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We were very happy with our stay at the Empress Hotel. It has a good price and a great location. It's close to the beach, boardwalk, and many restaurants. The hotel was very clean and the staff was extremely friendly and helpful. We will stay...More
6 Thank Pecanisdl
Response from j w, General Manager at Empress MotelResponded 16 June 2015
Thank you for the great review. Our staff works very hard and, as you noticed, takes great care of our guests to ensure that everything is kept nice and everyone enjoys their stay. We hope to see you again soon!
very nice and helpful front desk clerk (woman). when we arrived this past saturday, may 30th - we had come to find that the room we had booked and paid for was NOT handicap accessible like the gentleman had told me over the phone on...More
Stay the weekend of 5/8/15.The noise at night was terrible. Saturday night was the worst night to sleep. The noise and partying went on to 5:30 AM. What happened to your noise curfew? Why wasn't there someone to check? This was the worst weekend we...More
Thank Lea J
Response from j w, General Manager at Empress MotelResponded 3 June 2015
Hi Lea- Thank you for the high marks on the cleanliness, rooms and service. Unfortunately the post-check out survey is anonymous, as we find this helps for the most candid feedback. With that in mind, I have taken the time to scour all of the...More
We are "locals" to some extent. Just live about 30 minutes away. Drove to Ocean City last week to check things out and walk the boardwalk. It was a weekday and we noticed work being done at the Empress! We stopped and chatted with the...More
6 Thank K C
Response from j w, General Manager at Empress MotelResponded 13 April 2015
Hi KC- Thank you so much for the compliment. Yes, we have spent a lot of time, effort and manpower this winter on the Empress. We are very happy that you not only noticed the changes and improvements, but also were impressed by these updates....More
It use to be a great family experience but has since become commercial. No longer does it have the appeal of a family atmosphere but more of a college party. Very disappointed With the front end staff as I felt unimportant and less appreciated. This...More
2 Thank Ed C
Response from j w, Manager at Empress MotelResponded 19 November 2014
Hi Ed C – Sorry to hear that you were not as pleased with your visit as you have been in the past. It does sound like you still had an enjoyable time overall at the Empress, as your complaints are very personal interaction specific....More
US$171 - US$254 (Based on Average Rates for a Standard Room)
#36 On the Beach Hotel in Ocean City
Number of rooms
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