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Extended Stay America - Baltimore - BWI Airport - Aero Dr.

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Extended Stay America - Baltimore - BWI Airport - Aero Dr.
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85 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Wilson, North Carolina
Reviewed 2 weeks ago

I stayed here to visit with family and the room was filthy. The carpet has stains, The kitchen has crumbs and stains. The sheets had stains and hair. It was horrible. I will not recommend it to anyone.

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Helpful?
Thank kittyn012016
Manager_11525, Manager at Extended Stay America - Baltimore - BWI Airport - Aero Dr., responded to this review

Thank you for the recent review of your stay. We are very sorry to hear that the cleanliness of our rooms did not meet your expectations. We use feedback, such as yours to continuously make changes to improve our hotel and provide every guest with the greatest experience possible. We have already shared your comments with our staff, going forward...

Reviewed 30 November 2016 via mobile

Wasn't bad need room for one night so I grab extended stay what I did like is that it was a indoor type and beside small bed couldn't complain much was only $89 for night ...was clean and quite mostly working ppl so had get up in morning ..would stay again

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Helpful?
Thank Toy A
Manager_11525, Manager at Extended Stay America - Baltimore - BWI Airport - Aero Dr., responded to this review

Thank you for taking the time to write a review of your stay. It’s nice to hear that we met your expectations and you enjoyed your stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Centurion, South Africa
Reviewed 23 November 2016

I was shuttle fetched from BWI airport barely 10 minutes of the call to the Hotel. In the morning when i checked out, the shuttle was apparently closed but the manager still asked the driver to drop me off at the train station. Now that's what i call good service!!

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Helpful?
Thank Geoffrey L
Manager_11525, Manager at Extended Stay America - Baltimore - BWI Airport - Aero Dr., responded to this review

Thank you for your kind words regarding your stay at our hotel. We pride ourselves on providing great service, so we are happy to hear we met this goal during your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Reviewed 19 November 2016

This room was rented because the air conditioning in my apartment was broken on a 90 degree day! It was clean and very cute. The kitchen and bathroom were modern enough for me. Very quiet area with a movie theater on the premises.

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Helpful?
Thank Haven49
Manager_11525, Manager at Extended Stay America - Baltimore - BWI Airport - Aero Dr., responded to this review

Thank you so much for sharing your experience with us. We are pleased to know you enjoyed your stay with us. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Reviewed 17 October 2016 via mobile

After missing my flight at BWI, I was forced to stay an extra night here. I called and spoke with the concierge Specialist who assured me that they have a shuttle to pick me up.. Don't believe it. I was given some excuse as to why the shuttle isn't running on that particular day. I was told I could take...

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Helpful?
Thank Mike C
Manager_11525, Manager at Extended Stay America - Baltimore - BWI Airport - Aero Dr., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept my most sincerest apology about the misinformation you were given. I will have a meeting with our staff to make sure everyone knows the correct shuttle information for guests. We hope that you will give us the opportunity to provide you with...

Reviewed 4 September 2016 via mobile

My husband is a truck driver and we delivered a load to baltimore. We decided to stay overnight to visit family. We were very pleased with the cleanliness of the hotel and the kindness of staff. We will stay again.

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Helpful?
Thank tammie w
Manager_11525, Manager at Extended Stay America - Baltimore - BWI Airport - Aero Dr., responded to this review

We appreciate you sharing your experience. I am glad you and your husband was able to have a peaceful stay with us. It is also great to see you favored our clean facilities and our staff was helpful. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to...

New Jersey
Reviewed 31 August 2016

We booked a night here with the cruise and stay package. We stayed the night before our cruise at this hotel and included in the price was parking at the hotel for the week we were on our cruise and the shuttle to and from the port. Check in was fine- although a bit slow. The clerk indicated the computer...

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Helpful?
Thank pohlerbear
Philadelphia, Pennsylvania
Reviewed 28 August 2016 via mobile

Our boat came in late and we were told that shuttle service was not available after 10 am. Forced to take a cab to get our cars back from the hotel. Sat in never ending traffic to get back to our families. Never booking here again.

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Thank pohler546
Edina, Minnesota
Reviewed 15 July 2016

When I got stranded last night because of a missed airline connection, I was initially pleased to get a room here. My previous experience with other Extended Stay America locations has been very pleasant. Two employees truly stood out in a positive manner: my shuttle driver (didn't catch his name), and Shawn (the female employee who checked me in). Both...

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Helpful?
Thank Norm B
Dallas, Texas
Reviewed 7 July 2016

We came in a downpour and discovered that this hotel doesn't have a covering to unload luggage and check in. It took several minutes for someone to come to the front desk. They weren't helpful. The hallways were creepy. The beds were comfortable enough, but pillows are flat. This was supposed to be a 2.5 star hotel on Priceline, but...

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Helpful?
Thank showlowdoc
Manager_11525, Manager at Extended Stay America - Baltimore - BWI Airport - Aero Dr., responded to this review

Thank you for your recent review of your stay. I sincerely apologize about the issues you encountered during your stay. In response to your feedback, I am taking actions to make sure your situation doesn't happened in the future. Thank you very much for providing us with your feedback. If you would like to discuss this further, please do not...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Extended Stay America - Baltimore - BWI Airport - Aero Dr.

Address: 1500 Aero Dr, Linthicum Heights, MD 21090-2243
Region: United States > Maryland > Linthicum Heights
Price Range: $97 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Baltimore - BWI Airport - Aero Dr. 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Extended Stay America Linthicum
Extended Stay Linthicum
Linthicum Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Baltimore - BWI Airport - Aero Dr. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there is a truck depot in the back that was quite loud at night”
 of 5 bubbles pohlerbear, 31 Aug 2016 | Read review
“Not sure if they have any”
  • pin that would not retract when door handle depressed
  • Door closed and all three pins in jamb
 of 5 bubbles normb51, 15 Jul 2016 | Read review
“Will not stay here again!”
 of 5 bubbles postman21140, 2 Jul 2016 | Read review
“we prefer rooms on the first floor lots of sunlight laundry room and snack machines are convenient.”
 of 5 bubbles woodardfrank, 12 Jun 2016 | Read review
“Corner rooms have two windows instead of the one in all other rooms.”
 of 5 bubbles nicoleo826, 1 Mar 2016 | Read review
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