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Extended Stay America - Baltimore - BWI Airport - Aero Dr.

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Extended Stay America - Baltimore - BWI Airport - Aero Dr.
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90 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Start your review of Extended Stay America - Baltimore - BWI Airport - Aero Dr.
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Baltimore, Maryland
Reviewed 4 days ago NEW

I have stayed at this extended stay frequently for my travels usually staying 2 to 4 nights the hotel is always clean and the only thing better then the cleanliness is the super friendly staff I have met all of the staff there and they are fantastic 1 of the friendliest group of people ive met . I deal frequently...

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Thank watkinslisa44
Reviewed 6 days ago NEWvia mobile

This hotel falsely holds itself out as an affordable alternatve to chains like Springhill Suites or Holiday Inn Express, when in fact it is not even close both in terms of the quality of the room and furnishings, as well as the promised amenities. The hallways are dim and stale smelling. The furniture in the room I got was dated...

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Thank Shalom N
Portsmouth, Virginia
Reviewed 1 week ago NEW

It took 20 minutes for someone to come to the front desk and check us in. The lobby and room smelled musty, the elevator smelled like onion and garlic, the third floor hallway smelled strongly of skunk. Definitely a "party hotel" -- people banging on doors, slamming doors, and talking loudly in corridors all night long. Dirty carpet in room....

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Thank marypalmer1962
Baltimore, Maryland
Reviewed 1 week ago

I am a long term guest at extended stay and I love everything about the hotel the staff was friendly and the service is excellent I highly recommend this hotel . Anytime I need anything the staff is always available and friendly and willing to help . The room is clean and efficient and again I would highly highly recommend...

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Thank 4bees98
Manager_11525, Manager at Extended Stay America - Baltimore - BWI Airport - Aero Dr., responded to this review

Thank you so much for sharing your experience with us. We are delighted that we made you feel at home. Your positive comments regarding the friendliness of our staff and how you would recommend our hotel are much appreciated. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you...

Reviewed 17 January 2017

I paid for two nights online and when I arrived there it was no one at the front desk. People were waiting about 30 mins before I came and I waiting 30 mins until someone finally showed up so a total of one hour. Then when they checked us in the key that they gave us for our room did...

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Thank Natasha L
Manager_11525, Manager at Extended Stay America - Baltimore - BWI Airport - Aero Dr., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincere apologies for not meeting your expectations on your recent visit. We are truly sorry the check-in process took so long and your room was not in proper working order after check-in. Your comments were reviewed by the staff, and...

Wilson, North Carolina
Reviewed 29 December 2016

I stayed here to visit with family and the room was filthy. The carpet has stains, The kitchen has crumbs and stains. The sheets had stains and hair. It was horrible. I will not recommend it to anyone.

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Thank kittyn012016
Manager_11525, Manager at Extended Stay America - Baltimore - BWI Airport - Aero Dr., responded to this review

Thank you for the recent review of your stay. We are very sorry to hear that the cleanliness of our rooms did not meet your expectations. We use feedback, such as yours to continuously make changes to improve our hotel and provide every guest with the greatest experience possible. We have already shared your comments with our staff, going forward...

Reviewed 30 November 2016 via mobile

Wasn't bad need room for one night so I grab extended stay what I did like is that it was a indoor type and beside small bed couldn't complain much was only $89 for night ...was clean and quite mostly working ppl so had get up in morning ..would stay again

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Thank Toy A
Manager_11525, Manager at Extended Stay America - Baltimore - BWI Airport - Aero Dr., responded to this review

Thank you for taking the time to write a review of your stay. It’s nice to hear that we met your expectations and you enjoyed your stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Centurion, South Africa
Reviewed 23 November 2016

I was shuttle fetched from BWI airport barely 10 minutes of the call to the Hotel. In the morning when i checked out, the shuttle was apparently closed but the manager still asked the driver to drop me off at the train station. Now that's what i call good service!!

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Thank Geoffrey L
Manager_11525, Manager at Extended Stay America - Baltimore - BWI Airport - Aero Dr., responded to this review

Thank you for your kind words regarding your stay at our hotel. We pride ourselves on providing great service, so we are happy to hear we met this goal during your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Reviewed 19 November 2016

This room was rented because the air conditioning in my apartment was broken on a 90 degree day! It was clean and very cute. The kitchen and bathroom were modern enough for me. Very quiet area with a movie theater on the premises.

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Thank Haven49
Manager_11525, Manager at Extended Stay America - Baltimore - BWI Airport - Aero Dr., responded to this review

Thank you so much for sharing your experience with us. We are pleased to know you enjoyed your stay with us. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Reviewed 17 October 2016 via mobile

After missing my flight at BWI, I was forced to stay an extra night here. I called and spoke with the concierge Specialist who assured me that they have a shuttle to pick me up.. Don't believe it. I was given some excuse as to why the shuttle isn't running on that particular day. I was told I could take...

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Helpful?
Thank Mike C
Manager_11525, Manager at Extended Stay America - Baltimore - BWI Airport - Aero Dr., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept my most sincerest apology about the misinformation you were given. I will have a meeting with our staff to make sure everyone knows the correct shuttle information for guests. We hope that you will give us the opportunity to provide you with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Extended Stay America - Baltimore - BWI Airport - Aero Dr.

Address: 1500 Aero Drive, Linthicum Heights, MD 21090
Region: United States > Maryland > Linthicum Heights
Price Range: $100 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Baltimore - BWI Airport - Aero Dr. 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Extended Stay America Linthicum
Extended Stay Linthicum
Linthicum Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Baltimore - BWI Airport - Aero Dr. staff and other travellers.
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Questions? Get answers from Extended Stay America - Baltimore - BWI Airport - Aero Dr. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room I been in is wonderfull”
 of 5 bubbles watkinslisa44, 24 Feb 2017 | Read review
“offers smoking and non”
 of 5 bubbles 4bees98, 16 Feb 2017 | Read review
“there is a truck depot in the back that was quite loud at night”
 of 5 bubbles pohlerbear, 31 Aug 2016 | Read review
“Not sure if they have any”
  • pin that would not retract when door handle depressed
  • Door closed and all three pins in jamb
 of 5 bubbles normb51, 15 Jul 2016 | Read review
“Will not stay here again!”
 of 5 bubbles postman21140, 2 Jul 2016 | Read review
5 of 5