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Quality Suites

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Quality Suites
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176 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Fredericksbirg, United States
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 October 2015

There's nothing wrong with this hotel for the price point. Don't expect luxury but expect pleasant accommodations. The hotel is quite obviously old but had a recently renovated feel. The rooms were clean, the bed comfortable and everything worked as expected. I was in a studio room - not a suite - which I expected and so wasn't surprised. There... More 

Helpful?
Thank Brian D
David M, General Manager at Quality Suites, responded to this review

Dear Brian D Thank You for being our guest and posting your review on Trip Advisor. While being an exterior corridor hotel, our configuration is very similar to a Garden Style apartment. To address any safety concerns, we do have on site security and a 24 hour Front Desk ready to serve you. . We pride ourselves on our Guest... More 

1 review
Reviewed 10 September 2015 via mobile

Room has been top notched clean every time I come back. Tboy has been nothing but amazing behind the front desk. Paula the bartender made my entire evening by being very open and friendly. Staying here has made this trip one to remember. Thank you to all the staff I will,100% stay here again. Thank you everyone for a good... More 

Helpful?
Thank Sean W
David M, General Manager at Quality Suites, responded to this review

Dear Sean Thank You for your posting your awesome review on Trip Advisor. T Boy and Paula are Great Folks and love what they do ! I will be certain to pass along your comments to them. I very pleased that you enjoyed your stay and we look forward to having the opportunity to serve you again soon ! David More 

Gettysburg, Pennsylvania
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 September 2015

Stayed in a suite while we visited the capitol. The room was SPOTLESS loved it so much the staff was friendly and helpful at check in and at our departure! If you are looking for a nice affordable hotel near the shady grove metro, you have found it!

Helpful?
Thank Shorty F
David M, General Manager at Quality Suites, responded to this review

Dear Shorty F Thank You for Posting your Review on Trip Advisor. On behalf of my entire team, we are pleased that you found your room Spotless and that our Staff was Friendly and Helpful. As you had pointed out, we are a short distance from the Shady Grove Metro stop, which provides ample parking, or you can save yourself... More 

Gaithersburg, Maryland
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 September 2015

I've stayed here nearly 10 times over the past year because I work in the area about one week per month. I pay out-of-pocket and am always looking for a deal. I generally get a room here for $89 per night using the "advanced purchase rate" or "best available rate" option booking directly from Choice Hotels and the Choice Hotels... More 

Helpful?
Thank Kelly B
David M, General Manager at Quality Suites, responded to this review

Dear Kelly B Thank You for sharing your thoughts on Trip Advisor, we appreciate all feedback. While we are constantly seeking to upgrade the property, many of our rooms have unique furnishings that can be different from room to room. Our goal is to ensure that all rooms are clean, comfortable and combined with their large size, offer a fantastic... More 

1 review
Reviewed 2 September 2015

I want to give a special thanks to Phillip Kirton, who went the extra mile to make a stay completely confortable. In addition, the staff was very helpful and alway had a smile to answer any question. Great customer service. Definitely, I recommend this facility 100%. My room was clean, breakfast good. En el futuro, siempre pensare en Quality Suits,... More 

Helpful?
Thank Ana Silvia G
David M, General Manager at Quality Suites, responded to this review

Dear Ana Thank You for your posting on Trip Advisor, and in particular your recognition of Phillip for his exceptional service. Its always great to hear compliments about our facility, but those regarding our service far outweigh the physical attributes of our property. I will be certain to pass on your comments to Phillip and the rest of our team.... More 

Dublin, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 August 2015

I stayed at Quality Suites in Rockville for 3 years while working on an IT consulting assignment in Rockville. Management and staff are very friendly and helpful. Monthly rate, which includes security, internet and utilities, is significantly less than an apartment lease. Also, management and the lease are much more tolerant of early termination than an apartment lease. Hourly shuttle... More 

Helpful?
1 Thank Loyd K
David M, General Manager at Quality Suites, responded to this review

Dear Loyd It was a pleasure having you stay with us for 3 years, you truly were part of the family. Observations from long term guests such as yourself are extremely helpful to us, as they give a true barometer of our performance over a span of time. We pride ourselves on consistency,value, and a more flexible alternative to traditional... More 

Silver Spring, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 August 2015

On behalf of the Resident Services Department of AHC Inc. and the residents of Charter House apartment community, I would like to thank and commend the entire Quality Suites staff for the amazing service that was extended to us during our recent pipe relining project and subsequent temporary relocation of Charter House residents. Each week we surveyed the residents to... More 

Helpful?
1 Thank Michelle E
David M, General Manager at Quality Suites, responded to this review

Dear Michelle It has been our pleasure hosting your group from the Charter House. Your residents, our guests were no trouble at all, and a pleasure to have visiting. As I mentioned from the outset, I wanted them to feel as though they were on vacation, rather than a re location, and I believe they took that message to hart.... More 

Austin, Texas
1 review
Reviewed 14 August 2015

My room was clean and quiet, breakfast was good not much but everything that will fill you up for the morning. Francisco the breakfast attendant was very nice and helpful always great you with a smile. The Night Auditor who checked me in was so concern about my stay and wanted to upgrade me to a suite, that was nice... More 

Helpful?
Thank Collin W
David M, General Manager at Quality Suites, responded to this review

Dear CollinW On behalf of my entire team at the Quality Suites Rockville, Thank you for your comments on Trip Advisor. I am pleased that you enjoyed your stay and found our staff "Super Friendly" ! I am especially pleased that you mentioned Francisco, our Breakfast attendant. He is a very hard worker and is always in good spirits and... More 

Royal Oak, Michigan
1 review
Reviewed 12 August 2015

I spent two nights in this hotel with friends from a local convention. The hotel provided a free shuttle to anywhere in the area, including many amazing local restaurants, shopping, and the red line metro stop, which takes you directly to DC. The room was amazing, and made me feel at home with flat screen TVs, full length mirrors, separated... More 

Helpful?
Thank D S
David M, General Manager at Quality Suites, responded to this review

Dear DS Thank You for positing your review on Trip Advisor. It gives me great pleasure to be responding to a second review that makes special mention of Phillip Kirton. one of our Lead Guest Service Agents. Philips passion for what he does is exemplary and his genuine care for our guest, as if they were family is the sign... More 

Hyde Park, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 August 2015

I wanted to stay close to DC, but I didn't want to sacrifice fine amenities and services. Fortunately, I found Quality Suites Rockville. I had an exceptional experience, particularly thanks to Phillip Kirton, who welcomed my party with enthusiasm and made certain that my friends and I had a perfectly wonderful time! Phil was so kind to us, and so... More 

Helpful?
1 Thank DanaJoy2009
David M, General Manager at Quality Suites, responded to this review

Dear DanaJoy Thank You for posting your Review on Trip Advisor, and especially your comments about our Front Desk team member Phillip ! Phillip is an awesome guy who truly loves what he does and genuinely cares about his guest ! I will be certain to recognize Phillip and congratulate him on the outstanding service he provided you and your... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Quality Suites

Address: 1380 Piccard Dr, Rockville, MD 20850 (Formerly Chase Suite Hotel Rockville)
Region: United States > Maryland > Rockville
Price Range: $105 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Suites 3*
Number of rooms: 219
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Also Known As:
Chase Suite Rockville
Hotel Style:
#5 Business Hotel in Rockville
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Questions & Answers

Questions? Get answers from Quality Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not A Clean Hotel”
 of 5 bubbles Z5013TXjamesm, 8 Feb 2016 | Read review
“chose a room in a different hotel”
 of 5 bubbles traveller1407, 11 Nov 2015 | Read review
“Ask not to stay in rooms near I-270. Ask for an updated room. Not all have been renovated.”
 of 5 bubbles KellyB289, 4 Sep 2015 | Read review
“Accessibility to hospital, landmarks, good restaurants. Room are quiet and clean.”
 of 5 bubbles 439anasilviag, 2 Sep 2015 | Read review
“Amazing deals and service; perfect for business and/or personal use!”
 of 5 bubbles michellee966, 18 Aug 2015 | Read review
5 of 5
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