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Red Roof PLUS+ Washington DC-Rockville

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Red Roof PLUS+ Washington DC-Rockville
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241 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof PLUS+ Washington DC-Rockville
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Showing 237: English reviews
Reviewed 19 July 2014

For the prices I paid this was not a great choice. The room was very small, especially the bathroom. The Free WIFI didn't work, bad connection. Everything was very basic and average. AC was very loud. The only good thing is its location, very close to shopping and restaurants.

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Helpful?
1Thank Lucy L
Claudia L, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you for your comments regarding your recent stay with us. We are currently in the process of upgrading our internet services and plan to have the project completed by the end of this week. If you return to the Rockville area we hope to see you again. Please let us know if there is anything we can do to...

Washington County, VA
Reviewed 15 July 2014

I've been staying here for years and it is still a good place to stay. Rates are very reasonable, amenities such as cable TV stations and internet access are fine. A recent renovation of the rooms resulted in a more pleasant room environment. Kellie has been at the front desk during the day for a few years now and always...

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Helpful?
1Thank Ron E
Claudia L, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

It's always nice to hear from a guest that has had frequent experiences with us. We're happy to hear that our recent room renovations have had a positive impact as we continuously strive to improve our guest's experience with us. We hope to see you in the near future and please let us know if there is any way we...

rogers222
Reviewed 30 June 2014

Plus - front desk staff is very friendly and helpful. They go out of their way to help out clients.. Room is acceptable if you get a discounted price. Rooms can be had for under $100. Minus - everything else. Location is poor, it's got a Rockville MD address, but is quite far (15 min drive) from the town center,...

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Helpful?
3Thank Rogers222
Claudia L, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you for your valuable input. We have passed on your comments to our front desk staff, housekeeping and management staff. Each incident, both good and bad, has been addressed with the individuals you mentioned. We are currently in the process of having our internet services upgrade and expect that to be completed by the end of the week. Thank...

Rockville, Maryland
Reviewed 18 June 2014

I've been staying at this property on and off for many months. I stay in Hotels very, very often and I wish they were all the same high quality as this property. Lots of TV channels when I'm not busy working. Internet is definitely better than the average and I can use it effectively for my business and streaming needs....

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Helpful?
2Thank jay s
Claudia L, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you for your continued patronage, we truly appreciate it. We hope you will continue to give us continued feedback, as we value your input Thanks again.

Tallahassee, Florida
Reviewed 6 June 2014

We traveled to DC for a conference and we were on a budget so we had to pick a cheap hotel. This was the cheapest hotel we could get with a reasonable quality. But obviously there were plenty of problems. 1- We stayed there for 5 nights and our room got cleaned only twice. I even called the front desk...

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Helpful?
1Thank pfaizian
Shirley J, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Dear Guest, I am very sorry to hear that your stay did not meet your expectations. Customer Service is what we do, but it sounds as if we have lots of room for improvement. Thank you for your comments, they help us to improve the service we provide. Shirley Jordan General Manager

Long Neck, Delaware
Reviewed 30 May 2014

Traveled to Rockville area from out of state because our young adult son was admitted to nearby hospital. Registered at office for one night's stay, not knowing how long son would be hospitalized. Gentleman who handled initial check-in was very efficient and helpful (sorry we did not get his name). For the next 4 days we went to the office...

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Helpful?
2Thank Bee M
Claudia L, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you for your review. We strive to make every guest stay an enjoyable stay. I will be sure to let Kellie and the other staff members know how much you appreciate them and post your nice comments for them to read. Thank you and we look forward to seeing you soon. Best Regards, Claudia Lazo General Manager Red Roof...

Gettysburg, Pennsylvania
Reviewed 24 May 2014

This hotel has for the last 4 months provided excellent service, clean rooms and a friendly and helpful staff. They are to be congratulated for the very positive image they present for the hotel. Kellie - who see's me every morning I am in the office is quite attentive, watches the details and deals with myriad people at the same...

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Helpful?
1Thank jmcjr69
Claudia L, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you for taking the time to review our hotel. I'm very happy to hear how we were able to provide you with a clean and comfortable room. Thank you for choosing our Red Roof Inn and look forward to your next visit in Rockville! Best Regards, Claudia Lazo General Manager Red Roof Inn Rockville i0263@redroof.com 301-987-0965

Bethesda, Maryland
Reviewed 14 May 2014

I stayed in unit #175 in May 2014. At check-in the staff was perfectly polite. They aren't 5-star $500/night professionals, but absolutely fine nonetheless. The unit was very clean (hardwood floors) and quiet. No loud noises at night. The A/C worked great, if a little loud (but I actually liked that as white noise). The linens were fresh and clean....

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Helpful?
Thank AlexInBethesda
Claudia L, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you for taking the time to review our hotel. I'm very happy to hear how we were able to provide you with a clean and comfortable room. Thank you for choosing our Red Roof Plus and look forward to your next visit in Rockville area! Best Regards, Claudia Lazo General Manager Red Roof Plus Rockville i0263@redroof.com 301-987-0965

Reviewed 26 March 2014

The Management of the hotel David Contijo was very pleasant and helpful for my stay with them.I'm a frequent guest it's convenient for traveling to and from work. Although the rooms were chilly on and off with the heat on I think it's due to the weather.I have to say that I will continue coming here as a guest.

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Helpful?
Thank happilyme882
Claudia L, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you for the review. I am glad you enjoyed your stay. It is always our intentions to provide a clean and safe environment. I will be sure to let David know how much you appreciate his service. Best Regards, Claudia Lazo General Manager Red Roof Inn Rockville i0263@redroof.com 301-987-0965

Marseilles, Illinois
Reviewed 20 March 2014

I stayed for 2 days for minor surgery, Kellie at the front desk was extremely friendly and helpful during my stay. The room was clean and quiet and all the staff I encountered was professional and helpful. I will stay there again if I ever go back to the area.

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1Thank M T
Claudia L, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you very much for your review. We strive to make every guest stay an enjoyable stay. I will be sure to let Kellie and the other staff members know how much you appreciate them and post your nice comments for them to read. Thank you and we look forward to seeing you on your next visit.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof PLUS+ Washington DC-Rockville

Address: 16001 Shady Grove Road, Rockville, MD 20850
Region: United States > Maryland > Rockville
Price Range: $104 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Washington DC-Rockville 2.5*
Number of rooms: 188
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Also Known As:
Red Roof Hotel Rockville
Red Roof Inn Rockville
Rockville Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Rockville
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof PLUS+ Washington DC-Rockville staff and other travellers.
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Questions? Get answers from Red Roof PLUS+ Washington DC-Rockville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Super easy drive to the capitol. Lots of parking and food nearby.”
  • view from balcony near room 230
, 24 Apr 2017 | Read review
“Rooms on the front side”
knwill510, 3 Dec 2016 | Read review
“Request a room closer to the office. If near the office, the front desk staff can actually witness what is going on.”
Olynn99, 27 Oct 2016 | Read review
“Ask for Premium Rooms”
870assemm, 22 Aug 2016 | Read review
“The place is overall very quiet, surrounded by trees. As a medical tourist, I was given a ground floor room with handicap parking.”
skiffb2016, 18 Jul 2016 | Read review
5 of 5