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Hilton Garden Inn Solomons

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Hilton Garden Inn Solomons
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403 Reviews from our TripAdvisor Community

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Showing 402: English reviews
Crystal Lake, Illinois
Reviewed yesterday NEW

No power in entire hotel at check in. Emergency exit lighting and hallway lighting was not functional which was likely a building code violation. I found a used tampon on the floor in my bathroom under the shower curtain so obviously nobody moved that curtain to clean the tub/shower...I wonder if they cleaned it at all. They failed to leave...

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Helpful?
Thank Jerry K
Richmond, United States
Reviewed 6 days ago NEW

Stayed 6 miles from California, MD at the Hilton Garden Inn in Solomons, MD. Beautiful hotel! Staff was friendly and helpful. Hotel room and common areas were very clean and well kept. Would definitely stay here again!

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Helpful?
Thank Doris R
Montgomery
Reviewed 1 week ago via mobile

What a great place nice clean comfy room great staff was here with an oversize load manager allowed my Driver to park in lot overnight since we didn't get finished till 1:30 in the morning I was allowed a late checkout will stay here again

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Helpful?
Thank Lisa W
Management response:

Lisa, Great to hear we made your stay a great one , that is aleays our goal. Have a great week and a fun Holiday season! Brad Brown A.G.M. / F & B Director Hilton Garden Inn 13100 Dowell Rd | PO Box 160 Dowell, Maryland 20629 Phone - 410-231-5077 Fax - 410 -326-0366

Reviewed 1 week ago via mobile

My stay here was great. The bed was sooo comfortable, they have a full length mirror, great hair dryer, great water pressure. I did not eat at their restaurant so I can't review that. There is a restaurant brewery within walking distance that was excellent.

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Helpful?
Thank Traci C
Management response:

Thanks for the kind words Traci, Swing back and see us soon, we love our Guests! Please feel free to reach out to me if I can ever be of any assistance here at our property. Cheers! Brad Brown A.G.M. / F & B Director Hilton Garden Inn 13100 Dowell Rd | PO Box 160 Dowell, Maryland 20629 Phone -...

Philadelphia, Pennsylvania
Reviewed 1 week ago

The staff was friendly and accommodating. Breakfast was delicious. We didn't eat lunch/dinner or have drinks. The indoor pool was closed for repairs but we wouldn't have had time to swim anyway. I'd stay there again.

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Helpful?
Thank Y7655DOsarahr
Management response:

Thanks so much for the review, we appreciate all feedback as it makes our property and team stronger. Thanks, also, for the kind words and please feel free to reach out to me or any of our staff if we can ever assist you with your travels down our way. Brad Brown A.G.M. / F & B Director Hilton Garden...

Baltimore, Maryland
Reviewed 2 weeks ago

Excellent accommodations, easily accessible, great staff, great bar in the evening and breakfast in the morning. I would recommend this hotel to anyone that is visiting the Solomon's Island, MD vicinity.

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Helpful?
Thank Sean D
Smkel159, General Manager at Hilton Garden Inn Solomons, responded to this review

Hello Sean D, Thanks so much for such an awesome survey about our hotel and employees!! You are the kind of guest that makes us love our jobs and want to continue to be better. Your positive comments will definitely be shared with our team during our morning huddle and we can't wait to serve you as our guest again...

Wallingford, CT
Reviewed 3 weeks ago

I occasionally visit the Solomon Island area on business and this hotel is always my first choice. Over many years of visiting here, I've never had a problem with a dirty room - always clean and fresh. The staff are personably and professional and the breakfasts are made to order!

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Helpful?
Thank Tony_Ginny
Management response:

Thanks for your feedback Tony, we work hard to take care of all of our Guests. Brad Brown A.G.M. / F & B Director Hilton Garden Inn 13100 Dowell Rd | PO Box 160 Dowell, Maryland 20629 Phone - 410-231-5077 Fax - 410 -326-0366

Lusby, Maryland
Reviewed 3 weeks ago

After my arrival at the hotel had asked if I can extend my stay at the hotel and have a bigger room after 2 days I had the confirmation that my request to extend is ok. When the day to move to another room arrived instead the room is had to move out. No extended reservation was done

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Helpful?
Thank Simon V
Management response:

Simon, I sincerely apologize for our miscommunication and lack of follow through on your reservation. Please feel free to reach out to me if I can ever be of any assistance in the future . Brad Brown A.G.M. / F & B Director Hilton Garden Inn 13100 Dowell Rd | PO Box 160 Dowell, Maryland 20629 Phone - 410-231-5077 Fax...

Reviewed 4 weeks ago via mobile

Staff and room was ok, but had a few issues with amenities. 1. Had only decaf coffee the first morning 2. Iron didn't work 3. Had only conditioner and no shampoo 2nd day 4. The shower head was out of control...water everywhere. Maybe I just got the wrong room, but likely won't be giving them a second chance.

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Helpful?
Thank Jacob N
Smkel159, General Manager at Hilton Garden Inn Solomons, responded to this review

Hello Jacob N, Thanks so much for taking the time to fill out a survey about our hotel. I do apologize for the issues you experienced while staying with us. I do appreciate you informing us of these issue so we can continue to get better. If you wouldn't mind, please call or email what your room number was so...

Spotsylvania, Virginia
Reviewed 5 November 2016

The Hilton Garden Inn was close by, convenient and very comfortable. I stayed for two weeks and found everything to be well run, clean and the staff was very pleasant. Within a couple of miles there are plenty of choices for food though the Ruddy Duck was right across the parking lot and I found it to be a nice...

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Helpful?
Thank John R
Smkel159, General Manager at Hilton Garden Inn Solomons, responded to this review

Hello John R, Thanks so much for a great review!! 2 weeks is a long time and I'm very happy that you had a great stay with us. We hope to see you again if you are traveling this way. Thanks again and have a great rest of the week!! Sincerely, Stephen Kelly General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hilton Garden Inn Solomons

Address: 13100 Dowell Road, Dowell, Solomons, MD 20688
Region: United States > Maryland > Calvert County > Solomons
Price Range: $135 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Solomons 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hilton Garden Inn Solomons Hotel Solomons
Solomons Hilton Garden Inn
Hilton Solomons
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Solomons staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Solomons staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our second floor room was away from the elevators and quiet.”
 of 5 bubbles 724M, 20 Jul 2016 | Read review
“We had Room 314, which was just outside the overhang over the pool. I think it gave us a little more of a pool view. Also very quiet.”
 of 5 bubbles Lorinfur, 11 Jul 2016 | Read review
“stay somewhere else”
 of 5 bubbles TravelerJ675, 4 Jul 2016 | Read review
“Back of hotel had nicer views”
 of 5 bubbles 300triciac, 27 Jun 2016 | Read review
“Ask for what you want when you make your reservation.”
 of 5 bubbles anniemax, 10 Jun 2016 | Read review
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