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Quality Inn & Suites

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Quality Inn & Suites
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142 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Orono
Reviewed 19 April 2014 via mobile

The hotel and the room weren't that bad, however it wasn't worth 90 bucks. The continental breakfast was only from 6-9 which seems a little short to me. Also, they had this pancake machine that spit out pancakes when you pushed a button...just seems gross to me. The toilet in the room had a handle like it was from a...

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Helpful?
Thank samiwilsonn
thompson1963, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team. I would like to apologize for failing to exceed your expectation. Your satisfaction means a very lot to my staffand I. We will use your feed back to make improvements for the next guest. Yours in...

Moncton, Canada
Reviewed 18 April 2014

really enjoyed our stay i only wish we had a quality inn card so we could take advantage of any promotions we traveled to myrtle beach and stayed in three of your hotels and we will be heading home at the end of the month and plan to stay at your hotels

Review collected in partnership with this hotel
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Thank friends69
thompson1963, General Manager at Quality Inn & Suites, responded to this review

Thank you for responding to our survey and we look foward to having you stay at our hotel again. The staff and I are glad you a had a wonderful stay and we look foward to your return visit upon your retun home. If we can be of further assistance please feel free to contact us immediately. Yours in Hospitality,...

Laurel, Maryland
Reviewed 7 April 2014

For the past year our group of 20-40 people have met weekly at the Quality Inn & Suites in Laurel, Maryland. The sales manager, Antonette Hawkins provided the most professional, accommodating ethical service ever. For the past 7 years we have met in a number of hotels; the service we received at the Quality Inn & Suites in Laurel surpassed...

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Helpful?
Thank SpiritualCenter
thompson1963, General Manager at Quality Inn & Suites, responded to this review

Dear spiritual center for life, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responce will serve as encourgement to all of our staff as we strive to continously improve the quality of our...

Philadelphia, Pennsylvania
Reviewed 20 March 2014

I stay here when I come down to Maryland for grad school. It has become my home away from home. It has always been clean, the staff are nice, I feel safe, and it's affordable. Also I like that it's near main street Laurel ... it's a quaint little street with a few interesting shops and restaurants (nothing crazy but...

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Helpful?
Thank EMurph785
thompson1963, General Manager at Quality Inn & Suites, responded to this review

Thank you for considering our hotel as your home away from home. This is the type of compliment that make the entire staff feel good!!.Our goal is to provide a friendly enviorment which will make you want to return to our property again.If this is what you have received please feel free to tell someone about your experience. Thank you...

Colebrook, New Hampshire
Reviewed 3 March 2014 via mobile

Well... I really tried my best to love this hotel... Very good start... With major snow storm coming I was very happy to have a parking protected from the snow with roof over the car... Very nice touch... Then customer service was very friendly... Great manager on duty with free complimentary room upgrade as a Diamond member and free gift...

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Helpful?
Thank benoitleblanc
thompson1963, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. The hotel have completed some renovations, but there is more work to be done. I would llike to thank you for the great compliments that you gave our staff and managerment. We must be doing something right to receive those mentions. On...

Sandy, Utah
Reviewed 3 March 2014

The room was nice, the bed was comfortable, and the breakfast was very good; however, I was supposed to be in a non-smoking room (and it was marked as such), but someone had obviously been smoking in it. Phew! It was hard to get to sleep and I suppose I should have asked for another room, but I didn't.

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Helpful?
Thank Sherry P
thompson1963, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible, to ensure all guest have a postive experience each time they stay. We hope to see you again soon! Yours...

Cherry Hill, New Jersey
Reviewed 13 February 2014

I stayed at this hotel with my family around october 2013 and i was pleased with the environment.Nice staffs,good maintenance guy and well mannered manager.The rooms were very spacious,i thought of staying just for some few days but with the excellent services i decided to extend my stay further..My kids have lots of rooms to play around the room,we love...

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Helpful?
1Thank Femi J
thompson1963, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our on line survey. On behalf of my entire staff we wish to say thank you for the nice compliment. There are times when we feel no one appreciates us, but when a great comment comes over as such it puts a smile on our face with a warm feeling of accomplishment....

Chadds Ford, Pennsylvania
Reviewed 31 January 2014

Being a contractor I stay at a lot of hotels. While the amenities are nothing special I enjoyed my 9 month stay. The staff are polite and kind. If I am back in the area I will stay again. The Resturant next to the hotel was delicious.

Review collected in partnership with this hotel
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Helpful?
Thank Braden C
thompson1963, General Manager at Quality Inn & Suites, responded to this review

Dear Braden, Thank you for taking the time to complete our on line survey regarding your recent stay at our hotel. We very much appreciate and value youyr feedback and will share it with our team. Your survey responses will help our staff strive to continuously improve the quality of our services to provide an exceptional service for our guest....

Mount Holly, North Carolina
Reviewed 1 January 2014

I stayed at this hotel on Dec. 14, 2013. Room smelled of cigarette smoke when there was a sign on he door that said smoke-free room and housekeeping looked to be almost nonexistent! Nasty dirty carpet and bathroom was gross. Hairs all in the shower and pee on and around the base of the toilet. When we called front desk...

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Helpful?
1Thank Tara D
thompson1963, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our on line survey regarding your recent stay at our hotel. We appreciate and value your feed back and will share it with our team. I would like to apologize for failing to exceed your expectations. your satisfaction is important to us and we will be using the feed back to make...

Laurel, Maryland
Reviewed 31 December 2013

I held a party here that was attended by 80 people. Toni and the staff were extremely accommodating and the event went flawlessly. Several of the guests stayed at the hotel. It was a great experience. Thank you.

Review collected in partnership with this hotel
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Helpful?
Thank Doris M
thompson1963, General Manager at Quality Inn & Suites, responded to this review

On behalf of our staff, we would like to thank you for this great compliment. We very much appreciate and value your feed back and will share it with our team. Your survey responce will serve as encourgement to all of our staff as we strive to continously improve the quality of our services to provide an exceptional experience to...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Conference Facilities
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of Historic Old Town Laurel you will find the Quality Inn & Suites Laurel. Centrally located between Washington, DC and Baltimore, MD we are just minutes away from area businesses, transportation, major attractions, shops, and dining. At the Quality Inn & Suites Laurel we make your stay relaxing and carefree by offering valued amenities such as: free wireless internet access, free hot breakfast served daily, free parking, daily housekeeping service, outdoor pool (open Memorial Day through Labor Day), and on-site restaurant. ... more   less 

Additional Information about Quality Inn & Suites

Address: 1 N 2nd St, Laurel, MD 20707-1866
Region: United States > Maryland > Laurel
Price Range: $108 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Quality Inn And Suites
Quality Hotel Laurel
Quality Inn Laurel
Laurel Quality Inn
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check your room thoroughly when you check in”
  • This si what I found right by the bed
ncangel2000, 31 Mar 2017 | Read review
“Absolutely must get non smoking floor (3rd)”
Business365, 19 Jan 2017 | Read review
“Quiet floors, and friendly staff!”
Mgrf1, 19 Dec 2016 | Read review
“This would not be the best hotel to stay in if your looking for luxurious qualities.”
margclark2000, 20 Nov 2016 | Read review
“Make sure you stay away from the pool side as people are often noisy very late into the evening.”
KayBee5, 1 Apr 2016 | Read review
5 of 5