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DoubleTree by Hilton Hotel Boston North Shore

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DoubleTree by Hilton Hotel Boston North Shore
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1,186 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Boston North Shore
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Showing 1,166: English reviews
Richmond, Virginia
Reviewed 16 November 2016

For $135.00 per night a much better value would be Motel 6. For being an honors member for years I gave this place a shot and it was a disappointment. I will return in a few weeks and stay somewhere else.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank thomasdW7739SO
Miri L, on behalf of the staff at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Dear thomasdW7739SO Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again...

Connecticut
Reviewed 13 November 2016

Stayed here 3 nights while attending an engineering conference. I arrived in the pouring rain around 8pm and could not find place to park out front while checking in. Parking lots were all very full which didn't help. I had booked a room with a king bed but none were available. I did reserve a room 4 days earlier arriving...

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Helpful?
Thank Fred B
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you very much for your thorough review. Although I am happy that the conference went well and you were pleased with our food and beverage selections, I am sorry to hear about the difficulty with your guest room. It is our priority to Make it Right with each and every guest and I apologize that we weren't able to...

Philadelphia, PA
Reviewed 9 November 2016

We booked this property about a year ago despite somewhat negative reviews. The manager assured me that they were working on the issues noted in the reviews so we booked it due to location and the physical property. I worked with Caitlyn in Sales and she could not have been more accommodating. The customer service was great. We were able...

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Helpful?
Thank amos640
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you very much for your feedback about your wedding room block at our hotel. I agree that Caitlin is a fantastic asset to our property. Come back for an anniversary stay!

Carmel, New York
Reviewed 9 November 2016

We stayed here over the weekend for a wedding and while the room was nothing to write home about, the customer service stood out to us. They granted us both an early check-in and late check-out with no hesitation. They assisted my husband in tie-tying and promptly sent up extras that we requested (shampoo, blanket, etc). The food in the...

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Helpful?
Thank Michelle P
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you very much for your detailed review, Michelle. It sounds like we hit the mark in some areas and could use some improvement in others. Your comments are incredibly helpful and I hope you'll stay with us again.

Novato, California
Reviewed 7 November 2016

Being a huge fan of Hilton Brand hotels, we gave this location another try with our family vacation this year. Nothing has changed since our last visit, except now we are given fewer towels (two towels for a family of four) and slow service with attitude from staff when we asked for more towels. The kids complained about sore backs...

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Helpful?
Thank Finny S
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you for taking the time to share your comments with us. Your feedback will certainly help us improve. Please know that our pool just got a full renovation!

Reviewed 6 November 2016 via mobile

I came to this hotel recently and I had an amazing stay. This hotel has great rooms and good amenities. There is also a cool water park attached to the hotel. I would come back here again when I come back to the Boston area.

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Helpful?
Thank Fdnbd
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you for your feedback! We look forward to your return.

West Chester, Pennsylvania
Reviewed 5 November 2016

My wife and I stayed here with our yorkie, Fifi. We were all welcomed and enjoyed our stay. We were disappointed there was not a mini fridge, but otherwise was very pleased with the property and I would stay there if I am in the area.

Review collected in partnership with DoubleTree by Hilton
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Thank Ryan T
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

We are proud to be a pet-friendly hotel. Please stay with us again! We do have refrigerators available upon request.

Reviewed 5 November 2016

This DoubleTree is large and well appointed. It has a great breakfast and the entire hotel staff is helpful and professional! The hotel and it's rooms are very clean and the overall quality of this property is great. It's location is also very convenient to Salem and all of The North Shore.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Colby W
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you, Colby. I hope you'll stay with us again!

North Dartmouth, Massachusetts
Reviewed 3 November 2016

The room was very clean, the staff was friendly and helpful. We would definitely recommend this hotel and will probably stay here again. We came here because we were going to Salem for Halloween and even the women at check out were costume! great job ladies

Review collected in partnership with DoubleTree by Hilton
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Thank N8048DPmelissah
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you for your feedback. Please stay with us again soon!

The Villages, Florida
Reviewed 3 November 2016

This hotel is superior in its service, cleanliness, and facilities.For Boston area hotels I would say it is also a value from the standpoint of price. Wherever we ran into staff, they were all friendly and helpful. (The General Manager even helped my wife with our dog while I registered.) The rooms are generously sized and well kept. Management was...

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Helpful?
Thank David B
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you very much for your glowing feedback, David. My whole team appreciates it!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
The DoubleTree by Hilton Boston North Shore is just 19 miles from downtown Boston and Logan International Airport (BOS), and a short drive from historic Salem. Ideally located for meetings, weddings, business travel and families, our Danvers, MA hotel offers 363 spacious guest rooms & suites (newly renovated in 2013) featuring contemporary decor and excellent amenities. Savor a warm, freshly baked DoubleTree cookie and make the most of our comforting amenities, including our business center, lobby coffee shop where we proudly serve Starbucks(R), full service restaurant and lounge, and on-site Atlantis Sports Club & Spa. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Boston North Shore

Address: 50 Ferncroft Rd, Danvers, MA 01923-4017
Region: United States > Massachusetts > Danvers
Price Range: $212 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Boston North Shore 3.5*
Number of rooms: 363
Reservation Options:
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Also Known As:
Sheraton Ferncroft Hotel
Sheraton Danvers
Danvers Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Boston North Shore staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Boston North Shore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be very careful about closing your door. They don't close well and many are left ajar.”
MontereyFoodie, 7 Apr 2017 | Read review
“Lots of kids, but expected as there is attached water park”
Meln356, 7 Mar 2017 | Read review
“Request a room with a countryside view.”
347harveyh, 14 Feb 2017 | Read review
“If you have mobility problems, ask for a tower room near an elevator”
hillretiree, 18 Nov 2016 | Read review
“Try for room facing West, East side has HVAC equipment which can be noisy at times.”
CT55AND56, 13 Nov 2016 | Read review
5 of 5