Tidelands Caribbean Hotel and Suites
747 reviews
#102 of 116 Hotels in Ocean City
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409 Atlantic Ave 5th Street on the Boardwalk, Ocean City, MD 21842-4180
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Room & Suite (163)
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About
#102 of 116 hotels in Ocean City
Location
Cleanliness
Service
Value
The Tidelands Caribbean Hotel & Suites is centrally located at 5th Street on the Boardwalk in Ocean City, Maryland. Featuring 132 beautifully decorated oceanfront, oceanview, oceanblock rooms & 2-room suites. We offer deluxe, spacious accommodations with a kitchen. We have two pools, including a rooftop pool and pool with pool bar. Plus free wireless internet. We offer vacation packages and extras with all stays!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Fishing
Kids stay free
Street parking
Public wifi
Rooftop pool
Pool with view
Outdoor pool
Breakfast available
Complimentary instant cofffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Vending machine
Poolside bar
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
ATM on site
24-hour front desk
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Room features
Air conditioning
Dining area
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Tile / marble floor
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Great View
Languages Spoken
English
Location
Full view
94Great for walkers
Grade: 94 out of 100
41Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
Contact
409 Atlantic Ave 5th Street on the Boardwalk, Ocean City, MD 21842-4180
Getting there
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747Reviews10Q+A100Room tips
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Hotel is in a great location, right on 5th St on the Boardwalk. Most of the staff were friendly enough, a few appeared to be having a bad day perhaps? Hotel shows it age, it’s fairly clean but could use some updates and a good cleaning. This was my 2nd stay here and the same thing happened with this stay that happened with the last stay, no one ever showed up to clean our room. There seems to be plenty of parking available. The stopper on our bathtub did not work and we ran out of clean towels since no one ever came to clean the room.
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Date of stay: April 2021Trip type: Travelled as a couple
Helpful
Response from , Owner at Tidelands Caribbean Hotel and Suites
Responded 1 week ago
Hi 277bethp! Thank you for the review. We are so happy that you were able to stay with us right on the boardwalk. We appreciate the kind words about our staff as we strive to provide great customer service on a daily basis. However, we are sorry that a few items did not meet your expectations around the hotel and we will take these concerns into consideration for future guests. We hope to see you again soon!
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I will start off with saying that the staff was very nice and accommodating. The front desk staff were very pleasant and housekeeping staff were nice too. The location was phenomenal and the bar was very nice as well. The room was ok, but the bathroom was very disgusting. There was soap left over from a previous guest, and also mold on the walls/ceiling. In the hallways, it had a strong marijuana smell and it was pretty run down to be honest. Overall, we had fun, but I would recommend on a renovation and more cleaning standards.
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Date of stay: August 2020Trip type: Travelled with friends
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Response from , Owner at Tidelands Caribbean Hotel and Suites
Responded Oct. 28, 2020
Hi Adamnft! Thank you so much for the review. We are so happy that you were able to relax and enjoy the time spent in Ocean City. We hope you were able to enjoy the boardwalk. We appreciate the compliment about our staff as we strive to provide great customer service. We will take these concerns into consideration for future guests. We hope to see you again soon!
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We stayed at Tidelands again for our fall visit in 2020 and unfortunately I think this will be our last visit. First I was happy that our room was ready for early check-in. They had plexiglass up around the front desk and signs posted about masks being required, but the staff at the desk was never wearing masks - which doesn't make sense. Then, we had a side-view room which viewed North beside the Hooter's. It was a good view for the car parade down the boardwalk each morning. What wasn't good, was that a trash truck comes to empty a huge dumpster right beside the hotel EVERY morning at 6am (multiple LOUD slams) which not only woke us up, but my friends staying ocean front, as well. The room just wasn't up to par this time. Here are some things we noticed - the bottom of the sheer curtains were filthy. Our shower curtain had spots of mold (which I'm allergic to). The shower near the faucet was rusted. The shower water did not stay hot and often went cold/hot/cold/hot while showering. The lamp shade in between the beds was all dusty. The safe was locked which was fixed rather quickly. The couch looked really gross and the cushions seemed to be too small - if you want to sit on the couch, bring a sheet or something to put over it. The hallway on our floor (3) once had two large clumps of hair that stayed for 2 days. And a dirty washcloth on another day. They have a sign posted on the desk that says during COVID, they will only send the cleaning service to your room mid-stay "upon request". On day 1, we just requested more towels. By our 2nd day, I asked if we could request cleaning when we left for dinner and was told yes. As we left for dinner, another person at the desk said "They will only come into your room if something is broken" - which was the opposite of what I was told. I later mentioned this to a man at the desk who seemed to be a manager and he said he'd "speak to them about it". This policy regarding maid service needs to be explained at check-in. The sign on the desk was not in front of where I checked in, and nobody explained it to us. Lastly, having 1 elevator in the ocean front building is painfully slow. We usually took the steps down but often had a long wait for the elevator. Also, the parking lot is really tight if you have a large vehicle and the overflow lot is a couple blocks away. One last note - our friend's room thermostat didn't work at all. It stayed about 67 in their room. Positives were obviously location - and the Crabcake Factory poolside is awesome for evening drinks (but they are now closed for the season as of 10/10). Unfortunately, given all of the negatives, I don't think we'll stay here again. It was also noticeably MORE expensive than or stay 1 year ago, and without maid service. During a pandemic, you would hope a hotel is doing extra cleaning and keeping everything looking spotless, and this is just not the case at Tidelands. Check out Park Place if you want something nearby that's much cleaner.…
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Date of stay: October 2020
Value
Location
Service
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Response from , Owner at Tidelands Caribbean Hotel and Suites
Responded Oct. 14, 2020
Hi Catgrrl! Thank you so much for the review. We are very sorry to hear that your visit with us did not meet your expectations. We will take all of these concerns into consideration for future guests. We hope to see you again soon!
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Late June visit 2020-I refrained for many weeks posting a review as we felt bad for the hotel staff working like crazy handling customer complaints, it seems complaints are common for this place. As most have mentioned we had a late check in and got to our room around 4:45. I had requested 5th floor, and was given second floor. We went to our room and got ready for our dining reservations. As my family walked out the door and down the elevator I noticed our room door did not lock. I couldn't leave my room unlocked while we weren't in it. I saw a staff member who said he would get me help. (please keep in mind my family is waiting for our 6:00 dining reservations). No one comes, I then call down to the front desk and they get maintenance to our room ASAP and had to reprogram the lock which took a few minutes and caused us to be late for our dining reservations and dinner cruise. I did go back and complain to the front desk when we got back and I did receive a very nice credit back to my account for the inconvenience. Then we went to bed, again on the 2nd floor right about a crazy 3D place which thumped surround sound until 2 am if not longer. It was so loud and annoying each night we stayed. Lastly, we were getting ready to check out and at 10:00 am the front desk comes to tell us a repair guy is on his way to look at our bathroom because it was leaking from a room above. Just a horribly run down place. I am surprised the staff will even stay on board in the future. Too many customers with too many complaints! Do not stay here!…
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Date of stay: June 2020
Value
Rooms
Service
Helpful
Response from , Owner at Tidelands Caribbean Hotel and Suites
Responded Sep. 3, 2020
Hi Schooie77! We appreciate your review and we apologize for any inconvenience you experienced while staying with us. We will take your concerns into consideration and work with your feedback. We hope to see you again soon.
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Avoid this place if you are staying in OCMD. Never have I upped and left a hotel, but we did this one. We waited 20 mins past check in for our room to be ready. Once it was finally ready we get on the elevator when an employee hopped on as well without a mask (he had one hanging around his neck and keep in mind that there are signs plastered all over their hotel to wear a mask). We get to our room and greeted with an overwhelming aroma of cleaning chemicals (so much so that I start gagging) and a wet floor from when they mopped. Moldy ceilings. My husband and I were either out and about or sitting on the deck so we hadn't touched the bed yet. I go to get under the covers and noticed it felt like sand was in the bed. I thought somehow I tracked it in. So I peel back the other side of the covers and it feels the same way. Not to mention there are hairs on the sheets! I got someone's used, dirty bedding!!! I call the front desk and the front desk manager answers with attitude and sends a man up with fresh linens so that I can change the bedding. At this point I have been stewing and decide to march myself down to the front desk to tell them that we are leaving and want a refund. Never once did these people apologize (except for the poor man that knocked on the door to give me the bedding) for all of these issues. Not to mention the lady at the desk as well as the front desk manager weren't wearing their masks. Save yourself the headache and stay across the street at Comfort Inn. At least they have clean bedding!…
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Date of stay: August 2020
Value
Cleanliness
Service
Room Tip: Don't stay here.
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Helpful
Response from , Owner at Tidelands Caribbean Hotel and Suites
Responded Aug. 31, 2020
Hello D1681Dchristinas. We appreciate your review and we apologize for any inconvenience you experienced while staying with us. We will take your concerns into consideration and work with your feedback. We hope to see you again soon.
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PRICE RANGE
US$101 - US$417 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tidelands caribbean hotel ocean city, tidelands caribbean ocean city
LOCATION
United StatesMarylandOcean City
NUMBER OF ROOMS
132
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Claim Your Listing Frequently Asked Questions about Tidelands Caribbean Hotel and Suites
Which popular attractions are close to Tidelands Caribbean Hotel and Suites?
Nearby attractions include Ocean City Beach (0.08 km), The Kite Loft (0.1 km), and Ocean Gallery (0.4 km).
What are some of the property amenities at Tidelands Caribbean Hotel and Suites?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at Tidelands Caribbean Hotel and Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Tidelands Caribbean Hotel and Suites?
Guests can enjoy a lounge, a poolside bar, and breakfast during their stay.
Is parking available at Tidelands Caribbean Hotel and Suites?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Tidelands Caribbean Hotel and Suites?
Conveniently located restaurants include Shenanigan's, The Dough Roller, and Alaska Stand.
Are there opportunities to exercise at Tidelands Caribbean Hotel and Suites?
Yes, guests have access to a pool and a fitness centre during their stay.
Are there any historical sites close to Tidelands Caribbean Hotel and Suites?
Many travellers enjoy visiting Main Street Berlin (11.9 km), Calvin B. Taylor House Museum (12.0 km), and Transpeninsular Marker (13.1 km).
Does Tidelands Caribbean Hotel and Suites have any great views?
Yes, guests often enjoy the ocean view available here.
Is Tidelands Caribbean Hotel and Suites accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.