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Hilton Garden Inn Burlington

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816 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Burlington
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Showing 784: English reviews
Reviewed 1 November 2016 via mobile

Hilton Garden Inn in Burlington, MA is not your typical hotel because of the staff and quality of services - they deliver every time! Looks: It is classy modern and friendly to everyone traveler - whether business, vacationers- etc. Cozy work room, lounge area, separate restaurant and bar, business center, gym, etc.. Front desk - I can't speak highly enough...

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Helpful?
Thank Debby P
Ed W, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you so much for choosing the Hilton Garden Inn Burlington. I am ecstatic the service, especially Maria, Sean, Leanne, Chuck, and Patricia; keep you coming back to our property for your travels to the Burlington area. I look forward to welcoming you back soon.

London
Reviewed 30 October 2016 via mobile

Choice is limited in the area for decent hotel so this one falls with the surrounding and local offers! Dated room but hey can do the job for a couple of days on business (if you have not choice I guess). Rooms are not the cleanest ... can find dust and some crumbs left over in the corner Corridors and...

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Helpful?
Thank Ninimayo
Ed W, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for staying with us and for taking the time to comment about your stay. I'm glad to hear that the staff was pleasant while you were at the Hilton Garden Inn. We hope you will consider staying with us in the future. I will be sure to follow up on your concerns with my team in an effort...

SMITHTOWN
Reviewed 25 October 2016

This hotel is an excellent value for this area. The rooms are spacious, clean with free wifi. The staff is warm, friendly and very helpful. The breakfast is reasonably priced sand very tasty, served in a lovely breakfast room, with excellent service. It is sa really nice place to stay.

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Helpful?
Thank NORMAN S
Ed W, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for sharing your experience at the Hilton Garden Inn Burlington. I am delighted to hear you enjoyed everything with your stay from the guest rooms to the restaurant and staff. I look forward to welcoming you back when your travels bring you to the Burlington area again.

overseas
Reviewed 23 October 2016

The Hilton Garden Inn in Burlington is a small, well kept and well run hotel with plenty of parking and easy to reach from the highway ( maybe 60 seconds off the highway). The staff is friendly, the lobby attractive, the room clean and comfortable, and the restaurant meal was very good. I thoroughly enjoyed my stay here.

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Helpful?
Thank carolB3842BH
Ed W, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for staying with us and for taking the time to share your experience. I am delighted you enjoyed the staff and hotel lobby. I look forward to welcoming you back to our property when your travels bring you back to the Burlington area.

Reviewed 22 October 2016 via mobile

Didn't have a feel of clean hotel, don't recommend and wouldn't stay there myself again. Companies favorable to the Red roof and motel 6. Towers were damp and smell of must. Bed just didn't feel clean.

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Thank Luda B
Ed W, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for staying at the Hilton Garden Inn and for sharing your experience. I would like to apologize for our shortfalls with your guest room condition. A clean well maintained room is a basic for a great stay and I am sorry this was not your experience. You can be confident that I will follow up on your concerns...

Las Vegas, Nevada
Reviewed 22 October 2016

Stayed here for a couple of nights as I had meetings nearby. Staff were friendly and nice. Room was a decent size and was clean. The downsides were: - One of the 2 elevators wasn't working and was non-functioning for my entire stay, so all of the hotel including the employees (with the cleaning carts, etc) had to use just...

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Thank iaru
Ed W, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for taking the time to let us know about your most recent stay. I would like to personally apologize for our shortfalls with the condition of the hotel. You can be confident that I will follow-up on your concerns so that situations like this do not occur in the future. Thank you again for your comments and for...

Tivon
Reviewed 21 October 2016

We picked this hotel since it was convenient to Lexington and to the Burlington Mall. The rooms were clean and comfortable but the general atmosphere was not pleasant.The reception staff kept us waiting a long time to register and were unfriendly. To get to our room we had to go down a very long corridor, which was always filled with...

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Thank traveling_ima
Ed W, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for taking the time to inform me of your past visit here at the Hilton Garden Inn Burlington. I would like to personally apologize for our shortfalls, as it appears your recent stay was not up to your satisfaction. I can certainly appreciate your frustration regarding the various issues. I assure you that it is my intention to...

Costa Adeje, Spain
Reviewed 22 September 2016

Was a toss up between here and the Sonesta across the street, chose here for the bar / restaurant which Sonesta doesn't have. Hotel is OK but feels a bit tired and decor is dated IMHO. It's clean, staff are friendly as always and food is actually pretty good. Choice of reasonably priced hotels in this immediate area is limited...

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1Thank SteveJFowler
Ed W, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for choosing our hotel and for taking the time to share your experience during your business trip. I am happy to hear the staff was pleasant throughout your stay and I appreciate your feedback as we work to improve our guest experience. I hope you will consider our property again in the future when your travels bring you...

Darlington, Pennsylvania
Reviewed 20 September 2016

Stayed here 1 night after a week of traveling to Maine, New Hampshire and Vermont - we left early, early in the morning for a flight home. Room was clean, large and comfortable -- just wished we could have slept in it longer. We had no problems driving to Boston Logan early in the morning - no traffic!

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Thank sandrajoe542
Ed W, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for staying with us on your trip through New England. I am delighted you enjoyed a good night sleep before your early flight back home. I hope to see you again if your travels ever bring you back to New England.

Osceola
Reviewed 20 September 2016

This is a very nice place to stay for the price. The staff was very friendly to us and helpful. The room was well maintained and clean. The sink had a crack in it but did not effect anything. There is a very nice mall just on the other side of the freeway with plenty of shopping and places to...

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Helpful?
Thank Timothy N
Ed W, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for staying with us and for taking the time to share your experience. I am delighted you enjoyed the well maintained, clean guest room and the friendly staff. I look forward to welcome you back to our hotel when your travels bring you back to the Burlington area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Our modern upscale, boutique hotel is conveniently located in the heart of greater Boston’s High –Tech and Professional Business District, 20 minutes from downtown Boston and Logan Airport. Whether coming to the area for business or pleasure, book today with our best rate guarantee and take pleasure in the many comforts of our recent $5 million property renovation. Enjoy our newly unveiled restaurant and lounge featuring contemporary New England fare and many gluten free and heart healthy options, hand crafted by Jose Pena from Sysco. Relax and unwind in our over-sized, indoor saltwater swimming pool or work out in our state of the art fitness center. Our complimentary Hotel Shuttle is available to take you to many local attractions as well as upscale shopping and dining. ... more   less 

Additional Information about Hilton Garden Inn Burlington

Address: 5 Wheeler Road, Burlington, MA 01803
Region: United States > Massachusetts > Burlington
Price Range: $142 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Burlington 3*
Number of rooms: 180
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Priceline, Odigeo and Travelocity so you can book your Hilton Garden Inn Burlington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Burlington Hotel Burlington
Hilton Burlington
Burlington Hilton Garden Inn
Hotel Style:
#1 Green Hotel in Burlington
#2 Business Hotel in Burlington
#3 Family Hotel in Burlington
#4 Romantic Hotel in Burlington
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Burlington staff and other travellers.
7 questions
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Questions? Get answers from Hilton Garden Inn Burlington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were originally on the fourth floor but one of the elevators is broken and they were cleaning the carpets with a huge hose.”
  • maidcart at 5pm in the afternoon. 1st floor
  • random back of towels in the hallway
  • Hallway all the time.
 of 5 bubbles sabrinacat, 4 Sep 2016 | Read review
“Don't stay on the ground floor.”
 of 5 bubbles sloomis31, 29 Aug 2016 | Read review
“Let the staff recommend dining spots. They know the best”
 of 5 bubbles davidgU4582FV, 25 Jul 2016 | Read review
“Hotel is 2 minutes form the mall yet sets in a woodland environment,”
 of 5 bubbles 071157, 10 Jul 2016 | Read review
“Way too noisy next to the elevators.”
 of 5 bubbles yuliad960, 5 Jul 2016 | Read review
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