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Fairfield Inn & Suites Lenox Great Barrington/Berkshires

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251 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Lenox Great Barrington/Berkshires
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Showing 250: English reviews
Thiells, New York
Reviewed 15 July 2014

We stayed one night at his beautifully recently refurbished hotel. The room was quite large, immaculate, and well located a couple of miles from town. The staff was wonderful, particularly Crystal at the front desk. She was delightful, professional and very helpful addressing all of our needs. In fact, as we were leaving, even every member of the housekeeping staff...

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Helpful?
1Thank Evd1230
ZackOxley, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear EVD1230, I would like to apologize that you did not receive our plush feather pillows. One of the highlights of our rooms is the choice of soft foam pillows or natural down feather options. I will look into this and make certain improvements are made. Thank you for letting me know about the wonderful experience you had during your...

Alexandria, Virginia
Reviewed 14 July 2014

This is perfect venue for any visit that includes Tanglewood, Williamstown Playhouse, Jacob's Pillow, Norman Rockwell Museum, historic Stockbridge, Interlachen, foliage viewing or any combination thereof. Easily accessible, comfortable rooms, wide selections for breakfast. Friendly & knowledgeable staff.

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Helpful?
Thank john b
ZackOxley, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear John B, I want to thank you for taking the time to share your recent experience with the Tripadvisor audience. The Berkshire Fairfield Inn & Suites is well situated in relation to all the venues you mentioned. The first thing that struck me when I came to this area was how beautiful the surrounding area was. The mountainous views,...

Corning, New York
Reviewed 13 July 2014

Traveling can be hard if your wife is ill. We have stayed at the Fairfield Inn in Great Barrington several times, and always with the same results. The evening desk clerk/manager, Jen Greaney has always helped us with special needs due to my wife's allergies. It is nice to know someone is willing to help, after a long trip. I...

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Helpful?
Thank James K
ZackOxley, Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear James K, Thank you so much for letting us know about your experience recently. I am looking forward to letting Jen know what a positive impact she made on you and your wife during your trip to the Berkshires. We are always looking to make our guests feel relaxed and at home. I wish your wife a speedy recovery....

ocon1297
Reviewed 10 July 2014

Since we usually reserve at Marriott Hotels because of their service, we had a more than wonderful experience at this Fairfield Marriott in Great Barrington, MA. Being in design, I noticed the attention to detail in furnishings, accessories, wall coverings, room decorating, etc. All blended well with turquoise and light green color palette. Immediately walking into he lobby, it was...

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Helpful?
1Thank ocon1297
ZackOxley, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Ocon 1297, I am so pleased to hear that you enjoyed your time with us! We have some of the friendliest and most knowledgeable staff in the area on hand to assist with planning your time in the Berkshires. With so many wonderful choices, sometimes it can be difficult to decide what to take advantage of. I will be...

Cambridge, Massachusetts
Reviewed 9 July 2014

We chose this hotel because I was working remotely for at least part of our vacation and I needed a place with a desk and a reliable internet connection, and the Fairfield Inn provided that just as I needed. The bed was firm but not uncomfortable. Our room had a very nice shower (but no tub). Room was clean. Staff...

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Helpful?
Thank Catherine C
ZackOxley, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Nuacara, I hope that you were able to relax and enjoy your vacation despite having to do some work! This area is so beautiful this time of the year, it is too nice to be stuck inside for too long. If you have a moment, please let me know what we could have done differently to make the vacation...

NYC
Reviewed 7 July 2014

This place is fine. But really overpriced. Still, the hotel gave us good access to Tanglewood and Great Barrington which is exactly what we bargained for. The workout room was adequate and the pool looked well maintained.

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Helpful?
Thank jjmccool
ZackOxley, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Jjmccool, I would like to thank you for choosing to stay with us during your recent voyage to the heart of the Berkshires. We take a great deal of pride in providing clean, comfortable, and relaxing accommodations to our guests. We work diligently to make sure we are priced reasonably within our market and to deliver top-notch service. If...

Massachusetts
Reviewed 6 July 2014

This hotel was nice, clean, and modern. Our room was comfortable, albeit a little noisy with people running in the halls above our room. Our beds were pleasant and overall the facilities were nice. The pool was nice, and we wished we could have used it more but our trip was a short one for a concert at Tanglewood. The...

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Helpful?
Thank kcameron13
Berkshire_Fairfield, Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Thank You kcameron13! We at the Fairfield Inn and Suites Great Barrington strive to be the best. We are glad that our team went above and beyond for you during your trip to the Berkshires. I do apologize that the breakfast was not up to your standards. I can assure you we will take your feedback very serious and use...

Brooklyn, New York
Reviewed 5 July 2014

Very fine hotel. Staff exceptionally pleasant and helpful. Rooms were very clean. Good location - 15 minutes to the Divine Mercy Shrine in Stockbridge; and also 15 minutes to the Norman Rockwell Museum. About 20 minutes to Tanglewood. I recommend it

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Helpful?
Thank Thomas D
ZackOxley, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Thomas D, Thank you for the vote of confidence! There are so many local attractions to enjoy and we are just a short drive away from all of them. I suspect you were unable to take advantage of all the Berkshires has to offer, so you will have to come back and see us later. Take care until then!...

Rehoboth, Massachusetts
Reviewed 5 July 2014 via mobile

We recently stayed at the Fairfield Inn for 2 nights. We were attending the James Taylor Concert at Tanglewood with our two young boys(ages 8 & 10). The hotel was fantastic! The beds were super comfy and we all slept like logs! We even sleep past breakfast one day because the room was so quiet and the shaded kept all...

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Helpful?
Thank 351Buster
ZackOxley, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear 351 Buster, Thank you for the kind words about our hotel and the staff! I am delighted to hear you enjoyed the concert and your time in the Berkshires. There are so many wonderful things to do nearby, it always helps to come back to the hotel and enjoy the largest indoor pool In the area! Next time you...

Boston, Massachusetts
Reviewed 3 July 2014

typical fairfield inn, with a nicer exterior, we were able to stay only one night, which was what won us over vs a b&b. It's a nice place to rest your head, breakfast was just OK. It's about a half hour to Tanglewood, but be prepared for long lines, so leave earlier.

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Helpful?
2Thank jeannette e
ZackOxley, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Jeannette e, Thank you for choosing to stay with us during your recent trip to the Berkshires. We take a great deal of pride in being the premier lodging option for patrons of Tanglewood! Be sure to stay with us again next time you are in the area for a show or concert!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Fairfield Inn & Suites Great Barrington, in the beautiful Berkshires, is located near the area's best attractions and outdoor activities. This hotel offers 93 comfortable guest rooms and luxurious suites equipped with high-speed internet, microwave and refrigerator. The amenities include complimentary breakfast, Jacuzzi, fireplaces, indoor swimming pool, fitness room and game room. Complimentary full hot breakfast for all guests! The Fairfield Inn & Suites Great Barrington offers a variety of exciting activities nearby including skiing, golf and romantic dining. ... more   less 

Additional Information about Fairfield Inn & Suites Lenox Great Barrington/Berkshires

Address: 249 Stockbridge Rd, Bldg 1, Great Barrington, MA 01230-1297 (Formerly Comfort Inn Great Barrington)
Region: United States > Massachusetts > Berkshires > Great Barrington
Price Range: $184 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Lenox Great Barrington/Berkshires 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Comfort Inn Great Barrington Hotel Great Barrington
Great Barrington Comfort Inn
Hotel Style:
#1 Business Hotel in Great Barrington
#2 Romantic Hotel in Great Barrington
#4 Family Hotel in Great Barrington
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Lenox Great Barrington/Berkshires staff and other travellers.
3 questions
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NYC
7 months ago
Oakville, Connecticut
over a year ago
Elkins Park, Pennsylvania
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Lenox Great Barrington/Berkshires staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor rooms”
 of 5 bubbles dino2020, 3 Jan 2017 | Read review
“high floors are less noisy!”
 of 5 bubbles drjeff77, 3 Jan 2017 | Read review
“The hotel sits on its own lot, so I don't know that there would be a lot of difference in the rooms. I would take the cheapest.”
 of 5 bubbles ASKEagleEye, 27 Oct 2016 | Read review
“We had a ground floor room and there was a lot of noise from the room above - I would suggest a room on the top floor - there is a lift!”
 of 5 bubbles jeang577, 1 Oct 2016 | Read review
“Hotel is set well back from US 7, so traffic noise isn't a problem.”
 of 5 bubbles juliaw423, 20 Sep 2016 | Read review
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