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Hawthorn Suites by Wyndham Franklin / Milford Area

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Hawthorn Suites by Wyndham Franklin \/ Milford Area
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907 Reviews from our TripAdvisor Community

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There are newer reviews for Hawthorn Suites by Wyndham Franklin / Milford Area
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Showing 887: English reviews
Oxford, Massachusetts
1 review
Reviewed 28 October 2016

What a great experience. This was our wedding hotel and we were upgraded to s suite. Very clean. Staff was fantastic.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank 451theresaq
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin / Milford Area, responded to this review

...And what a great review! Thank you for choosing our hotel for such an important occasion. I am thrilled that you and your guests were so happy, and I thank you for your kind words about the Franklin team. Please come back and visit us. More 

Ingle wood
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 October 2016

I stayed for three nights. My complaints are the air conditioner and refrigerator were very loud. It was hard to fall asleep and stay because of the noise. Otherwise it was okay. The room was clean and neat.

Helpful?
Thank redbone8888
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin / Milford Area, responded to this review

Thank you very much for staying with us. I am glad that you found your room to be clean and neat, though I am sorry that the air conditioner and refrigerator noise disturbed your sleep. I certainly hope that this was your first experience of many with us, and that you are able to sleep more restfully the next time... More 

Monmouth, Maine
1 review
Reviewed 25 October 2016

Family of 5 adults. We stayed in two rooms. Paid for two King size suites, stayed in two queen size suites. Still waiting for a credit on our Credit Card only to find out we have been charged and additional 10/room. For What???? Beds were not comfortable and other guests were loud with crying baby all night.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank ceciliar65
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin / Milford Area, responded to this review

Thank you for staying with us, and for providing feedback about your stay. At the hotel's new manager, I greatly appreciate hearing about the guest experience at the hotel. I am very sorry that your experience was less than ideal. I have also looked into the credit card issue you mentioned, and believe that you may have seen an initial... More 

1 review
Reviewed 22 October 2016 via mobile

I booked this based on the ratings. This is NOT what the ratings says it is. Dirty rooms....way below average. I will not be visiting another Hawthorn suites. I usually check a few websites prior to booking, but did not this time. Very disappointing.

Helpful?
Thank rob t
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin / Milford Area, responded to this review

I am so sorry to see how unhappy you were with your stay. As the new manager of the hotel, I appreciate your feedback, as it will help us to see where we might improve. I sincerely hope that you might return to visit us again at some point in the future, so that you might see the improvements we... More 

Treasure coast of Florida
Level Contributor
101 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 19 October 2016

My husband and service dog spent the night last week at the Hawthorn Suites. We especially liked the layout and size of the room! We got a good nights sleep because the hotel was quiet. we would stay here again if our path took us to Franklin.

Helpful?
Thank burlbeach
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin / Milford Area, responded to this review

I am glad that all three of you were so comfortable here with us. Thank you for choosing our hotel for this recent visit. I hope that your path does, in fact, take you back through Franklin, and that we see you as our guests again soon. More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hawthorn Suites by Wyndham Franklin / Milford Area

Address: 835 Upper Union Street, Franklin, MA 02038
Region: United States > Massachusetts > Franklin
Price Range: $133 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Franklin / Milford Area 3*
Number of rooms: 100
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Also Known As:
Hawthorn Suites By Wyndham Franklin Hotel Franklin
Hawthorn Suites Franklin
Franklin Hawthorn Suites
Hawthorn Suites Ltd Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorn Suites by Wyndham Franklin / Milford Area staff and other travellers.
1 question
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Worcester, Massachusetts
over a year ago

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Questions? Get answers from Hawthorn Suites by Wyndham Franklin / Milford Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On the first floor, close to the parking by the door where you need a room key to get into the building, convenient for carrying luggage.”
 of 5 bubbles 183wandaf, 10 Oct 2016 | Read review
“First floor close to breakfast room and parking.”
 of 5 bubbles artjourneys, 8 Oct 2016 | Read review
“Always book a room on the upper floors.”
 of 5 bubbles 983dond, 31 Aug 2016 | Read review
“we like the one bedroom suite so we can have privacy”
 of 5 bubbles nmurphy9794, 16 Aug 2016 | Read review
“Stay away until they deal with unsavory guests”
 of 5 bubbles Missymom53, 4 Jun 2016 | Read review
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