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Hampton Inn Waldorf

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Hampton Inn Waldorf
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363 Reviews from our TripAdvisor Community

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Showing 359: English reviews
Aruba
Reviewed 14 November 2016

I didn't stayed here this time however I had a problem with my reservation and upon my arrival at the check in I was asking lisa if they had any room available and I was explaining to her that my reservation was canceled at Super 8 waldorf on crain highway and is was after midnight and I was about to...

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Helpful?
Thank Sk297
22Bonnie, Director of Sales at Hampton Inn Waldorf, responded to this review

Dear Sk297, Thank you for taking the time to let us know about Lisa and her great customer service skills! She has a customer service mentality everywhere she goes. Whether she is working or not, her caring spirit shines through to everyone she meets. We would have loved for you to stay with us, and I invite you to visit...

Reviewed 11 November 2016 via mobile

An extremely delayed flight arrival threw our trip into a tailspin and at 2:30am we found ourselves desperately in need of a room. With my mother and two children in tow, we arrived exhausted and eager to crash! We were immediately greeted by Lisa(?). She quickly got us checked in and even helped get us to our room, as my...

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Helpful?
Thank Robynne G
22Bonnie, Director of Sales at Hampton Inn Waldorf, responded to this review

Dear Robynne G, Thank you for the praise! I am happy to hear that our team was able to turn a bad start into a happy ending. Kelly and Lisa are very much our above and beyonders, meaning they are always ready to lend a helping hand. They understand, as all our staff does, that those things that seem small...

Hilton Head
Reviewed 7 November 2016

I stay here at least twice a year as I come to Cheltenham for business. The location is top notch and represents the Hilton hotels well. Check-in is always easy and the service great. Wish breakfast could be served earlier as the commute to DC or Cheltenham takes awhile in traffic.

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Helpful?
Thank Randall D
22Bonnie, Director of Sales at Hampton Inn Waldorf, responded to this review

Dear Randall D, Thank you for the praise! We appreciate your loyalty to our hotel and our Hilton family. We do have a wonderful, full breakfast and if you don't have time to sit down with us, please ask the front desk for a Breakfast On The Go Baggie. They're pretty good too! Our service leaves nothing to be desired...

Montross, Virginia
Reviewed 5 November 2016

We wanted an easy-off the highway for a hotel on our way home. We called and checked the information against the website--specifically as to whether or not there was a restaurant. The desk said that there was a restrauant immediately in front of the hotel. So we asked if we needed to go to the website to book and the...

Review collected in partnership with Hampton
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Helpful?
Thank DeeDee1979_11
22Bonnie, Director of Sales at Hampton Inn Waldorf, responded to this review

Hi there DeeDee1979_11! I am thrilled to hear that your time with us was so relaxing and enjoyable! My team and I are always ready to greet our guests with warm smiles (and cookies). Our road weary travelers love the convenience of not one, but two great restaurants within walking distance. We also provide the best breakfast in town! Why...

FWB, United States
Reviewed 2 November 2016

The staff at the Hampton was so Professional, Accommodating, Caring and Smiles all day. I walk out the hotel each day of my stay with a smile because of their hospitality. The location was very convenient to stores, shopping, and restaurants. Nice and quiet and very relaxing.

Review collected in partnership with Hampton
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Helpful?
Thank Yvonette M
Joseph F, General Manager at Hampton Inn Waldorf, responded to this review

Dear Yvonette, Thank you for offering your feedback. I agree we are in a great location and have a very service oriented staff. We are very happy that you enjoyed your stay with us and look forward to your return in the future. Sincerely, Joseph Ferrara General Manager

Raleigh, North Carolina, United States
Reviewed 1 November 2016

My stay at Hilton's Hampton Inn in Waldorf, MD (Crain Hwy) was below expectations. It started with check-in and the need to produce a driver's license and credit card (for extras). All my information had to be typed into a computer even though I used my HH Honors membership to book room, plus I pre-paid.. I was assigned a room...

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Helpful?
Thank Ron S
Joseph F, General Manager at Hampton Inn Waldorf, responded to this review

Dear Ron S, Thank you for offering your feedback regarding your recent stay with us. We are very sorry for the concerns you had with the hotel calling your home phone number but unless given specific instructions not to contact the number given on the reservation, we would do so in an attempt to reach you. We would first contact...

Reviewed 28 October 2016 via mobile

I was in the area for a business trip. This was a very nice and clean hotel. The breakfast was one of the best out of all the Hampton inns I have stayed at . Kelly kept the the breakfast area clean and well stocked! My only complaint would be they ran out of cookies the night before lol I...

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Helpful?
Thank Patrick G
Joseph F, General Manager at Hampton Inn Waldorf, responded to this review

Dear Mr. Patrick G, Thanks for the review! We are happy to see you enjoyed your stay with us. It is always a pleasure serving our guests and when given positive feedback it is even more of a pleasure letting my staff know that they did a great job. We truly appreciate the positive feedback and hope to see you...

Murfreesboro, Tennessee
Reviewed 27 October 2016

We were welcomed as family and everything was "5 Star". The hotel met or exceeded all expectations-from seasoned travelers with more than a million miles flown; hundreds of hotels over the past 10 years. There was nothing to disappoint us during our 2 daystar.

Review collected in partnership with Hampton
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Helpful?
Thank MarvinTN
Joseph F, General Manager at Hampton Inn Waldorf, responded to this review

Dear Valued Guests, Thank you for the great feedback. We are happy you enjoyed your stay and appreciate you taking the time out of your busy day to offer us accolades. If in the future you return to the area we hope to be your home away from home. Best wishes and Happy Holidays! Sincerely, Joseph Ferrara General Manager

Tucson, Arizona
Reviewed 25 October 2016

The rooms were not very clean and there were lots of little roaches and spiders. The front desk did attempt to make my stay better by moving me to another room. The new room also had insects, therefore, it made it tough to stay the remaining days.

Review collected in partnership with Hampton
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1Thank Vanessa S
Joseph F, General Manager at Hampton Inn Waldorf, responded to this review

Dear Valued Guest, Thank you for the review. We are sorry that we were unable to meet your satisfaction and would like to follow up on your concerns. This was particularly concerning to me as you stated our hotel has roaches and mentioned insects several times. TO ALL OF OUR REVIEWERS... I ASSURE YOU WE DO NOT HAVE A ROACH...

Suffolk, VA, United States
Reviewed 25 October 2016

2nd stay at this property just as good as the 1st a few years ago. The staff is top notch: professional, friendly, and personable. The guest rooms are clean but could use a refresh soon. Would recommend to others.

Review collected in partnership with Hampton
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Helpful?
Thank Patricia B
22Bonnie, Director of Sales at Hampton Inn Waldorf, responded to this review

Dear Patricia B, Thank you for the recommendation! I will pass on your praise to my fabulous team members. Our goal is to always provide the best in customer service, you would find it very hard to find a place in Waldorf that does it better than us. That's because we really like doing it! I sincerely hope that you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Hampton Inn Waldorf

Address: 3750 Crain Highway, Waldorf, MD 20603
Region: United States > Maryland > Waldorf
Price Range: $120 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Waldorf 2.5*
Number of rooms: 100
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Also Known As:
Hampton Inn Waldorf Hotel Waldorf
Waldorf Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Waldorf staff and other travellers.
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Questions? Get answers from Hampton Inn Waldorf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the craziness of the shopping centers across the highway.”
 of 5 bubbles jtkuikslvr, 4 Jan 2017 | Read review
“Anywhere that Joell is housekeeper. She is delightful and fun. Always smiling.”
 of 5 bubbles lukenlulu, 29 Dec 2016 | Read review
“Demand a non-smoking room from the get-go.”
 of 5 bubbles 2RonS2, 1 Nov 2016 | Read review
“I used the e-check in and could choose our exact room!”
 of 5 bubbles jwpherson, 14 Sep 2016 | Read review
“Digital check in through the Hilton Honors app. Pick your room from floor plan and you e will get a notification when you can check in.”
 of 5 bubbles Coolmike550, 31 Aug 2016 | Read review
5 of 5