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Holiday Inn Express Boston South - Brockton

Expedia.comUS$131*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Holiday Inn Express Boston South - Brockton
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154 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Boston South - Brockton
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Showing 142: English reviews
Illinois
Reviewed 10 August 2015

We stayed here for one night. The location worked well for us coming up from Cape Cod and before heading into Boston the next day. Check-in was quick and friendly. The room was a good size though the bathroom was perhaps a little small. The room was very clean. Breakfast had the usual Holiday Inn Express selection and was quite...

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Helpful?
1Thank LissaJ41
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear LissaJ41, Thank you so much for taking the time to write such a lovely review about our property! It was a pleasure assisting you and welcoming you to the Holiday Inn Express family. Hope it's not too long before we have the opportunity to welcome you back. We really appreciate and value your kind feedback. Sincerely, Jorge Estrada Guest...

Atascadero, California
Reviewed 29 July 2015

This was a visit to see family! All was great! Good beds. The staff was very nice and answered all my questions. The housekeeping accommodated us tremensly. This made our trip very comfortable and nice!

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Helpful?
1Thank jlbcable
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear jlbcable, I appreciate your effort letting us know what a wonderful stay you had with us. It truly makes a huge difference knowing that our awesome staff members took really good care of you. We look forward to welcoming you back in the future. Until then, we remain at your service. Sincerely, Jorge Estrada Guest Service Manager

Miami
Reviewed 20 July 2015

We are Holiday Inn "folks". Our regular Holiday Inn, when we visit up North, could not accommodate our entire stay so we chose Brockton as the next best location. Very clean and comfortable. Friendly staff and the great HIX complimentary breakfast. Well staffed breakfast area with highly qualified attentive staff.

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Helpful?
1Thank Edmund438
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear Edmund438, Thank you so much for taking the time to review your recent stay at the Holiday Inn Express in Brockton. We are so happy to hear that you found our hotel staff to be friendly and accommodating. Sincerely, Jorge Estrada Guest Service Manager

Reviewed 10 July 2015 via mobile

I have stayed here a few times and never had any problems. The rooms were comfortable. Check in was easy and Brittany made everything very accommodating to our needs and she was very friendly and helpful the entire time. I would definitely recommend this hotel to family/friends!

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Helpful?
1Thank Shawna T
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear Shawna T, Dear Guest, Thank you so much for taking time to write about your stay here. We appreciate your kind words about your stay and our staff. I will share your feedback with Brittany and let her know she's doing a great job. Sincerely, Jorge Estrada Guest Service Manager

Sacramento
Reviewed 20 June 2015

The hotel provides free Wifi and completmentary breakfast. It is conveniently located just off the freeway. Rooms are spacious and clean. Service was adequate. Common areas could be cleaned up a bit. We would stay here again if in Brockton.

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Helpful?
Thank TPC-one
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear TCP-one, Thank you for your feedback on Tripadvisor, we appreciate you taking the time to tell us how your stay was. It helps us set the best atmosphere and customer service for our guests. Again, thank you for sharing your review with us and we look forward to your return to our Hotel. Sincerely, Jorge Estrada Guest Service Manger

Rochester, New York
Reviewed 11 June 2015

A great stay that started with a very friendly and personal welcome from the front desk staff. They seemed to really enjoy their jobs and do a great job making sure you are happy with the accommodations. The rooms, while small, are very well appointed with high quality fixtures and spotless. The fitness center is large and well equipped. Finally...

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Helpful?
2Thank Doug D
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear Doug D, Thank you for the fabulous feedback you left for us! We appreciate you taking the time to let us know about your stay. We try to make our guests’ stay as enjoyable as possible. We are happy that you were able to enjoy our wonderful accommodations and the cleanliness of our hotel. Our staff is honored by...

Charlotte, North Carolina
Reviewed 29 May 2015 via mobile

A fairly recent face lift of this property is apparent. The rooms are nice with comfortable beds and updated furniture. My room was a bit cramped, as they tried to cram too much into it. In my opinion, the lounge chair really isn't necessary, no one sits in them anyway. The bathroom was small and had an over abundance of...

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1Thank JetBlueDriver
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear JetBlueDriver, Thank you for taking the time to provide feedback on your stay. We truly regret to see that you did not fully enjoy your experience as our guest. We've shared your comments with the staff and the necessary adjustments will be made, in order to achieve guest satisfaction. Warm Regards, Jorge Estrada Guest Service Manager

New York City, New York
Reviewed 13 May 2015

It's a renovated older property, but the rooms have been renovated and furnished nicely. Very comfortable bed! Welcoming friendly staff at the front desk, and a nice price as compared to other hotels in the area. It's conveniently located right across from the mall, and several places to eat.

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1Thank Bernardo F
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear Bernardo F, Thank you very much for the kind words and the four star rating. I will ensure your comments are posted for all the employees to read. They all work very hard to ensure our customers have an experience that is pleasant and memorable. Sincerely, Jorge Estrada Guest Service Manager

Reviewed 12 May 2015

I stayed there for a little over 2 weeks The staff was very friendly, unlike the locals in the area, the breakfast was very good, the rooms where nice and clean and the hotel was secure and I had no issues with the parking lot either. This area though is not the best, but then again I hate the whole...

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Helpful?
1Thank Scott F
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear Scott F, Thank you very much for the kind words about our staff and the review of our property. We appreciate the five star rating and your business. Best Regards, Jorge Estrada Guest Service Manager

Reviewed 10 May 2015 via mobile

I have been on the road for 50 days and this hotel has been so nice. All the staff is very very friendly. They went out of their way to accommodate our needs. Rick and Jorge did an outstanding job. I know that if you stay here you feel the same way.

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Helpful?
1Thank bfryther
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear Beverly, Thanks for your valuable feedback and for choosing us. We look forward to having you lodge with us again very soon. Sincerely, Jorge Estrada Guest Service Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel Boston-Brockton has just completed a $1.5 million renovation. The renovation included a complete overhaul of the guestrooms, public areas, exterior facade and landscaping. Additionally, new management has been assigned to improve overall guest satisfaction. Situated at the entrance of the Westgate Mall, the hotel is immediately adjacent to Route 24 and Route 27. Thehotel's proximity to major routes and its location in a vigorously recovering market make it a prime destination for visitors." ... more   less 

Additional Information about Holiday Inn Express Boston South - Brockton

Address: 405 Westgate Drive, Brockton, MA 02301
Region: United States > Massachusetts > Brockton
Price Range: $151 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Boston South - Brockton 3*
Number of rooms: 122
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Boston South - Brockton staff and other travellers.
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Questions? Get answers from Holiday Inn Express Boston South - Brockton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor 220”
MichaelB707, 9 Feb 2017 | Read review
“Rooms at the far end away from the road are not so noisy also east side rooms look out onto the parking lot.”
681kenn, 11 Nov 2016 | Read review
“If you need to be close to the car at the parking lot , get a room on first floor”
judyjoy444, 17 Oct 2016 | Read review
“i like the lower floor”
MichaelB707, 7 Jul 2016 | Read review
“Use TripAdvisor reviews; Having done so we cancelled a reservation for a cheaper motel as it was unacceptable to two recent guest families.”
Irene-George, 12 Jun 2016 | Read review
5 of 5
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US$131* /night
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TripAdvisorUS$131
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Prices are for 1 room, 2 adults
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