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Metro Points Hotel - Washington North

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Traveller (169)
Room & Suite (79)
Dining (11)
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Overview
  • Excellent25%
  • Very good37%
  • Average18%
  • Poor8%
  • Terrible12%
Travellers talk about
“washington dc”(18 reviews)
“shuttle service”(21 reviews)
“school trip”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
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Rooms
Jul. 8Jul. 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (458)
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All reviewswashington dcshuttle serviceschool tripfront desk staffredskins gamefree shuttlegeneral managerfree breakfasthot breakfastlate at nightbeds were comfortablenoracarrolltonproximity
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11 - 15 of 370 reviews
Reviewed April 12, 2018

The room was clean but really rundown. There was a musty smell in the room - maybe from mildew on the worn-out carpet. It was affordable for us and not bad for a one-night stay. The beds were fine and comfortable. The location was not...More

Thank a-consumer
Response from metropointshotelMD, Webmaster at Metro Points Hotel - Washington NorthResponded April 16, 2018

Dear Guest, Thank you for your post. While we truly appreciate you recognizing the cleanliness of your room, we cannot apologize enough for the obvious service failures you experienced during your stay, which while very untypical, is completely unacceptable. Please rest assured, we truly value...More

Reviewed April 7, 2018

The "top notch" reviews leave me scratching my head. The rooms were old and worn - my bathtub had huge chunks of porcelain peeled away, the room safe didn't work. The staff seemed bent on finding new ways to say "no" to customer requests. I...More

Thank Steve T
Response from metropointshotelMD, Webmaster at Metro Points Hotel - Washington NorthResponded April 16, 2018

Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all our guests which is why we cannot apologize enough that your experience was so underwhelming. Please rest assured, we truly value your feedback and would...More

Reviewed April 1, 2018

The outside of the hotel was nice. The rooms were not up to par. The bed spread had noticeable stains on them. The TV and Phone worked. The table and night stand were clean. The shower was cracked and peeling. The water was not HOT!!!!...More

Thank wcoley1662wc
Reviewed March 30, 2018

This hotel was a really nice place for the price A little ways from D.C. The breakfast was free and pretty good-scrambled eggs, sausage, pancakes, etc. The place could use some repainting in spots. The front desk and housekeeping were nice and friendly.

1  Thank Patrick W
Reviewed March 29, 2018

The Metro Points Hotel went above and beyond to accommodate a 250 person school trip to the city. As one of the organizers, the possibility of a looming March snowstorm meant suddenly having to alter our plans and head to DC a day early. With...More

Thank Tydna8
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About
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$82 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$82 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (169)
Room & Suite (79)
Dining (11)
Questions & Answers
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Cavscountry
July 9, 2017|
AnswerShow all 4 answers
Response from Hotel_Mgr_365 | Property representative |
Greetings from New Carrollton! We are located approximately 5 miles from FedEx Field. We love welcoming fans to stay with us before game day and we look forward to seeing you soon! Best regards, Metro Points Hotel
0
Votes
ecreed6
February 16, 2017|
AnswerShow all 2 answers
Response from Hotel_Mgr_365 | Property representative |
Greetings, Cynthia! We are looking forward to welcoming you and we appreciate your question. Our check in starts at 3 p.m. and check out is 12 p.m. During the slow season we try to honor requests for early arrivals as... More
0
Votes
Special12k
November 19, 2016|
AnswerShow all 4 answers
Response from Hotel_Mgr_365 | Property representative |
Greetings Stuart! We are a short drive from the New Carrollton Metro station, just about 5 minutes away. As some of our past guests have pointed out, we ask that you call from the station so that we can dispatch our... More
0
Votes
Room Tips
"Corner rooms have great space."
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"Chose a room at another hotel!"
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"Make sure you ask for clean sheets"
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"The most clean and new they can offer. With a real view."
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