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Our stay was over New Year's Eve. The front desk person was very accommodating and gave us a room in high floor with ocean and Tropicana view as we requested. They had fireworks at Tropicana on New Year's Eve and we could see it from...More
Review collected in partnership with Armed Forces Vacation Club
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank milc
Response from JoyceV_InnSeason, Public Relations Manager at Captain's Quarters at Surfside ResortResponded 8 January 2018
milc - We appreciate the kind review...but I think you have the wrong resort. We only have two floors...and there is no Tropicana nearby. Glad that you had a great New Years!
I contacted your office a week before the trip, and the reservation that tghe clerk pulled up was linked to the wrong property. When I pointed that out, the person placed me on hold for so long I finally gave up and hung up. I...More
Review collected in partnership with Armed Forces Vacation Club
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Toby F
Response from JoyceV_InnSeason, Public Relations Manager at Captain's Quarters at Surfside ResortResponded 13 December 2017
Toby- I have checked with the resort and our Central Reservations Dept. for InnSeason Resorts. No one had any recollection of this cancellation. They seemed to think that you might be referring to another resort? Or that perhaps your Vacation Club made the reservation inaccurately....More
Pros: great location in Falmouth Heights in a quiet residential area near the seaside; very clean rooms; friendly staff.
Cons: a bit dated; inconvenient electrical outlets to charge devices; odd jacuzzi in bedroom.
Thank FQTVLR
Response from JoyceV_InnSeason, Public Relations Manager at Captain's Quarters at Surfside ResortResponded 5 October 2017
FQTVLR - Thank you for your review. We are glad to hear that you enjoyed Captain's and Falmouth. Please come again.
Nice clean place, nice room. Loved the whirlpool bath in the room. Walked across the street to the beach, also walked to the British Beer Company for a bite to eat. Didn't use the pool being so close to the beach but it looked clean,...More
1 Thank sphz28
Response from JoyceV_InnSeason, Public Relations Manager at Captain's Quarters at Surfside ResortResponded 12 September 2017
sphz28 - Thank you for your review. So glad to hear that you enjoyed your stay with us. We love the BBC as well! Please do, come again.
Located across the street from Falmouth Heights Beach overlooking the Vineyard Sound, Captain's Quarters was the perfect place to stay during June.
My spacious 1-BR Suite included an Efficiency Kitchen, & a Fireplace & Jacuzzi in the Master Bedroom. King Bed & Pillows were very...More
Thank ChanEvan
Response from JoyceV_InnSeason, Public Relations Manager at Captain's Quarters at Surfside ResortResponded 23 June 2017
ChanEvan - Thank you so much for your review. It could be an ad! So glad that you enjoyed Captain's, our resort and our team. We love our guests too. Please come again.
Response from JoyceV_InnSeason | Property representative |
It is still on the water...which is wonderful all year round. Just kidding. We know what you mean, but many of our guests and locals love the winter, more than the summer. It is less crowded of course and the views are... More
It is still on the water...which is wonderful all year round. Just kidding. We know what you mean, but many of our guests and locals love the winter, more than the summer. It is less crowded of course and the views are stunning. Falmouth is a year round town, so restaurants and attractions that are inside remain open. There are active theater groups and art galleries. It does get cold, but we rarely get as much snow as the rest of the state. (There have been exceptions of course.) I guess it depends on what you like to do.
