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Red Roof PLUS+ Washington DC-Rockville

Expedia.comUS$87*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$87*
US$87*
US$87*
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Red Roof PLUS+ Washington DC-Rockville
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247 Reviews from our TripAdvisor Community

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Showing 243: English reviews
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Kuala Lumpur, Malaysia
Reviewed 1 week ago

1. Two policemen loitering on the second floor of the premise - big red flag. 2. Cleaners decided they didn't want to clean the room or even make the bed - instead just chucked fresh towels and left. 3. Internet stopped working for a day, called front desk but they took no action. 4. Key cards wouldn't work each day...

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Helpful?
Thank xaoisora
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Hello, It's disappointing for us to hear of any issue where a guest is disappointed with their stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. We apologize for any inconvenience experienced during your stay at our location. I will assure you that this is not a typical experience and...

Reviewed 1 week ago via mobile

Clean rooms, excellent service by desk clerk Kellie! Request for ground level was honored, expeditiously got it cleaned so we could check in. Great price for accommodations. Easy access to beltway, nearby shopping.

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Helpful?
Thank Arlette w
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Dear Ms., Thank you for providing feedback regarding your recent stay. We're very pleased to know that you enjoyed your stay. We want to provide a clean, well maintained hotel that provides great service. I have already shared your comments with Kellie which is always good for a big smile. We really appreciate you taking the time to share your...

Reviewed 2 weeks ago

We arrived several hours early and were pleasantly surprised to be able to check in early. Kelli at the front was awesome! Our room was clean and everything worked perfectly. After spending the day in DC, we were exhausted. The grounds were quiet. We never heard any goings on outside or from adjacent rooms. We couldn't have asked for better...

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Helpful?
Thank MrsBrown78
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Dear Mrs Brown, Thank you for providing feedback regarding your recent stay. We're very pleased to know that you enjoyed your stay. We want to provide a clean, well maintained hotel that provides great service. I will be happy to pass your comments along to Kellie which I'm sure she will happy to hear. Again, we appreciate you taking the...

Westport, Connecticut
Reviewed 3 weeks ago

I've been staying at the Red Roof Motel in Rockville, MD for almost 15 years, usually going there twice a year for 3 to 4 nights. While originally somewhat seedy and so-so in terms of the accommodations, the improvements over the years have been excellent. There are comfortable beds, a great work space for my computer and printer, free wifi...

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Helpful?
Thank Burton G
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Good morning Burton, I appreciate your comments regarding your recent stay with us in Rockville. We always enjoy hearing about the positive experiences our guests have at our hotel. I will make sure to share your comments with the rest of our team, especially Kellie. Positive guest feedback, like yours, is always an encouragement to all of our staff as...

Reviewed 4 weeks ago via mobile

I booked here last minute for my besties bday in DC and I know they allow dogs at no additional cost. The bed sheets made me itch the lighting was terrible. Also the people around were scary. I wouldn't get things from my car after dark alone or walk my dog without my fiancé as there were men that looked...

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Helpful?
Thank Vshan
William D, Front Office Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Good afternoon, It's disappointing for us as well to hear of any issue where a guest is disappointed with their stay. I apologize for your experience. I will assure you this is not a typical experience and I apologize again that this affected your opinion of our hotel. Thanks for staying with us and providing us with your feedback. Regards,...

Reviewed 4 weeks ago via mobile

Highly recommended for dog owners. Great service, convenient location: restaurants, shopping at RIO Mall, Shady Grove Metro, public transport, as well as King Farm park. Would gladly stay again. Thank you!

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Helpful?
Thank Marcus H
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Marcus, Thank you staying with us and sharing your experience. We appreciate your comments about your recent stay. I did share your comments with Kellie and that brought a huge smile to her face. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of...

Reviewed 4 weeks ago

I showed up a bit early and my room wasn't ready yet. Kellie was so nice and recommended a restaurant nearby to check out while I waited. I came back later and we chatted about tea and she was so friendly when she checked me in. The room was immaculate and smelled fresh. The cherry trees in the courtyard were...

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Helpful?
Thank Mondrian S
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Hi Mondrian, I appreciate your comments regarding your recent stay with us in Rockville. We always enjoy hearing about the positive experiences our guests have at our hotel. I will make sure to share your comments with the rest of our team. I wish you could have seen the smile on Kellie's face when I shared your comments with her....

Reviewed 21 April 2017 via mobile

This place is so nice. Very clean room. Front desk personal is very helpful is got plenty parking I will continue staying there for all my business purposes it is close to metro station and really gast access to main highway I270

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Helpful?
Thank Jose M
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Hello Jose, Thank you for staying with us and sharing your experience. You are a valued guest and it is our pleasure to provide you with a clean comfortable room. I will make sure to pass along your kind words to our staff. We do hope to see you again when your travels return you to Rockville. Best regards, Bill...

Silver Spring, Maryland
Reviewed 20 April 2017

I thought this was an inexpensive, high quality establishment because of the location, I was so wrong. The room was exactly what the price of the stay, cheap and inexpensive. First, my T.V. remote didnt work and after finally getting thru to the front desk, someone came and fixed it. That alone was an hour. Second, the noise level of...

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Helpful?
Thank wad919
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Good afternoon Wad919, It's disappointing for us as well to hear of any issue where a guest is disappointed with their stay. I do apologize for your experience. I would like to let you know that we have contracted outside security service to help eliminate any problems. I will assure you that this is not a typical experience and I...

Grand Rapids
Reviewed 9 April 2017 via mobile

Staff very nice. Access to rail, not too bad. Had to drive and park. Shady people staying(living?) @Red Roof. Say a guy on ground in parking lot, another guy standing next to him--telling him to 'get up.' Pick-up truck running in parking lot constantly. Let front desk know, I'm person--said they had been 'trying to catch that guy.' Lots of...

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Helpful?
Thank danettesherman
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Good morning, Thank you for taking the time to complete our survey, I appreciate your comments regarding your recent stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. We do apologize for any inconvenience you experienced from other guests during your stay. We appreciate your concerns and we encourage all...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof PLUS+ Washington DC-Rockville

Address: 16001 Shady Grove Rd, Rockville, MD 20850-4010
Region: United States > Maryland > Montgomery County > Rockville
Price Range: $117 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Washington DC-Rockville 2.5*
Number of rooms: 188
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Also Known As:
Red Roof Hotel Rockville
Red Roof Inn Rockville
Rockville Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof PLUS+ Washington DC-Rockville staff and other travellers.
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Questions? Get answers from Red Roof PLUS+ Washington DC-Rockville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the first floor in the rear for access and quiet”
83burtong, 2 May 2017 | Read review
“Super easy drive to the capitol. Lots of parking and food nearby.”
  • view from balcony near room 230
, 24 Apr 2017 | Read review
“Rooms on the front side”
knwill510, 3 Dec 2016 | Read review
“Request a room closer to the office. If near the office, the front desk staff can actually witness what is going on.”
Olynn99, 27 Oct 2016 | Read review
“Ask for Premium Rooms”
870assemm, 22 Aug 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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