read you loved our helpful associates and that you were impressed with our convenient location which was perfect for your needs. We appreciate your business and hope to see you again when your travels bring you back in our direction! Regards, General Manager

North Wales, Pennsylvania
Reviewed 1 week ago

Stayed night before my horse worked out at Laurel. Close proximity enabled me to get up, have breakfast, and be at the track to meet photographer and the van as they arrived from Tapeta Farm. Clean, comfortable room. Saw end of Super Bowl and had dinner in restaurant.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank cinkawick
00gc, Manager at DoubleTree by Hilton Hotel Laurel, responded to this review

Thanks for your fabulous review of the DoubleTree by Hilton Hotel Laurel. It’s great to know our location was convenient for your visit and you enjoyed your well-appointed room as well as the food we served at our restaurant. We hope to welcome you back for another great stay. Regards, General Manager

Little Elm, Texas
Reviewed 2 weeks ago via mobile

Pros: Spacious rooms, friendly staff at front desk. Cons: Breakfast area. One day with few people was fine. Next day with more people wasnt. Not every table was prepped with items and the tables that were, were full. I had to chase someone down to get eating utensils then salt, pepper and sugar from a table someone left. That resulted...

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Helpful?
Thank Southern-Alan
00gC, Manager at DoubleTree by Hilton Hotel Laurel, responded to this review

Thank you for staying at DoubleTree by Hilton Hotel Laurel. We are pleased you loved your well-appointed room and the service provided by our Front Desk associates. However, we are sorry for the inconvenience you experienced with our restaurant service. I have discussed your comments with my team so that we can provide you with a much better experience the...

North Carolina
Reviewed 2 weeks ago

The hotel was very clean and staff was friendly. I was there for a conference but it seemed they were under-manned during breakfast and lunch hours. The hotel halls were loud after hours. I did enjoy the location as it was near many other restaurants and stores. I could not log into their internet no matter what I tried and...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Mima211
00gC, Manager at DoubleTree by Hilton Hotel Laurel, responded to this review

Thank you for being our guest while attending the conference. We appreciate your positive comments about our clean facilities and friendly staff, and are glad you enjoyed the location of our hotel. However, we are sorry that the internet was not functioning as it should have been. Our provider is working to make sure our connection always operates as it...

Audubon, Pennsylvania
Reviewed 3 weeks ago

Looking for quality rooms, easy accessible location and great customer service, this is your place. We enjoyed dinner and were able to taste the breakfast menu, absolutely delicious. We are looking forward to coming back to this location.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank E8584WPnicoleg
00gC, Manager at DoubleTree by Hilton Hotel Laurel, responded to this review

Thanks for your fabulous review of the DoubleTree by Hilton Hotel Laurel. It is great to read that you were impressed with our excellent service, convenient location and with your room as well. We are also pleased that you loved the food we serve. We appreciate you recommending us online and look forward to your next stay with us soon....

Ohio
Reviewed 3 weeks ago

Really liked the layout of the hotel, it seemed very open and clean. Check-In was rough, upon arrival which I admit was later (after 11pm) I walked to the front desk to check in and the gentleman working did not acknowledged me until after a few minutes of standing there, he then told me to hold on while we was...

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Helpful?
Thank KwhiteHa
00gC, Manager at DoubleTree by Hilton Hotel Laurel, responded to this review

Thank you for letting us know you enjoyed your stay with us at the DoubleTree by Hilton Hotel Laurel. We are happy that you liked our well-kept property, central location and your spacious and well-equipped room. However, we are sorry for the issue you had with our front desk service and the inconvenience it caused. We hope this did not...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel Laurel is located just 15 minutes from Baltimore/Washington International Thurgood Marshall Airport, and blocks from corporations. We're only two miles from Laurel Regional Hospital. Have fun watching the horses at Laurel Park racetrack or visit one of many public parks with jogging and bike trails and children's playgrounds. Our complimentary hotel shuttle is available upon request to places within a five-mile radius. Enjoy the signature warm DoubleTree Chocolate Chip Cookie you'll receive upon arriving at our Laurel hotel. Relax in a spacious guest room that features modern décor, complimentary WiFi and a 42-inch HDTV. Upgrade to a suite to enjoy more space, a wet bar, refrigerator, microwave and sofa bed. Keep up with your exercise routine in our fitness center or take a dip in our indoor pool. Enjoy the convenience of onsite diing at The All American Steakhouse and Sports Theatre, and sip refreshing drinks at the Atrium Lobby bar. Our Maryland Ballroom accommodates up to 300 people, ideal for weddings. Smaller venues accommodate meetings, business trainings and receptions. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Laurel

Address: 15101 Sweitzer Lane, Laurel, MD 20707 (Formerly Holiday Inn Laurel West - Washington DC Area)
Region: United States > Maryland > Laurel
Price Range: $140 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Laurel 3*
Number of rooms: 207
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com and Travelocity so you can book your DoubleTree by Hilton Hotel Laurel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Laurel West-i-95/Rt 198w Hotel Laurel
Laurel Holiday Inn
Hotel Style:
#3 Business Hotel in Laurel
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Laurel staff and other travellers.
4 questions
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Charlottesville, Virginia
1 month ago
Cranberry Township, Pennsylvania

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Questions? Get answers from DoubleTree by Hilton Hotel Laurel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask questions first?!?”
 of 5 bubbles warrenburch2014, 18 Feb 2017 | Read review
“Ask for an exterior room.”
 of 5 bubbles aswierk, 18 Jan 2017 | Read review
“I prefer the higher floors in any hotel. Less road noise”
 of 5 bubbles IrisW539, 17 Jan 2017 | Read review
“The beds are great and the pillows are amazing.”
 of 5 bubbles shavonnem862, 26 Sep 2016 | Read review
“Most rooms are good. Recommend higher floor”
 of 5 bubbles J7173OMchrisa, 17 Jul 2016 | Read review
5 of 5