DoubleTree by Hilton Boston Logan Airport Chelsea
DoubleTree by Hilton Boston Logan Airport Chelsea
201 Everett Ave, Chelsea, MA 02150
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Avg. C$205 /night, 3/24 - 3/25
C$673
per night
C$434
per night
C$194
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#4 of 8 hotels in Chelsea
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Welcome to the DoubleTree by Hilton Boston Logan Airport Chelsea, our newly renovated hotel conveniently located just three miles from Logan Airport, downtown Boston and near many businesses such as General Electric, New England Produce and Swissport Fueling. We are within walking distance of Mystic Mall and just six miles from Fenway Park. Schedule our complimentary shuttle service to the airport or to destinations within a mile of the hotel. We look forward to welcoming you with a warm DoubleTree chocolate chip cookie at check-in. Settle into a guest room featuring a flat-screen HDTV, microwave, mini-refrigerator and coffeemaker. Work at the desk with ergonomic chair, and stay connected with complimentary WiFi. Upgrade to a suite for extra space to relax, work and entertain. Start each day at our Mystic Cafe with our breakfast buffet. Enjoy light American fare at Pendulum Pub or call for room service and dine in the comfort of your room.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Kids stay free
Free airport transportation
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Microwave
Cable / satellite TV
Bath / shower
Telephone
Wardrobe / wardrobe
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Family
Languages Spoken
English, Spanish
Location
201 Everett Ave, Chelsea, MA 02150
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 50 out of 100
50
Boston Logan International Airport
4.5 km•
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Manchester Municipal Airport
67.6 km•
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Rental Cars
82 Restaurants
within 1 kilometer
Reviews
Traveller rating
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Detailed Reviews
Hotel's Favourite
My sister and her family and my husband and I stayed here over NYE. Great airport hotel all our needs were met. Rooms were clean. Check n and out on app worked well and no issues. Airport shuttle was prompt to and from hotel and drivers were good. There is a great restaurant Chelsea Station within walking distance. If sounds bother you this may not be place for you as it is close to a train track but we weren’t bothered by it. Would stay here again
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Date of stay: January 2025Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Owner at DoubleTree by Hilton Boston Logan Airport Chelsea
Responded Jan 4, 2025
Dore, thank you for your 5-star rating of DoubleTree by Hilton Boston Logan Airport Chelsea. We are glad you had a great stay for New Year's Eve and were pleased with our clean accommodations, ease of check-in and check-out, complimentary shuttle, and convenient location. We hope to have the pleasure of welcoming you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So this hotel is billed as an airport hotel but you find out if you land after 10pm their is no airport shuttle. Really? You can't send someone over to pick up guests if they call? Its already an expensive hotel in an area that has limited amenities and adding a ride share/taxi fare to your bill makes you think twice about booking here.
The hotel itself seems newer, the rooms are clean, and check-in/check-out was fine.
The morning breakfast buffet is what they used to serve you for free - prepared continental but charge $16 to $20 for. And no, Hilton Honors members don't get it for free. Pass on this and go across the street for some real coffee and a breakfast sandwich.
Overall I think service at most hotels nowadays has gone downhill with charging for everything and limiting services all in the name of profit.
The hotel itself seems newer, the rooms are clean, and check-in/check-out was fine.
The morning breakfast buffet is what they used to serve you for free - prepared continental but charge $16 to $20 for. And no, Hilton Honors members don't get it for free. Pass on this and go across the street for some real coffee and a breakfast sandwich.
Overall I think service at most hotels nowadays has gone downhill with charging for everything and limiting services all in the name of profit.
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Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Owner at DoubleTree by Hilton Boston Logan Airport Chelsea
Responded Sep 20, 2023
We appreciate your feedback. We understand the frustration regarding the shuttle service timing and will consider how we might improve this. We are glad you found our rooms clean and check-in/out process efficient. Your insights on breakfast are noted. We are always aiming to enhance our services, and your feedback helps. We hope to see you again for a better experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is nice. Check in was smooth at the front desk. The freshly baked cookies were a nice touch. The room was clean and spacious. We had dinner at their pub and it was tasty. Our server was very sweet.
The reason I am giving it a total of 3 stars is its location for me. It is by a train station that is extremely loud. Every 30 minutes or so a train would go by and honk a very loud horn. I could not sleep. I tried ear plugs, sounds app, hiding under the pillow...I couldn't get to sleep. I had a miserable time.
My husband on the other hand was sound asleep through this! We had an early flight out of Logan the next day so we made the reservation here to be 10 minutes away from the airport. I'm not generally a light sleeper but this train is loud. Beware if you're a light sleeper. If not, you'll be fine.
The reason I am giving it a total of 3 stars is its location for me. It is by a train station that is extremely loud. Every 30 minutes or so a train would go by and honk a very loud horn. I could not sleep. I tried ear plugs, sounds app, hiding under the pillow...I couldn't get to sleep. I had a miserable time.
My husband on the other hand was sound asleep through this! We had an early flight out of Logan the next day so we made the reservation here to be 10 minutes away from the airport. I'm not generally a light sleeper but this train is loud. Beware if you're a light sleeper. If not, you'll be fine.
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Date of stay: July 2023Trip type: Travelled as a couple
Room Tip:Â If you're a light sleeper this would not work for you because of the train noise.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, General Manager at DoubleTree by Hilton Boston Logan Airport Chelsea
Responded Jul 26, 2023
Thank you for taking the time to provide us with your valuable feedback. We are glad you had an overall enjoyable stay and were pleased with our check-in experience, accommodations, and restaurant. We are glad you liked dinner and were provided great service. It saddens us to hear that train noise disrupted your sleep. We are truly sorry for the inconvenience. It is our hope that you will return for a more relaxing stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I travel for work, am a total Hilton snob, and rarely stay elsewhere. I was in Boston for business and leisure. The night before my flight, I used points to stay at the DoubleTree by the airport. I had a friend who is a total Marriott snob, so we bantered back and forth about which chain was better. The service here was embarrassing. I hopped in the shower and realized there was no body wash, so I used the bar of soap and figured I would ask later. It was no big deal. I called the front desk and asked about it, and she said there should be a tube in the shower on the wall. I explained there wasn't a holder/tube in there, and she said she would send someone up with it. The guy came up with soap, which we already had, and I explained that I asked for body wash and was told only the suites get body wash. My room only gets soap. I was puzzled and annoyed with the snotty attitude as if I had caused him extra work. At 3 AM, there were two knocks on the door, and then I heard the electronic key noise. Thankfully, I had the top lock on. I looked through the peephole, and it was a hotel employee! I opened the door half awake, and he apologized and said he thought the room was empty because it wasn't on the list. Needless to say, I was not a happy camper. I called Hilton corporate and filed a complaint. They said they give the hotel 48 hours to respond before they do anything, no problem. At checkout, I asked for the GM and was told she was in in the afternoon. The 3 AM guy was there, and I guess a manager didn't see a name tag. Conveniently, their systems were "down," and she couldn't do anything but promise she will call me later that day when they are up. I told her when I would land in Orlando and said feel free to text or leave a voicemail if needed. That was May 26. I have been beyond patient, and today, June 14, I called corporate again. The hotel logged a note that they sent an apology email; however, no such email arrived at my work or personal email (yes, I checked spam, lol). Finally, Hilton Corporate made things right. I will be back in the area to work with an entire team in October and can guarantee that we will NOT be staying there. Do better DT Chelsea!
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Date of stay: May 2024Trip type: Travelled with friends
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Go elsewhere, service SUCKS!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Owner at DoubleTree by Hilton Boston Logan Airport Chelsea
Responded Jun 16, 2024
We sincerely apologize for the frustrating experience you had during your stay. The service you encountered and the unwelcome interruption by our staff are not indicative of our usual standards, and we deeply regret the delayed response to your concerns. Your feedback is important to us, and we will be addressing these issues through staff retraining and improving our follow-up process. We hope you'll give us another chance to restore your trust. Thank you for your review and loyalty to our Brand.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff not friendly. Breakfast staff just nasty. She needs to find a new job. Went to front desk they did not care for a lifetime diamond member. They just do not care. If they do not care about that level of a customer they need to clean house get an entire new staff.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: November 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Owner at DoubleTree by Hilton Boston Logan Airport Chelsea
Responded Nov 8, 2022
We are surprised and truly disheartened by your feedback, as providing warm, welcoming service is how we are known at the DoubleTree by Hilton Boston Logan Airport Chelsea. Please accept our apologies for your frustration, and know that we care deeply about all of our guests and we are genuinely appreciative of our Diamond members. Please reach out to us directly so we can learn more about your experience. We hope to have another chance to show you how much we value you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was excellent. would go back again Fransco was very helpful and gave exceptional service. Hope to have him visit our lovely Island Barbados. The location was not close to any food places/ restaurants but the shuttle was able to take us to the train station. From the train station we went downtown which has everything.
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Owner at DoubleTree by Hilton Boston Logan Airport Chelsea
Responded Aug 5, 2023
Ayyesha, thank you for your 5-star rating of DoubleTree by Hilton Boston Logan Airport Chelsea. We are delighted you had an excellent stay and our team member, Fransco, provided you great service. It is also wonderful to hear that you found our shuttle convenient. The pleasure would be ours to welcome you back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for first time as was better value than downtown hotels. Hotel was clean and service excellent. I left some clothes in the room and the manager was really helpful and organised them to be shipped home for me.
Hotel is clean, function, good pool & gym. There is a large supermarket next door. The main advantage of this hotel, (aside from often being cheaper than downtown), is the excellent transportation connections. Regular complementary shuttle bus to all airport terminals is great & hotel is right next to Chelsea MBTA station which has regular trains to Boston North Station & North Shore/Cape Ann. The Silver line also stops at Chelsea which takes you straight into Seaport/South Station. Summary: Good alternative to more expensive downtown hotels, but with excellent service & transport links.
Hotel is clean, function, good pool & gym. There is a large supermarket next door. The main advantage of this hotel, (aside from often being cheaper than downtown), is the excellent transportation connections. Regular complementary shuttle bus to all airport terminals is great & hotel is right next to Chelsea MBTA station which has regular trains to Boston North Station & North Shore/Cape Ann. The Silver line also stops at Chelsea which takes you straight into Seaport/South Station. Summary: Good alternative to more expensive downtown hotels, but with excellent service & transport links.
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Date of stay: August 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Owner at DoubleTree by Hilton Boston Logan Airport Chelsea
Responded Aug 24, 2023
Tristan, thank you for highlighting our value, cleanliness, and excellent service. We are delighted that we could assist with your forgotten items. It is great to hear our complimentary shuttle was beneficial for your travels. We hope to see you again for another convenient stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here twice recently, and despite an advertised 2X an hour airport shuttle, both times I waited over an hour for the hotel shuttle to pick me up. Set a new personal record for me - standing by the curb waiting for a ride! When I finally got to the hotel (about 1930) there was no one at the desk. After waiting a few minutes I hollered "hello" and a clerk wandered out. No greeting, no apologies for my wait.
Despite having all my information (Credit card, Hilton Honors, Address) the hotel puts a $50.00 charge on your credit card when you check in - just in case you charge something to your room.
The room was comfortable and quiet. I guess that's the only good thing to say about this hotel.
Despite having all my information (Credit card, Hilton Honors, Address) the hotel puts a $50.00 charge on your credit card when you check in - just in case you charge something to your room.
The room was comfortable and quiet. I guess that's the only good thing to say about this hotel.
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Date of stay: October 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, General Manager at DoubleTree by Hilton Boston Logan Airport Chelsea
Responded Oct 28, 2021
Thank you for reaching out to us about your stay. We regret that we missed the opportunity to properly assist you upon your arrival and we will address your concerns with our team to ensure we are always providing the best service to our guests. We are pleased you appreciated the comfort of your guestroom and hope to have the chance to welcome you back so that we can exceed your expectations in every way.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our room on our first night wasn't bad and our service was excellent when greeted, on our return flight we were disappointed to find that the shuttle stops running at 10pm, which was disappointing. After finally getting into our room we found the room smelled strongly of cigarette smoke as if someone had been smoking in our room right up until we checked in. I'm sure we could have switched it just seemed inconvenient and frustrating after a long flight and late at night. We only slept for a few hours then got up and left to drive home, it seemed excessive to demand to switch rooms but frustrating that the quality of cleanliness was lacking during these times.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel in question can be described as mediocre at best. Despite its convenient location, several factors contribute to its less-than-optimal reputation. These include a rather limited in-house convenience store, insufficiently labeled areas, very poor breakfast options, and a poorly designed restaurant. Most concerning, however, is the incredibly discourteous and inhospitable behavior of a particular waiter (the only one in site). My colleagues and I felt distinctly unwelcome due to his actions, prompting us to file multiple complaints regarding his conduct. Disappointingly, our concerns were not adequately addressed, and we were left with the impression that our grievances fell on deaf ears. Overall, the experience was highly unsatisfactory and quite distasteful, standing out negatively among the multitude of hotels I have visited throughout my life.
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Date of stay: November 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Owner at DoubleTree by Hilton Boston Logan Airport Chelsea
Responded Nov 20, 2024
Thank you for your detailed feedback. We regret that your experience fell short of expectations, particularly regarding service and dining. Your concerns are taken seriously, and we are addressing them with our team. We hope to provide a much-improved stay on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes. When I stayed they offered to come pick us up at the rental car center if we wanted to return our car the night before our flight, so we didn’t have to deal with returning it the next morning before an early flight.
I remember them saying the pool was working, but I didn't see it. Definitely a lit of construction. So sorry I can't help.
No it is not free.
The hotel offers a shuttle bus on the hour and half hour from outside the hotel reception to the airport and to the airport subway station. From there you can connect to the subway into the city. To get to the hotel from the airport or airport subway, you need to call hotel reception who will then despatch the shuttle bus to pick you up. From calling the hotel to the shuttle arriving at the airport takes about 10-15 minutes. Chelsea train station is a 15 minute walk from the hotel. From there you can catch the train up the coast to Rockport. Chelsea station is a request stop, so to catch the train you need to stand in the marked box on the platform and to get off the train, you need to inform the guard.
PRICE RANGE
C$220 - C$426 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wyndham chelsea hotel chelsea, chelsea wyndham
FORMERLY KNOWN AS
Chelsea Hotel Boston
LOCATION
United StatesMassachusettsChelsea
NUMBER OF ROOMS
180
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about DoubleTree by Hilton Boston Logan Airport Chelsea
Which popular attractions are close to DoubleTree by Hilton Boston Logan Airport Chelsea?
Nearby attractions include Mary O'Malley Waterfront Park (0.2 km), Apollinaire Theatre Company (0.9 km), and Governor Bellingham-Cary House (1.0 km).
What are some of the property amenities at DoubleTree by Hilton Boston Logan Airport Chelsea?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Boston Logan Airport Chelsea?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Boston Logan Airport Chelsea?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Boston Logan Airport Chelsea?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to DoubleTree by Hilton Boston Logan Airport Chelsea?
Conveniently located restaurants include Ciao! Pizza & Pasta, Chelsea Station Restaurant Bar & Lounge, and Katz Bagel Bakery.
Are there opportunities to exercise at DoubleTree by Hilton Boston Logan Airport Chelsea?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does DoubleTree by Hilton Boston Logan Airport Chelsea have an airport shuttle?
Yes, DoubleTree by Hilton Boston Logan Airport Chelsea offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does DoubleTree by Hilton Boston Logan Airport Chelsea have airport transportation?
Yes, DoubleTree by Hilton Boston Logan Airport Chelsea offers airport transportation for guests. We recommend calling ahead to confirm details.
Is DoubleTree by Hilton Boston Logan Airport Chelsea located near the city centre?
Yes, it is 0.8 km away from the centre of Chelsea.
Does DoubleTree by Hilton Boston Logan Airport Chelsea offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.