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BEST WESTERN Plus Rockville Hotel & Suites

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839 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Plus Rockville Hotel & Suites
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Showing 814: English reviews
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 February 2015 via mobile

This hotel handles adversity well. They had a sprinkler system accidentally activated a few days before we got there. Didn't affect our block of rooms. As we are pulling into the driveway with the tour bus the hotel called me to inform me the elevators had gone out and it would be a couple of hours before being operational again.... More 

Helpful?
Thank Peter D
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Hi Peter!! Thank you for the feedback and information about the incident for our future guests. It is always our responsibility to assist our guests at all times and make them as comfortable as possible. I owe you so drop in any time, hope to catch up with you soon. A. More 

Galloway, United States
1 review
Reviewed 22 February 2015

no real complaints. heating was loud. floor is wall to wall carpet, would prefer wood (you can tell if wood is dirty/clean).the dresser drawers were a little difficult to open and close. pool is outside, thus available only during warm months. i don't typically eat breakfast but took a peek out of curiosity, noticed waffle maker, eggs, potatoes, sausage, drinks.... More 

Review collected in partnership with Best Western

Helpful?
Thank Mike M
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Excellent and solid feedback for our future guests; we aim to please - all we need is an open door of communication or feedback in order to understand and meet the guest's expectations and needs. We look forward to your next visit and bid you safe travels. More 

Millington, NJ, USA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 February 2015

Front desk staff very pleasant and helpful. Room very clean. Breakfast room well stocked and the staff friendly. Would definetely stay again. Next time we will return in Summer when the weather is not frigid so we can take advantage of the fitness room and the pool!!

Review collected in partnership with Best Western

Helpful?
1 Thank ayrgatehouse
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you and we look forward to your return visit to enjoy our other amenities! More 

Orange, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 February 2015

I have stayed at this hotel when added in night stays for at least 4 weeks in a year. In this time I have encountered noise every time. I stay for business and need my rest as I have to rise early to get to my place of employment and sleep is essential. This hotel is poorly made as when... More 

Review collected in partnership with Best Western

Helpful?
Thank Peter S
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for your review, I would like to say that we rarely have noise complaints especially from repeat and loyal guests who love our property. Most of the time, when a guests (including myself) has a difficult time with noise at a hotel - they don't continue to return and they find another property. Our apologies would not go... More 

Angola, NY, United States
1 review
Reviewed 20 February 2015

I stayed with my family: 4 people in a guest room. So the double bed was comfortable, but small for 2 large people. There was plenty of room to add a rollaway, which was nice. The breakfast was great, I just wish they opened up before 6:30. The metro is just a short drive away, so that is a plus.... More 

Review collected in partnership with Best Western

Helpful?
Thank Laura H
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for your kind and honest review, it goes a long way in re-affirming our efforts to go above and beyond with each and every guest. More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 February 2015 via mobile

Once again, nice, clean room and very friendly staff. It's refreshing to walk past someone and they smile and say hello. Even the maintenance guy said good morning to me on my way to breakfast. I'm here for two weeks and once again, good fresh breakfast and the coffee isn't bad either. I do enjoy the fresh orange juice in... More 

Helpful?
Thank Tim H
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you Tim, we appreciate your feedback and look forward to your next visit! More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 February 2015

I've been staying here for the past seven years (6-8 weeks each year!). I've almost always had good all around experiences. Over time, various areas have been remodeled (lobby, hallway carpets, elevators), but I can't remember the last time rooms have recieved a makeover. I think it's time. Looking forward to my next stay in a newly remodled room.

Helpful?
Thank Kineret D
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for your consistent and loyal patronage over the years. We are currently planning our room makeovers since it is indeed about time. So far guests have been satisfied without to much a do about our rooms - there are a number of them that have been updated to some degree. As it is though I cannot say exactly... More 

midlothian, United States
1 review
Reviewed 11 February 2015

Avery nice hotel with good rooms. Very convient to I 270 and I495 Very nice staff stayed 2 nights and was very satsifed with this property A good rate for a very expensive area only six miles from thestraford performing arts center and clost to many fine restaurants

Review collected in partnership with Best Western

Helpful?
Thank Mark S
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for choosing our hotel for your visit, we realize you have choices. We appreciate your taking the time to review our hotel and providing honest and objective feedback for travelers considering our hotel for their accommodations. Tell your friends and come back soon! More 

Greensburg, Pennsylvania
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 February 2015

We stayed here two nights for business. Our conference was at the Marriott 9 minutes away, which we were staying there originally but found this hotel $100 cheaper,breakfast included and free parking of which none of that was available at the Marriott... we've stayed in BW's before and this one said newly renovated. Yes, some things were! The shower was... More 

Helpful?
Thank RNJ527
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

We're terribly sorry about the state of your stay. We take pride in our standards that please 99% of our guests who find our hotel a wonderful place for their accommodations and are quite loyal under almost any circumstance. The Rockville Town Center is less than 8 minutes away and there is a plethora of restaurants for all tastes and... More 

Rahway, New Jersey
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 February 2015

my husband & I went to MD to visit with our daughter who lives in Gaithersburg. since there was no BW there we found this hotel & I have to say we were very pleased. Huge parking lot, speedy elevator, plenty of luggage carts, comfortable beds, SOFT bathroom towels(not the scratchy ones you can sometimes get), the breakfast food variety... More 

Review collected in partnership with Best Western

Helpful?
Thank Pat T
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your review, we are so happy to hear from guests that can appreciate and are loyal to the Best Western Brand. Come back to visit us soon! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Breakfast
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
When visiting the greater Washington DC area, stay at the BEST WESTERN PLUS Rockville Hotel & Suites. With 164 non-smoking guest rooms and suites, FREE parking, FREE breakfast and FREE Wi-Fi, you'll be hard pressed to find a better deal. Our prime location is convenient for work and play in Rockville Maryland and is just 12 miles north of the greater Washington DC area and directly off I-270 also known as Maryland's Technology Corridor. Our hotel is near historical sites, lovely parks, major corporations, government agencies and family attractions. Family, business, kid and pet friendly accommodations to suit your needs for a comfortable and relaxing stay... Traveling with an RV - no worries - bring it and park for the night or the weekend, there is plenty of space. ... more   less 

Additional Information about BEST WESTERN Plus Rockville Hotel & Suites

Address: 1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
Region: United States > Maryland > Rockville
Price Range: $122 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Plus Rockville Hotel & Suites 3*
Number of rooms: 164
Reservation Options:
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Also Known As:
Best Western Plus Rockville Hotel Rockville
Best Western Plus Rockville Hotel And Suites
Best Western Rockville Hotel
Rockville Best Western
Hotel Style:
#2 Green Hotel in Rockville
#6 Romantic Hotel in Rockville
#7 Business Hotel in Rockville
#7 Family Hotel in Rockville
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Plus Rockville Hotel & Suites staff and other travellers.
2 questions
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Questions? Get answers from BEST WESTERN Plus Rockville Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“convenient if you want to take the subway into Wash DC”
 of 5 bubbles Businesstraveller54, 18 Oct 2016 | Read review
“Just make the reservation!”
 of 5 bubbles RoyandSyl, 2 Oct 2016 | Read review
“Walls seem to be very thick. Could not hear any neighbors.”
 of 5 bubbles susanz338, 16 Aug 2016 | Read review
“Spacious rooms, great breakfast, quiet”
 of 5 bubbles trippf854, 22 Jul 2016 | Read review
“if you have a family with teenagers, spend a little more to get a suite. There is much more room.”
 of 5 bubbles nicolesJ9217DV, 14 Jun 2016 | Read review
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