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Metro Points Hotel - Washington North

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Metro Points Hotel - Washington North
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389 Reviews from our TripAdvisor Community

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Showing 316: English reviews
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Buffalo, New York
Reviewed 2 days ago NEWvia mobile

Given the price tag for this hotel I can not complain. The staff was pleasant, housekeeping did a really good job keeping things clean. The place is dated somewhat but was well cared for. The prices for food at the grill was great! The food was average, nothing fancy but far better than fast food. The complimentary breakfast was fair...

Thank ecreed6
Reviewed 3 days ago NEWvia mobile

No extra nothing. The cable went out while I was watching TV. Bugs and a bad scent as well. The tv is old modeled so you cannot connect a HDMI cord. The receptionist also wasn't to helpful either. This place needs an audit.

Thank password101
Bowie, Maryland
Reviewed 1 week ago via mobile

Very beautiful and nice hotel. Professional and elegant atmosphere. Everyone was nice to me and courteous at the front desk area. I liked the fact that they had a restaurant and bar inside the hotel, even though I didn't get the chance to order from there. My next visit I will definitely order in and visit the bar. The price...

Thank tmsulman1234567
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Tmsulman, Thank you for being our guest and taking the time to share your great review! We loved welcoming you and were thrilled to read that you enjoyed our facilities and our clean and spacious accommodations. We hope our location was convenient for you and that you’ll be back to see us again very soon! Best regards, Metro Points...

Dover, Delaware
Reviewed 2 weeks ago

I stayed at this hotel with my sisters for the women march in Washington, D.C. I would definitely stay at this hotel again because of the location. Also the staff is very welcoming and accommodating. When I checked in, Wanda at the front desk was very nice and professional. Prior to checking in, I had made about 2 different reservations...

Thank Cynthia C
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Cynthia, We were delighted to welcome you and your sisters for the big event, and we thank you for sharing your review! We’re lucky to have a great team here at Metro Points, and we are so glad they took good care of you! We also appreciate you highlighting the efforts of our housekeeping team, which all too often...

Reviewed 3 weeks ago

Sometimes you have to take a chance of a first time visit and this was one of those very satisfying experience Management should know that the staff has a great customer service approach to its hotel guests.

Thank Maria R
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Maria, We thank you for taking a chance on us and for sharing your positive experience with other potential guests in the form of your review. We pride ourselves on the excellent customer service and are thrilled to hear that you were impressed by the hospitality of our team! We hope our free shuttle service to and from the...

Bournemouth, United Kingdom
Reviewed 4 weeks ago

We have stayed here only for one night, on our way to Washington DC with a tour company. Very clean, friendly and nice hotel. Rooms are very spacious and comfortable. Breakfast was ok but not so much variety. Friendly staff.

Thank CarmenMartins
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Carmen, We were delighted to host you on your recent trip to our nation’s capital, and we thank you for sharing your great review! We’re thrilled that you enjoyed a comfortable and pleasant stay with us and that our team made you feel welcome. We’re glad you got to take part in our complimentary hot breakfast and appreciate your...

Manchester Township, New Jersey
Reviewed 5 weeks ago

There was plenty of available parking when we arrived, walking up to the front desk we were greeted by both people at the front desk were very professional and friendly. We decided to have a drink at the bar before dining in their restaurant. Since it was a slow night, the young woman at the bar also was acting as...

Thank george-n-pam
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear George and Pam, Wow! Thank you for your wonderful review! It was our pleasure to host you on your recent trip to Washington, DC and we really appreciate your kind comments. It warms us to read that you enjoyed the hospitality of our team and we have shared your feedback with them which created a buzzing energy in the...

New Jersey
Reviewed 17 January 2017

I only stayed at this hotel for one night but the staff was absolutely fabulous! From check in to check out - top notch! They were extremely quick to address the unfortunate incident of extremely rowdy guests on the floor at unreasonable hours. They have a free shuttle to and from the metro which is so convenient and nice. Don't...

Thank liss143
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Liss, We were delighted to welcome you and we appreciate your wonderful review! We take pride in offering excellent customer service and we’re thrilled to see that our team was so responsive to your needs. It’s great to hear that our guests are comfortable with us and appreciate the convenience of our location. Thank you again for sharing; come...

Reviewed 16 January 2017 via mobile

Just driving out of Metro points and totally disappointed with our stay here. Right from the basic services this hotel has very poor management and outdated amenities. Most importantly, do not trust the online reservation system at this hotel as they have some third party website taking care of the reservations which is not even linked to their main system....

2Thank hussain s
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Hussain, Our team appreciates guest feedback and we thank you for sharing yours. We’re sorry to see that your recent experience with us fell short of your expectations and we appreciate you letting us know where we could do better in the future. We pride ourselves in offering welcoming hospitality and we regret that this was not your impression...

rehoboth, delaware
Reviewed 12 January 2017 via mobile

I spent some time looking for affordable hotel options in the greater DC area for a one day visit into the city. This was one of very few hotels offering free parking wifi and breakfast! Usually these things are pretty standard hotel things but in DC it seems you get one or another but not all. Rooms are extra spacious...

Thank delaroma
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Delaroma, We were delighted to have you as our guest and appreciate your thorough review! We strive to offer a great value to our guests and we’re glad to read that you appreciated all the “extras”. We know that staying in the city and paying for parking can add up quickly, so we offer complimentary guest parking and a...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
The Metro Points Hotel-Washington North, is the ideal full service hotel for individuals or groups looking to visit the Washington, DC Metro area…without having to pay the high rates of Washington, DC. New boutique style public spaces & guest rooms will wow you as you walk in through our front doors. Located about ¼ mile from the New Carrollton METRO station, giving you access to Washington, DC and other DC areas within minutes, without the hassle of the traffic and parking nightmares. Free automobile as well as bus parking on the premises. Our guestrooms at Metro Points Hotel-Washington North feature 32-inch LCD TVs with satellite channels and pay movies, as well as desks with ergonomic chairs. All guest rooms also have safes to accommodate laptops, coffee/tea makers, and wireless high speed internet access is complimentary. The Metro Points Hotel-Washington North is a part of a new development that has a shopping center with a verity of food outlets like IHOP®, Five Guys Burgers®, Starbucks®, and more. Without the worries of high franchise fees from a major hotel chain, the Metro Points Hotel-Washington North is able to offer you low rates and a commitment to focus on the services and quality that you would appreciate. ... more   less 

Additional Information about Metro Points Hotel - Washington North

Address: 8500 Annapolis Road, New Carrollton, MD 20784 (Formerly Four Points by Sheraton New Carrollton)
Region: United States > Maryland > New Carrollton
Price Range: $99 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Metro Points Hotel - Washington North 3*
Number of rooms: 197
Reservation Options:
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Also Known As:
Four Points New Carrollton
Sheraton New Carrollton
New Carrollton Sheraton
New Carrollton Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Metro Points Hotel - Washington North staff and other travellers.
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Questions? Get answers from Metro Points Hotel - Washington North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ran away from this hotel....”
 of 5 bubbles 254anar, 27 Oct 2016 | Read review
“Ask for the rooms on the top floors - 8 or 9 or 10”
 of 5 bubbles MArasu2000, 18 Jul 2016 | Read review
“If book online call directly to hotel to get description of room type”
 of 5 bubbles peaceofmind3, 24 Jun 2016 | Read review
“Ask for the 8th floor if reserving King bed”
 of 5 bubbles brokenhearthappy, 23 Jun 2016 | Read review
“Anywhere is fine. I was on the 9th floor and never had to wait more than 30 seconds for an elevator.”
 of 5 bubbles SFMS18D, 4 May 2016 | Read review
5 of 5