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Clarion Resort Fontainebleau Hotel

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Clarion Resort Fontainebleau Hotel
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836 Reviews from our TripAdvisor Community

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There are newer reviews for Clarion Resort Fontainebleau Hotel
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Showing 834: English reviews
Hamilton, Canada
Reviewed 31 August 2014 via mobile

That was our first trip to ocean city. We were very disappointed with the hotel. Our room was located on 11th floor and we had to wait for elevators for a long time. Keys to the door did not work, had to replace them couple of times. Rooms smell like cleaning products and the toilet would not flush. We had...

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Helpful?
Thank Andrea M
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel, responded to this review

I'm sorry we failed to meet your expectations for your vacation. The age restriction for the hot tub is based on manufacturer recommendations, as it can be hazardous to the health of children under the age of 16. I apologize for any inconvenience that caused, but both of our pools are heated, so the water is warm even when the...

Elkton, Virginia, United States
Reviewed 28 August 2014

The hotel was excellent. Loved the Horizons restaurant. Wonderful staff. The only problem I had was my daughter left her medication in the room and when I called later in the evening that we had checked out to ask them to get it out for fear there might be children in the room I was told by a little girl...

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Helpful?
1Thank Shianne N M
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel, responded to this review

You are absolutely correct; the first time you called you should have gotten immediate cooperation. I appreciate you looking out for other guests. I've made the front desk manager aware of this incident, and he will take appropriate actions to resolve this training issue. We are glad you enjoyed your stay, and hope to welcome you back again soon.

Reviewed 28 August 2014 via mobile

The rooms were ok. The customer service was lacking. There is no complimentary coffee in the lobby for guest in the a.'m. Something I thought every family type hotel did these days Also. When crowded you should know the excess parking is across a very busy highway! The elevators are very slow and crowded and not big enough to accommodate...

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Helpful?
Thank baylor321
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel, responded to this review

I'm very sorry that we did not exceed your expectations on your recent visit. Regarding the parking, while it is across the highway, there is a crosswalk one block in each direction, which we encourage guests to use. We do hope you change your mind and visit with us again. Thank you for taking the time to post your review.

phila
Reviewed 27 August 2014

check in was good -elevator ran slow and didnt work one day. had problem with room and chad front end mgr. and general mgr. took care of problem asap. everthing in hotel is great and staff was incredible, cleaning person rebecca went above and beyond to make our stay perfect. one problem was carrying my granddaughter in ,had to park...

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Helpful?
3Thank awiseguyPhila
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel, responded to this review

Please accept my sincere apology for the incident involving the owner parking area. I can assure you my wife's intentions were not to make you feel as though you were beneath her. While the car was parked in an unauthorized spot, when I saw the guests carrying two children I told my wife to let them park there. I certainly...

Washington
Reviewed 27 August 2014

nice hotel,loved the music,beach, food , the kids enjoyed the indoor pool since we had poor weather conditions, the room was clean, employees were nice and helpful, we all had a great time, we would definitely return.

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1Thank zitrohc
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel, responded to this review

I'm sorry the weather didn't cooperate, but I am happy to hear you took advantage of the amenities throughout the hotel. I encourage you to return and spend some more time with us at the beach!

Radford, Virginia
Reviewed 26 August 2014

I stayed at this hotel last summer (June 2014) as part of a convention. When I drove up, I thought that the building looked a little run down and dated. But my room was very pleasant - clean with a view of the ocean and a little deck. The bed was very comfortable - allowed for a good night's sleep....

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Helpful?
Thank lastarkfarm
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel, responded to this review

Thank you for posting to let all know that we met your accommodations for you conference needs, and that you are considering returning with your family for a vacation. We look forward to your return visit!

Doylesetown, United States
Reviewed 25 August 2014

Hotel was great. We ate at beach front bar and grill every day for lunch. The breakfast buffet was very good and a fair price too. We had a few dinners at hotel and the food was very good there. Service was good except for last day. I think some employees were back to college and they were a little...

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Helpful?
Thank Joyce D
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel, responded to this review

I'm sorry that you experienced delays in the restaurant on your last day with us. You're correct in that some of our college students have returned to school, and we were slightly understaffed. I'm glad you didn't let that one incident overshadow the rest of your stay. Please come visit us again next year!

Chevy Chase, Maryland
Reviewed 24 August 2014

Loved the atmosphere, the music and singer in the evening. Towels are provided at the 2 pools indoor/outdoor. We at the indoor pub bar/restaurant (great value $4 kids lunch meal), best crab soup. The outdoor restaurant was great too (try the shark bites appetizer) . There is nothing negative I can say about this hotel. One thing I would like...

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Helpful?
1Thank DisneyTrip2008
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel, responded to this review

We're certainly happy to hear that you had such a good stay at the Clarion Resort. The age for the hot tub is recommended by the manufacturer because children under the age of 16 have experienced skin sensitivity and other issues. We hope to see you the next time you visit Ocean City!

Reviewed 22 August 2014

I was VERY pleased wit the Clarion Hotel. The staff went out of their way to be friendly and helpful! Lots of good food and live bands on the beach. This hotel dioes sit on the ocean and you can choose ocean front or not. We did not but still had a great view. The breakfast was a buffet and...

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Helpful?
1Thank Lee P
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel, responded to this review

I'm glad you enjoyed your stay at the Clarion Resort, and that you were able to take advantage of the great specials at Lenny's Beach Bar & Grill. We hope to welcome you back again next year. Safe travels until then!

Reviewed 20 August 2014

We stayed for one week at the Clarion for our first Ocean City vacation. We were travelling with our little dog and there weren't many places that were dog-friendly. This hotel reserves one floor (the 5th floor) for the people with pets, and there is a little dog park on the property. Very convenient, and even provided free poop bags--too...

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Helpful?
Thank MrsSerna
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel, responded to this review

Thanks for posting about the great time you had at the Clarion Resort with your family! We want to let you and future guests know that we will be revamping the pet rooms during the winter. We hope you come back to visit us again, and experience an even better vacation than you had this year.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Lenny's Beach Bar and Grill
Lenny's Beach Bar and Grill
Cuisines: American, Bar
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The Clarion Resort Fontainebleau Hotel is the finest all non-smoking hotel in Ocean City, Maryland, featuring luxurious hotel rooms and a 40,000 square foot Conference Center. Located directly on the beach and overlooking the Atlantic Ocean, you'll get the best in Ocean City resorts with unmatched comfort and convenience. ... more   less 

Additional Information about Clarion Resort Fontainebleau Hotel

Address: 10100 Coastal Highway, Ocean City, MD 21842
Region: United States > Maryland > Ocean City
Price Range: $143 - $494 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Resort Fontainebleau Hotel 3*
Number of rooms: 250
Reservation Options:
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Also Known As:
Clarion Resort Fontainebleau
Clarion Ocean City
Ocean City Clarion
Hotel Style:
#2 Green Hotel in Ocean City
#3 Top resorts Hotel in Ocean City
#6 Business Hotel in Ocean City
#19 Romantic Hotel in Ocean City
#20 On the Beach Hotel in Ocean City
#23 Family Hotel in Ocean City
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Resort Fontainebleau Hotel staff and other travellers.
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Questions? Get answers from Clarion Resort Fontainebleau Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“it seems all rooms from 3rd floor and up are going to have an ocean view get an even # room to see sunsets better over the sound,”
 of 5 bubbles whalehead, 21 Feb 2017 | Read review
“there is no real oceanfront view and the balconys are tiny - not big enough for two people. They look out to the building next door”
 of 5 bubbles jerrif2016, 14 Jan 2017 | Read review
“the views of the ocean are magnificent. choose a room at the merigot beach condo property for direct ocean view and balcony.”
  • entry hallway of condo
  • kitchen
  • view from balcony into living room
  • Hubby standing at the door to the living room. door to bedroom also in shot
 of 5 bubbles Q8476OWchrisl, 31 Dec 2016 | Read review
“rooms on south side are sunny and can get very warm, in December we were able to sleep with balcony door open (fresh air)”
 of 5 bubbles Kwills2016, 10 Dec 2016 | Read review
“If you stay here check the room out completely”
 of 5 bubbles 072010vacationer, 14 Nov 2016 | Read review
5 of 5