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Holiday Inn Express and Suites West Ocean City

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12552 Ocean Gtwy, Ocean City, MD 21842-9690
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (30)
Room & Suite (18)
Dining (11)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20-12-16 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express and Suites West Ocean City
Updated 20-12-16 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#47 of 116 hotels in Ocean City
Location
Cleanliness
Service
Value
Our beautiful hotel comes with many amenities such as an indoor heated pool and a complimentary hot breakfast each morning. A business center is also located within our lobby for all of your business needs as well as complimentary WIFI throughout the hotel. We are conveniently located on Route 50 with easy access into Ocean City, Maryland and other surrounding areas and attractions. Located just minutes from Downtown Ocean City, Maryland and the famous Ocean City Boardwalk you will find our beautiful new property the Holiday Inn Express & Suites. We offer plenty for our travelers, that is, if they can pull themselves away from the dozens of attractions nearby. The hotel is located a few miles from Berlin, MD, recently voted America's Coolest Small Town and Casino at Ocean Downs. Sunset Marina is located just down the street and offers dozens of fishing excursions along with the opportunity to see a White Marlin up close and personal! If you're here for pleasure, you will find Tanger Outlets across the street along with dining, entertainment, and all the fun that Ocean City has in store! Adventures can be found around every corner here and we definitely recommend a relaxing day trip to Assateague Island National Seashore to see the beautiful wild ponies or plan an exciting day at Trimper's Amusements where carnival rides and games await to delight people of all ages and sizes! Not to mention we are just moments away from Golf Courses with beautiful scenic views such as Man O'War at Glen Riddle & The Links at Lighthouse Sound. Be sure to stay with us, as our hotel guests enjoy complimentary, hot Express Start Breakfast Bar each morning. We even offer an indoor pool & complimentary wireless Internet. Book your reservation by calling us today!
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Full view
Property amenities
Free public parking nearby
Free wifi in the business centre
Complimentary instant cofffee
Beach
Bicycle rental
Highchairs available
Taxi service
Photo copier / fax In business centre
Complimentary tea
Snack bar
Casino and Gambling
Mini golf
Canoeing offsite
Fishing
Walking tours
Water park offsite
Board games / puzzles
Baggage storage
Convenience store
Gift shop
ATM on site
24-hour check-in
Washing machine
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Room features
Blackout curtains
Desk
Dining area
Seating area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
145Reviews8Q+A19Room tips
Traveller rating
  • 73
  • 44
  • 13
  • 8
  • 7
Time of year
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Popular mentions
Mrs.S wrote a review Aug. 2020
13 contributions1 helpful vote
I would recommend this hotel!! Only thing we didn’t like was a guest left his two dogs have run of the hotel which made a few guest a little uneasy. So, maybe hotel staff would have address the owner about dogs that would have been awesome.
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Date of stay: August 2020Trip type: Travelled as a couple
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Response from Brandon Morris, Owner at Holiday Inn Express and Suites West Ocean City
Responded Nov. 29, 2020
Mistress_S, I am sorry about the dogs being loose in the property. We do ask that all of our pet owners keep their pets leased while at the hotel. The guest that did have them off the leash was talked with and he did apologize and agreed to keep them under control and at his side. I do apologize for any inconvenienced or distress this might have caused you. I can let you know that this was not something we condoned and did address the matter with the owner immediately.
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Alexandra M wrote a review Jun. 2020
1 contribution1 helpful vote
We booked the Holiday Inn Express and Suites in West Ocean city for two nights. We were just looking for a quick family getaway with our two kids and our small dog. The first day we arrived, we checked in at 3pm (the listed check in time for the hotel), the lady behind the desk was very helpful and friendly. She then proceeded to tell us that it was a $25 pet fee per day. I didn't see that listed anywhere when I booked, but I chalked it up to missing it. They make you sign a contract with all your contact info just in case something happens with the dog. No biggie. Well, we dropped off our things and the dog, since we wanted to go get dinner. No sooner did we park for dinner (less than 5 min way) than we received a call from the hotel. The gentleman said our dog was having some separation anxiety and wouldn't stop barking. He said some people that were working night shift were trying to sleep and they complained. He went on to say that the dog had been barking for 45min. I said "we haven't been gone even 10min" he snapped back "well, people are complaining about it!" So we all got back into the car, arrived back at the hotel and low and behold- it wasn't our dog! My husband gave the front desk a piece of his mind and we left for dinner again. That night, when we arrived back, we went to shower, I noticed one of the little shelves in the shower was broken and just sitting on the tub and there was no shampoo, conditioner or body wash. We made due for the first night figuring once the room was cleaned the next day, all would be refilled. The next morning we woke up early in hopes of a nice breakfast at the hotel...well everything is behind the desk and it's basically just coffee. Ok, I guess that's to be expected because of COVID, but then don't advertise breakfast! We arrived back the second night after spending the day at the beach (with the dog) and the room hadn't been cleaned. Called the front desk and got shampoo and conditioner and felt very thankful we were leaving the next day. Since our room was paid through Hotels.com we didn't have to worry about anything at check out- or so we thought. The icing on the cake is that I just looked and I now have a $294 pending charge on my card. For what you ask, since we clearly already paid? Well I called and they don't know either. I'm waiting on a call back from the manager. They seriously need to get their act together!
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Date of stay: June 2020
Value
Cleanliness
Service
1 Helpful vote
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Response from Brandon Morris, Owner at Holiday Inn Express and Suites West Ocean City
Responded Nov. 29, 2020
Alexandra, I am sorry to hear about your experience while you were here at the property. This year with Covid 19 has been a rather difficult year and we are all still learning what we can and cannot do to keep the virus from spreading. We had posted on the desk the new procedures about stay over service only being done every 4 days. If you want to have daily service you need to let us know in advance. It is the CDC's recommendation to limit the amount of contact between our staff and the guest to help keeping everyone safe. Unfortunately the same thing is for breakfast. We would love to be able to still have the full hot breakfast like before the virus, but due to local health codes we can only serve items that are pre-packaged. We are looking forward to going back to the way of life we had before the virus, but for now we are doing all we can to keep from spreading the virus to any of our guests. I am sorry that you were not fully satisfied with your last stay and do hope that you will come back again and see we are better than your last stay with us.
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john m wrote a review May 2020
Boca Raton, Florida62 contributions10 helpful votes
Stayed here during corona craziness.This is in Maryland so more stringent.was asked for a letter showing travel necessary.room was just ok.they gave us 1 st floor ,traveling with small dog.front desk manned by some of the nicest people.enjoyed speaking with black lady manning front desk.she made us feel welcomed.the requirement of staff with face shield seemed a little much.the hotel was also offering rooms for homeless,which was nice.the only negative is 25 dollars per NIGHT,for my pup.
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Date of stay: May 2020
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Arthur G wrote a review Nov. 2019
Endicott, New York472 contributions75 helpful votes
On the mainland, just west of the bridge to Ocean City. This gets you close without the extremely high prices. The pool was advertised as heated but was very chilly. The staff did not rectify this when told. The room was clean and quiet.
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Date of stay: May 2019
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Xeuropn wrote a review Oct. 2019
Virginia Beach, Virginia333 contributions97 helpful votes
We decided to not stay overnight in OC, so I was able to score a reward night here. Conveniently located near the Outlet Mall and shopping. A few places within walking distance. The West Ocean City Harbor is probably less than a couple of miles from the hotel. Quite a few bars and restaurants there. Our room was comfortable, everything worked and we had a good nights sleep.
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Date of stay: October 2019Trip type: Travelled as a couple
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Response from BMorris94, General Manager at Holiday Inn Express and Suites West Ocean City
Responded Oct. 28, 2019
We are very happy to see that you were able to love your time here in West Ocean City. Even with the weather turning a bit cooler there are many great things still going on in West OC. We cannot wait to welcome you back again soon.
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PRICE RANGE
US$93 - US$310 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMarylandOcean City
NUMBER OF ROOMS
84
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Frequently Asked Questions about Holiday Inn Express and Suites West Ocean City
Which popular attractions are close to Holiday Inn Express and Suites West Ocean City?
Nearby attractions include Baja Amusements (0.3 km), Outlets Ocean City (0.7 km), and Grand Prix Amusements (0.6 km).
What are some of the property amenities at Holiday Inn Express and Suites West Ocean City?
Some of the more popular amenities offered include a casino, baggage storage, and bicycle rental.
Which room amenities are available at Holiday Inn Express and Suites West Ocean City?
Top room amenities include blackout curtains, a desk, and a dining area.
What food & drink options are available at Holiday Inn Express and Suites West Ocean City?
Guests can enjoy complimentary tea, free instant coffee, and a snack bar during their stay.
Is parking available at Holiday Inn Express and Suites West Ocean City?
Yes, free public parking nearby is available to guests.
What are some restaurants close to Holiday Inn Express and Suites West Ocean City?
Conveniently located restaurants include Smoker's BBQ Pit, Waterman's Seafood Co., and Carrabba's Italian Grill.
Are there any historical sites close to Holiday Inn Express and Suites West Ocean City?
Many travellers enjoy visiting Main Street Berlin (9.2 km), Calvin B. Taylor House Museum (9.2 km), and Transpeninsular Marker (13.7 km).