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Residence Inn Boston Franklin

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366 Reviews from our TripAdvisor Community

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Showing 354: English reviews
Reviewed 4 July 2016 via mobile

When arriving at my room I could hear there was some sort of party going on a few rooms over. After alerting the staff several times when it was still going on after midnight, I changed rooms. They did not tell me they were putting me in an accessible room, but that was fine because at least I could sleep....

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Helpful?
Thank Tim B
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Dear Tim, Thank you for being a VALUED CUSTOMER and we hope to serve you again whenever your travels bring you back to Franklin. Thank you for taking the time to share your recent experience at the Residence Inn Boston Franklin with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your...

Allentown, Pennsylvania
Reviewed 2 July 2016 via mobile

Was ok. Love the basketball court. Dirty dishes in the cupboard this time. Rates skyrocket sometimes over $200/ night. Hard to justify that for me anyway. Should be a crown jewel, but just so-so now. 4,5, even 6 years ago this hotel was top notch.

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Thank TOMARCHADA
New York City, New York
Reviewed 27 June 2016

We have been staying at the Residence Inn Franklin for about 10 weekends a year for over the past 10 years. We have always been comfortable with the accommodations, service and general amenities. However, I have to say that in the last approximately 2 years, everything has gone up to an extremely high standard. The current General Manager of this...

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1Thank BEBO516
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers, GM

Lexington, South Carolina
Reviewed 26 June 2016 via mobile

We stayed here for an evening during a family vacation and it was fantastic. The rooms are large, tastefully decorated and (most importantly) extremely comfortable. I suppose if I ever wanted to live in a studio apartment or a tiny house this is exactly how I would want it to be designed. Breakfast is free and full of hot and...

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Helpful?
1Thank DerekA0819
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers GM

Holliston, Massachusetts
Reviewed 23 June 2016 via mobile

We had a house fire back on February 06 2016. We are still here and it is June 23 2016. I absolutely love it here. The rooms are extremely clean comfortable and feel more like an apartment than a hotel room. The decore is stylish warm and inviting. We have a 2 bedroom suite the king size beds are extremely...

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Helpful?
1Thank Jennifer P
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for sharing your thoughts regarding your stay. We take great pride in designing our hotels, and appreciate the acknowledgement. We're happy to hear our staff was more than helpful and we look forward to hosting your stay the next time you're in the area. Regards, Susan Perrothers GM

Reviewed 21 June 2016

After a cross country motorcycle trip this was our destination for 4 nights. All of the staff were incredible, very friendly and wonderful to work with. The room was clean and bright with more than enough space, and after spending 5 days on a motorcycle the soft comfortable bed was very welcome!!! Had a great time and will definitely be...

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Helpful?
1Thank Dallas B
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for sharing your thoughts regarding your stay. We take great pride in designing our hotels, and appreciate the acknowledgement. We're happy to hear our staff was more than helpful and we look forward to hosting your stay the next time you're in the area. Regards, Susan Perrothers, GM

Quincy, Massachusetts
Reviewed 19 June 2016 via mobile

Stayed here between closings, and while the floors were getting done on our new house. The staff was extremely friendly, the room was like an apartment with a kitchen and living room, and the breakfast and dinner served in the lobby were good. We have a 9 month old and it is difficult to between homes, but he enjoyed it...

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Helpful?
Thank ttrickler
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for sharing your thoughts regarding your stay. We take great pride in designing our hotels, and appreciate the acknowledgement. We're happy to hear our staff was more than helpful and we look forward to hosting your stay the next time you're in the area. Regards, Susan Perrothers, GM

Reviewed 14 June 2016

It will take a while for me to summarize my 4 months of stay in this delightful place, made perfect with and by the most amazing family they call their staff… Residence Inn Marriot Franklin is a place most conveniently located in the beautiful town of Franklin. Walking distance from a small shopping complex serving almost all your daily needs...

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Thank Shivani S
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on Trip Advisor and hope you'll come back and visit us again! We are going to...

Sanibel Island, Florida
Reviewed 13 June 2016

What a Place to Stay....I Loved it and want to say Thank you. My husband and I were in the area for our grandson's basketball tournament and had reservations at the Residents Inn by Marriott. The most friendly and warm and efficient staff that I have ever met. Let's not forget Maria who prepared a great breakfast and was so...

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Helpful?
Thank Cecilia T
Susan P, Guest Relations Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers, GM

Franklin, Massachusetts
Reviewed 2 June 2016

Upon arrival we were greeted warmly - friendly, knowledgeable, efficient, warm Hotel is very clean, staff is very nice, our room was recently renovated so was in tip top shape, bed was very comfortable, pillows were fabulous! The only down side for us was our room was a west facing room which overlooks Rt 140 and the train - the...

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Helpful?
Thank kmarie2lee
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 4-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers, GM

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
From weekend getaways to extended business trips, the Residence Inn Boston Franklin blends the comforts of home with the convenience of a quality hotel. Relax in a quaint New England town, located just a short drive from Boston and downtown Providence, where guests have quick access to sports stadiums, popular attractions and some of the largest corporate offices in the state. Ideal for longer stays, each of our 108 suites feature immaculately renovated kitchens as well as separate living and eating areas. Join friends in our lobby bar Bistro for a cold beverage and light sandwich. We know an exceptional hotel experience is all in the details. Tackle last-minute work projects with our complimentary wireless Internet or unwind while watching an array of premium television programs. Start your day off right with a satisfying breakfast buffet and then melt away tension in our invigorating whirlpool or play a game of tennis at our Sports Court. Feeling sluggish? Grab an energizing workout at the well-equipped fitness center. The Residence Inn Boston Franklin Hotel in Franklin, MA is an ideal starting point for exploring the best attractions in the region. Gillette Stadium at Patriot Place, Wrentham Village Premium Outlets and Boston Logan International Airport are all just minutes from the hotel. Convenience. Service. Style. You won't find another hotel in Franklin that can offer all this at such an affordable rate. ... more   less 

Additional Information about Residence Inn Boston Franklin

Address: 4 Forge Pkwy, Franklin, MA 02038-3157
Region: United States > Massachusetts > Franklin
Price Range: $179 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Boston Franklin 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Residence Inn Boston Franklin Hotel Franklin
Residence Inn Franklin
Franklin Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Boston Franklin staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All I have to say is we paid over $300 for 1 night...definitely not worth that price.”
tutulinaka, 11 Apr 2017 | Read review
“Not sure if one side is less train noisy. Might be worth checking.”
I3983PImarkh, 7 Mar 2017 | Read review
“We were on the third floor no issues...”
egana2016, 27 Feb 2017 | Read review
“If want quiet room, ask for a room away from the train station.”
BevAnn30, 23 Feb 2017 | Read review
“If you need a place to stay....this is it.”
smalloy2, 10 Dec 2016 | Read review
5 of 5