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Metro Points Hotel - Washington North

438 reviews
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Traveller (148)
Room & Suite (77)
Dining (11)
Overview
  • Excellent26%
  • Very good37%
  • Average18%
  • Poor8%
  • Terrible11%
Travellers talk about
“shuttle service”(21 reviews)
“washington dc”(17 reviews)
“front desk staff”(25 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
3.0 Star Hotel
All hotel details
Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (438)Write a Review
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All reviewsshuttle servicewashington dcfront desk staffredskins gamefree shuttlefree breakfastgeneral managercomfortable staylate at nightbeds were comfortablefedex fieldnoracarrolltonamtrak
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211 - 215 of 354 reviews
Reviewed 3 November 2014

Although I rarely take the time to write reviews, I felt OBLIGATED to share the experience I had at the Metro Points hotel. Believe it or not, the initial stay was substandard. Due to a booking error, I had a 3am visit from ANOTHER hotel...More

1  Thank MChappell987
Response from METROPOINTSHOTEL, Manager at Metro Points Hotel - Washington NorthResponded 5 November 2014

MChappell987: We would like to thank you for your 5 star review. Your feedback is very important to us so we can continue providing our best customer service to all our future guests. Is is very pleasant to know that our hard work pays off....More

Reviewed 29 October 2014

I commute to work on a weekly basis and love staying at the Metro Points. The staff is awesome and always friendly. They know me on a first name basis and make sure everything is always perfect. Nora is beyond accommodating and a few times...More

Thank Christian L
Response from METROPOINTSHOTEL, Manager at Metro Points Hotel - Washington NorthResponded 5 November 2014

Greeting Christian L: Thank you for your 5 star review. We are happy to hear that you lover our hotel and that we are able to recognize you by your name already. You are absolutely right about Nora Larry our front office manager, she is...More

Reviewed 28 October 2014

I have been coming to this hotel for years, hotel is old, but clean, staff is like family, and very courteous to everyone. Shuttle service to the metro, as well as the free breakfast are a plus. For the price you just can`t beat this...More

Thank Gerald C
Response from METROPOINTSHOTEL, Manager at Metro Points Hotel - Washington NorthResponded 29 October 2014

Greetings Mr. Jerry: For the last 7 years it has been our pleasure to have you as our loyal guest. We truly hope to have you with us for a long long time. Our staff will always provide you with the best service that you...More

Reviewed 19 October 2014

Husbands comments: room was nothing special and they never cleaned our room once. Not many TV stations available and I wanted to watch the NLCS but had to go elsewhere. The staff was VERY friendly and went out of their way to accommodate us. Wifes...More

Thank pdecker74
Response from METROPOINTSHOTEL, Guest Relations Manager at Metro Points Hotel - Washington NorthResponded 21 October 2014

Greetings Pdecker74: Thank you for taking the time to review our property. Please allow me to express my sincerest apologies regarding the room service, I have communicated your comments with our housekeeping department to ensure this doesn't happen again. We really appreciate your business, our...More

Reviewed 18 October 2014

I chose Metro Points because it was central to all my planned excursions. The junior suite was huge and the mattress as comfortable as my mattress at home. It was on the sixth floor and my only negative comment is it took hot water awhile...More

Thank Earl N
Response from METROPOINTSHOTEL, Guest Relations Manager at Metro Points Hotel - Washington NorthResponded 21 October 2014

Dear Earl N: Thank you for taking the time to post about your recent stay. While I am pleased to read that you found our service and rooms to have met your expectations, I'd like to apologize for the water taking too long to get...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Banquet Room
Multilingual Staff
Conference Facilities
Meeting Rooms
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Details
Price range
US$76 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$76 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (148)
Room & Suite (77)
Dining (11)
Questions & Answers
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Cavscountry
9 July 2017|
AnswerShow all 4 answers
Response from Hotel_Mgr_365 | Property representative |
Greetings from New Carrollton! We are located approximately 5 miles from FedEx Field. We love welcoming fans to stay with us before game day and we look forward to seeing you soon! Best regards, Metro Points Hotel
0
Votes
ecreed6
16 February 2017|
AnswerShow all 2 answers
Response from Hotel_Mgr_365 | Property representative |
Greetings, Cynthia! We are looking forward to welcoming you and we appreciate your question. Our check in starts at 3 p.m. and check out is 12 p.m. During the slow season we try to honor requests for early arrivals as... More
0
Votes
Special12k
19 November 2016|
AnswerShow all 4 answers
Response from Hotel_Mgr_365 | Property representative |
Greetings Stuart! We are a short drive from the New Carrollton Metro station, just about 5 minutes away. As some of our past guests have pointed out, we ask that you call from the station so that we can dispatch our... More
0
Votes
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123
Room Tips
"The most clean and new they can offer. With a real view."
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"Chosen from 3 they do not have any good rooms."
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"Higher floors will be more humid, but avoid the music from the ballroom"
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"Close to metro, Amtrak, busses, restaurants, shopping"
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