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BEST WESTERN PLUS Chelmsford Inn

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BEST WESTERN PLUS Chelmsford Inn
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251 Reviews from our TripAdvisor Community

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Showing 241: English reviews
United States
Reviewed 2 days ago NEW

It's a plus plus for me because i'm there every week and i get great staff help and a great room rate also a great and comfortable room . i recommend this hotel to anybody that's traveling in the state of Massachusetts. i have been staying at this Hotel each week for over a year now and have never had... More 

Review collected in partnership with Best Western

Helpful?
Thank pauleP4439IB
Berkeley Heights, New Jersey
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago NEW

Friendly attentive staff, and the rooms were clean and comfortable. Good shower!! The free breakfast was also a pleasant surprise. They offered, make your own waffles, eggs, bacon, sausage, cereal, breads, pastries,yogurt and fruit. Plus coffee, tea and juice. Great way to start the day.

Helpful?
Thank Rita P
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

WOW! Thank you for taking the time to review your most recent visit with us. I'm thrilled to hear that you enjoyed your time with us and that we were able to make such a great experience from check-in to breakfast at the beginning of your next morning. We certainly appreciate the positive feedback and we look forward to seeing... More 

1 review
Reviewed 25 October 2016

A/C worked poorly/could not open windows bed horribly stiff tv had 30ish channels, 1/3 out of order The bed had a bottom sheet, a super slim 'down imitation layer and then another sheet. Did they just not give us any sort of regular comforter? Cool staff, but inconsistency of rooms will lead me to avoid here in the future.

Review collected in partnership with Best Western

Helpful?
Thank H250HVchrisa
Margeoc, Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for taking the time to review your most recent visit with us. I would like to sincerely apologize for the conditioning of the bed and room that was presented to you during your time with us. This is something that is certainly not common for our housekeeping staff here. I want you to know that with your help,... More 

1 review
Reviewed 17 October 2016

I was apprehensive to try this chain, we typically stick to Marriott or Hilton hotels but, it was close and we needed to be somewhere very early with small kids and breakfast was included so, how bad could it be? After reserving another member of our team (youth sporting event 4 families) mentioned that breakfast didn't start until 7AM and... More 

Helpful?
Thank Carrie K
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for taking the time to share your experience with other travelers. I'm thrilled to hear that we were able to make your stay such an enjoyable one and that our breakfast staff was able to accommodate such an early opening for breakfast ! We always try our best to implement a little bit of everything into our selections... More 

1 review
Reviewed 12 October 2016

Lots of good things going on at this hotel, especially the staff! The outside appearance and some areas inside are rather run down looking or drab. The rooms themselves are spacious and nice. Everything worked well in room and fitness center. Rooms cleaned and beds made everyday.

Review collected in partnership with Best Western

Helpful?
Thank lauraoT2971RZ
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for taking the time to share your most recent visit with other travelers. We certainly take pride in the hospitality service that we provide here at the hotel and we are glad you were able to experience it first hand. We are currently wrapping up renovations to our lobby area and more improvements to the entrance and front... More 

Sun City West Az
Level Contributor
72 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 5 October 2016

We normally don't stay in Best Western but since this was a plus and we were in the area we thought we'd try it - it's tired and needs remodeling. We were in a handicap room near the elevator that was going to be repaired the next day so in the morning we carried all our things down the stairs... More 

Helpful?
Thank scwretired
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for taking the time to complete this survey regarding your most recent visit to our property. I apologize for all of the issues that arose during your visit. At the time of your stay, we were going through inspections with our elevator system and we had a delay in time with the elevator company. We are currently brainstorming... More 

Lititz
Level Contributor
197 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 3 October 2016

I found this hotel online, & it was great. The location was easy on & off 495, yet there was a cute little retail are nearby with lots of restaurant choices. There was also a paved walking/ running path nearby through the woods. The hotel rooms were large, clean, & comfortable. Breakfast was included, & there was a large selection... More 

Helpful?
Thank Virginia Y
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

WOW! Thank you for taking the time to write about your most recent visit to our property! I am thrilled to hear that you enjoyed your visit to our hotel and enjoyed not only what we have to offer, but what the town of Chelmsford has available as well. As you noted, our breakfast has a wide variety of items... More 

Holbrook
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 October 2016

The beds are so comfortable and the room is spacious. We had a king-sized bed room with two comfortable chairs to view TV from. It had a balcony with two chairs outside. We also had a desk with chair.. The hotel was quiet and the breakfast room was spacious. We really thought the staff was helpful and nice--both lobby clerks... More 

Helpful?
Thank Anonymous P
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

WOW! Thank you for sharing such a wonderful visit from your trip to our property. I'm thrilled to hear that you were satisfied with every aspect of the hotel from the rooms, to the breakfast, all the way down to our lovely staff. We take great pride in the hospitality services that we are able to provide for our staff... More 

Brattleboro, VT
1 review
Reviewed 27 September 2016

I used a coupon for a great rate on this hotel, and I am so glad we stayed there! We were there for 2 nights, and they upgraded us from what the coupon listed to make sure we were comfortable (2 parents, 1 child). The hotel was clean, the staff were great.

Review collected in partnership with Best Western

Helpful?
Thank Catherine L
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for taking the time to write this awesome review about your most recent visit to our property. I'm thrilled to hear that our staff was able to accommodate you and your family so you were able to be comfortable during your visit. We would love to have you stay with us again so we may have another opportunity... More 

Winterport, Maine
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 24 September 2016

A few steps above a Motel 6 or Econo Lodge. If you pay about $80 a night (with a bidding site) you feel OK about this purchase. If you end up paying closer to $126 you will feel ripped off. Once you leave the lobby & dining area much of it seems worn out, faded. Odd rug odors seemed to... More 

Helpful?
Thank nodaybut2day
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for taking the time to review your most recent visit with us. We try our best to make sure every guest is 100% satisfied with their stay and clearly we didn't put our best foot forward to make this happen. We thank you for your wonderful comments about our staff and I'm glad you were able to enjoy... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
This recently renovated, Three Diamond Massachusetts hotel in Chelmsford is a great choice for a stay in the New England area. The BEST WESTERN PLUS Chelmsford Inn offers guests comfortable accommodations with complimentary HOT breakfast buffet,free high-speed wireless Internet access,Keurig coffee makers and refrigerators in every room. Hotel amenities include an outdoor pool, fitness center, satellite television, free parking and a new restaurant/lounge - Moonstones for all to enjoy. Hotel banquet facilities are also available and are ideal for a special event or business meeting. With easy access to the highway, guests can easily head to Boston for an exciting day in the city or make the quick 27-mile drive to the Boston Logan International Airport. Visitors shouldn't miss America's Industrial Revolution commemorated at the Lowell National Historic Park in neighboring Lowell, Massachusetts. Experience all the rich historical attractions that abound in the Boston and New England region while staying at the BEST WESTERN PLUS Chelmsford Inn- great accommodations and service at a great value. ... more   less 

Additional Information about BEST WESTERN PLUS Chelmsford Inn

Address: 187 Chelmsford Street, Chelmsford, MA 01824
Region: United States > Massachusetts > Chelmsford
Price Range: $141 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Chelmsford Inn 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Best Western Plus Chelmsford Hotel Chelmsford
Chelmsford Best Western
Best Western Chelmsford Hotel
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Chelmsford Inn staff and other travellers.
3 questions
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8 months ago
Johnstown PA
over a year ago
South Hadley, Massachusetts
over a year ago

See all questions (3)

Questions? Get answers from BEST WESTERN PLUS Chelmsford Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Courtyard side rooms are quieter”
 of 5 bubbles 970joanb, 2 Oct 2016 | Read review
“Avoid rooms near the elevator”
 of 5 bubbles nodaybut2day, 24 Sep 2016 | Read review
“5th floor was very quiet”
 of 5 bubbles patg766, 26 Aug 2016 | Read review
“I stay on 4 the floor very nice room”
 of 5 bubbles davidk385, 5 Jun 2016 | Read review
“choose rooms at higher floors.”
 of 5 bubbles VGB2712, 5 Mar 2016 | Read review
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