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All reviewsfront desklong walkroom was cleanthe entire staffrooms are nicenice staythe breakfast areahot breakfastthree storybreakfast choicespool and fitness centermy home away from homebagelsthe general managerbusiness travelcape codshopping mall
We were part of a wedding group. My uncle (father of the bride) had given gift bags to the hotel to give to the guests at check in. A few of the guests received the gift bag at check in but the rest of us...More
Response from BOSBG, Front Office Manager at Holiday Inn Express Boston South - BrocktonResponded 13 November 2015
Thank you for your fantastic comment about our breakfast and our value and I will pass along your great comments to our breakfast staff.
We value any opinion offered that will improve our service to our guests. However, we stand by the fact that there...More
Enjoyed my stay there was a great breakfast selection staff was very accommodating the rooms were clean and we'll maintained water pressure was awesome and hot water was amazing only drawback was there were nights where was alot of noise in the hallway kids running...More
1 Thank Joseph Y
Response from BOSBG, Front Office Manager at Holiday Inn Express Boston South - BrocktonResponded 26 October 2015
Dear Joseph Y,
Thank you for choosing the Holiday Inn Express Boston-Brockton for your recent visit to the area. We are very pleased to see that you enjoyed the accommodations and that our friendly staff helped to make your stay a memorable one.
I have stayed at this HIE before, but this time was a bit higher standards than usual. When i checked in, I was greeted by a warm welcome from Rick and Patricia. When i opted for the rewards points, they noticed that I was coming...More
1 Thank Nathan M
Response from BOSBG, Front Office Manager at Holiday Inn Express Boston South - BrocktonResponded 23 October 2015
Dear Nathan M,
Thank you for your kind review.
I am very pleased we were able to provide you with the most comfortable stay. We appreciate your kind feedback and for staying with us. We hope our excellent customer service and an awesome staff keeps...More
Overall an enjoyable experience here. The location is close to the highway and the rooms are nice and well appointed. We had some issues with noisy guests and there wasn't anything exceptional, but of the options in Brockton this is probably the best.More
Thank Andrew H
Response from BOSBG, Front Office Manager at Holiday Inn Express Boston South - BrocktonResponded 16 October 2015
Dear Andrew H,
Thank you so much for taking the time to review your recent stay at the Holiday Inn Express Boston, Brockton. We are glad that you enjoyed our location close to the highway. I would like to thank you for your business and...More
I would say everything about this hotel is exceptional except that they do not have real cream for my coffee.
Checking in is a delight no matter who on duty. Tonight, as on a recent stay, I was greeted by Patricia. She was cheerful, friendly,...More
Thank Kenneth A
Response from BOSBG, Front Office Manager at Holiday Inn Express Boston South - BrocktonResponded 2 October 2015
Dear Kenneth A,
I cannot thank you enough for choosing the Holiday Inn Express Boston, Brockton for your accommodations. I cannot wait to share your review with our team members, specifically those that you mentioned by name that made your stay that much more enjoyable....More
This hotel is close to Ikea (and there is a Christmas tree shop in the same street) but you would need a car. Also, the aquarium is about 30 - 40 mins away. There is a commuter rail subway that will take you into South... More
This hotel is close to Ikea (and there is a Christmas tree shop in the same street) but you would need a car. Also, the aquarium is about 30 - 40 mins away. There is a commuter rail subway that will take you into South Station, but you would have to find the connecting subways to get to the aquarium on a subway map. South station is a busy station and you can connect to most paths from here. However, you would need a car to reach the station in Brockton in the first place...or call a taxi. Just an FYI- this city that this hotel is located in is not a place where you want to get lost at night. It has crime and certain parts are not safe.