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Sheraton Silver Spring Hotel

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Traveller (28)
Room & Suite (46)
Dining (12)
Overview
  • Excellent64%
  • Very good19%
  • Average9%
  • Poor7%
  • Terrible1%
Travellers talk about
“junior suite”(2 reviews)
“club lounge”(2 reviews)
“rite aid”(3 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Outdoor pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
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Rooms
Sep. 2Sep. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (156)
Filter reviews
154 results
Traveller rating
97
29
14
11
3
Traveller type
Time of year
LanguageEnglish
97
29
14
11
3
Show reviews that mention
All reviewsjunior suiteclub loungerite aidfront desk staff was helpfulbreakfast buffetthe hotel stafffamily reunioncomfortable bedscomfortable staythree nightschecking indc areanight stayfree shuttleexcellent stayhome away from homelocation is great
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1 - 5 of 154 reviews
Reviewed 3 days ago via mobile

This wasn’t our choice of hotel as we had been relocated from another hotel due to a burst pipe, however we were very happy with our stay. The room was well presented and clean. It had enough room for our family of 4. The only...More

Thank Tahnee B
Reviewed 4 days ago via mobile

Internet completely down for my room the entire stay. I told the front desk and they had me call and overseas IT support center who wasted half hour of my time until I gave up. Unacceptable, especially for I supposedly business-oriented hotel. Room itself was...More

Thank gil123
Response from Alrucia H, Manager at Sheraton Silver Spring HotelResponded 4 days ago

Dear gil123, Thank you for providing feedback on your recent stay at our property. We sincerely apologize for the inconveniences you encountered with the internet and that we were unable to rectify the issue during your visit. We are also sorry to learn that your...More

Reviewed 1 week ago

I look for two things in the hotel. A clean, quiet room and good, dependable wifi. Room was clean and wifi was good, but air-conditioning/AC was incredible noisy. It looks like a nicely renovated hotel, except they forgot to change the AC and what's there...More

Thank Michael M
Response from Alrucia H, Manager at Sheraton Silver Spring HotelResponded 4 days ago

Dear Michael M, Thank you for choosing to stay at the Sheraton Silver Spring and for taking the time to provide honest feedback on your experience. We strive to provide the highest level of hospitality and sincerely apologize for falling short of these expectations. We...More

Reviewed 1 week ago via mobile

We stayed for a week. It was clean and comfortable. Great location. Restaurant was good but nothing special. Shuttle service was helpful except for a driver they called “papa”. He was rude. Wouldn’t speak to us all three times he drove us. He never helped...More

Thank Kim J
Response from Alrucia H, Manager at Sheraton Silver Spring HotelResponded 1 week ago

Dear Kim J, Thank you for choosing to stay with us while you visited Silver Spring. We appreciate you taking the time out to share your valuable feedback with us and for highlighting certain key areas of our hotel. It is very disappointing to know...More

Reviewed 2 weeks ago via mobile

My family stayed at this property for a local swim meet. We booked a “Junior Suite” which we learned upon arrival was virtually the same as a Standard King room but included a pull out couch. Definitely not worth the premium paid. If you need...More

Thank MotherofallMothers
Response from Alrucia H, Manager at Sheraton Silver Spring HotelResponded 1 week ago

Dear MotherofallMothers, Thank you for sharing your valuable feedback with us. It is very disappointing to learn that we have failed to exceed your expectation and to live up to our high standards. We would like to sincerely apologize for the inconveniences that you have...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting Rooms
Wheelchair Access
Dry Cleaning
Shuttle Bus Service
Room Service
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$106 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$106 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Photos
Traveller (28)
Room & Suite (46)
Dining (12)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
Kim J
February 28, 2018|
AnswerShow all 4 answers
Response from sjtam | Reviewed this property |
Yes, it’s definitely safe.
1
Vote
724lori
September 17, 2017|
AnswerShow all 2 answers
Response from Mljgolf | Reviewed this property |
I don’t recall but I am staying there next week. I will add another review.
0
Votes
Room Tips
"We checked out a few rooms and the AC was bad in all of them. Management said the same thing (but they put it..."
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"The 7th Floor has excellent views, check out Rooms 720 or 718!!!!!"
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"Stay on the 16th floor"
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"I would request a room on a lower floor, as it is hard to get an elevator; that way, you can use the stairs..."
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