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Every staff member I encountered was friendly and helpful. Unfortunately, there is no amount of customer service that can make up for the outdated facilities. It needs a major renovation before they should be accepting reservations or conference bookings.More
Thank Matthew W
Response from IHGService, Guest Relations Manager at The Boxboro RegencyResponded 24 April 2017
Dear Matthew W,
Thank you for your review and for staying at the hotel. I appreciate the kind remarks regarding the hospitality of our staff.
Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible...More
Staff was excellent. Food was great. Bartenders were really nice and made a great tequila Mary. Not really anything around but great for a one day conference. Rooms needs updating, but it was clean and that's all that's important
I was here for meetings and it's getting run down...nothing has been replaced in years. It's not dirty but there are newer options a few minutes drive.
No longer affiliated with Holiday Inn since December. Won't stay again.
I see on the website that this hotel was last renovated in 2005 so it's overdue. While the hotel rooms and restaurant are not actually dirty, they are worn and shabby.
When I walked down the hall to my room, I was almost overpowered by...More
I am normally wary of "no name" hotels (no national chain affiliation). Apparently, the group I was with booked this facility when it was still a Holiday Inn. I attended a one-day conference here. Due to the early start time, I stayed on site the...More
Thank Pamela L
Response from IHGService, Guest Relations Manager at The Boxboro RegencyResponded 17 February 2017
Hello Pamela L,
Thank you for choosing the Holiday Inn Boxborough (I-495 Ex 28), MA and posting a review and rating your stay.
I would like to apologize if your stay was less than satisfactory and that your expectations were not met as a result...More
US$98 - US$141 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Boxborough (i-495 Exit 28) Hotel Boxborough ,
3 months stayed at Holiday Inn Boxborough for my business trip. I do not recommend even for a night or a long stay. There are more hotels in Marlborough, MA, they also have very clean, nice indoor pool for guest. My... More
3 months stayed at Holiday Inn Boxborough for my business trip. I do not recommend even for a night or a long stay. There are more hotels in Marlborough, MA, they also have very clean, nice indoor pool for guest. My recommendation is The Courtyard Marriott hotel in Marlborough at 75 Felton Street, Marlborough, MA 01752, because I recently stayed there for 3 wks of my business trip. Marriott Hotel have a clean standard indoor pool too. I am very sure you and your family will enjoy for a stay.