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Fairfield Inn & Suites Lenox Great Barrington/Berkshires

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259 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Lenox Great Barrington/Berkshires
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Showing 258: English reviews
Corning, New York
Reviewed 13 July 2014

Traveling can be hard if your wife is ill. We have stayed at the Fairfield Inn in Great Barrington several times, and always with the same results. The evening desk clerk/manager, Jen Greaney has always helped us with special needs due to my wife's allergies. It is nice to know someone is willing to help, after a long trip. I...

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Helpful?
Thank James K
ZackOxley, Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear James K, Thank you so much for letting us know about your experience recently. I am looking forward to letting Jen know what a positive impact she made on you and your wife during your trip to the Berkshires. We are always looking to make our guests feel relaxed and at home. I wish your wife a speedy recovery....

ocon1297
Reviewed 10 July 2014

Since we usually reserve at Marriott Hotels because of their service, we had a more than wonderful experience at this Fairfield Marriott in Great Barrington, MA. Being in design, I noticed the attention to detail in furnishings, accessories, wall coverings, room decorating, etc. All blended well with turquoise and light green color palette. Immediately walking into he lobby, it was...

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1Thank ocon1297
ZackOxley, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Ocon 1297, I am so pleased to hear that you enjoyed your time with us! We have some of the friendliest and most knowledgeable staff in the area on hand to assist with planning your time in the Berkshires. With so many wonderful choices, sometimes it can be difficult to decide what to take advantage of. I will be...

Cambridge, Massachusetts
Reviewed 9 July 2014

We chose this hotel because I was working remotely for at least part of our vacation and I needed a place with a desk and a reliable internet connection, and the Fairfield Inn provided that just as I needed. The bed was firm but not uncomfortable. Our room had a very nice shower (but no tub). Room was clean. Staff...

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Helpful?
Thank Catherine C
ZackOxley, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Nuacara, I hope that you were able to relax and enjoy your vacation despite having to do some work! This area is so beautiful this time of the year, it is too nice to be stuck inside for too long. If you have a moment, please let me know what we could have done differently to make the vacation...

NYC
Reviewed 7 July 2014

This place is fine. But really overpriced. Still, the hotel gave us good access to Tanglewood and Great Barrington which is exactly what we bargained for. The workout room was adequate and the pool looked well maintained.

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Helpful?
Thank jjmccool
ZackOxley, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Jjmccool, I would like to thank you for choosing to stay with us during your recent voyage to the heart of the Berkshires. We take a great deal of pride in providing clean, comfortable, and relaxing accommodations to our guests. We work diligently to make sure we are priced reasonably within our market and to deliver top-notch service. If...

Massachusetts
Reviewed 6 July 2014

This hotel was nice, clean, and modern. Our room was comfortable, albeit a little noisy with people running in the halls above our room. Our beds were pleasant and overall the facilities were nice. The pool was nice, and we wished we could have used it more but our trip was a short one for a concert at Tanglewood. The...

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Helpful?
Thank kcameron13
Berkshire_Fairfield, Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Thank You kcameron13! We at the Fairfield Inn and Suites Great Barrington strive to be the best. We are glad that our team went above and beyond for you during your trip to the Berkshires. I do apologize that the breakfast was not up to your standards. I can assure you we will take your feedback very serious and use...

Brooklyn, New York
Reviewed 5 July 2014

Very fine hotel. Staff exceptionally pleasant and helpful. Rooms were very clean. Good location - 15 minutes to the Divine Mercy Shrine in Stockbridge; and also 15 minutes to the Norman Rockwell Museum. About 20 minutes to Tanglewood. I recommend it

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Helpful?
Thank Thomas D
ZackOxley, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Thomas D, Thank you for the vote of confidence! There are so many local attractions to enjoy and we are just a short drive away from all of them. I suspect you were unable to take advantage of all the Berkshires has to offer, so you will have to come back and see us later. Take care until then!...

Rehoboth, Massachusetts
Reviewed 5 July 2014 via mobile

We recently stayed at the Fairfield Inn for 2 nights. We were attending the James Taylor Concert at Tanglewood with our two young boys(ages 8 & 10). The hotel was fantastic! The beds were super comfy and we all slept like logs! We even sleep past breakfast one day because the room was so quiet and the shaded kept all...

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Helpful?
Thank 351Buster
ZackOxley, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear 351 Buster, Thank you for the kind words about our hotel and the staff! I am delighted to hear you enjoyed the concert and your time in the Berkshires. There are so many wonderful things to do nearby, it always helps to come back to the hotel and enjoy the largest indoor pool In the area! Next time you...

Boston, Massachusetts
Reviewed 3 July 2014

typical fairfield inn, with a nicer exterior, we were able to stay only one night, which was what won us over vs a b&b. It's a nice place to rest your head, breakfast was just OK. It's about a half hour to Tanglewood, but be prepared for long lines, so leave earlier.

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2Thank jeannette e
ZackOxley, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Jeannette e, Thank you for choosing to stay with us during your recent trip to the Berkshires. We take a great deal of pride in being the premier lodging option for patrons of Tanglewood! Be sure to stay with us again next time you are in the area for a show or concert!

New York, NY
Reviewed 30 June 2014 via mobile

Ok so we usually prefer lodging with personality. B& Bs, boutique hotels. Obviously this motel is neither. What it is though is a very clean, chain motel with great beds (at least our king bed was terrific). You won't feel like you are in the Berkshires from the inside, but when you walk outside, you will see the Berkshire hills....

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1Thank NewYorkNYTraveler
ZackOxley, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear NewYorkNYTraveler, Thank you for choosing to stay with us during your recent trip to the Berkshires. I also want to thank you for mentioning some areas for improvement. There are so many choices for shopping, dining, and entertainment in the area. I am certain we can continue working on combining small town charm with the quality and consistency of...

Reviewed 30 June 2014 via mobile

Hotel rooms very clean and comfortable. Hotel ends move away from plastic cutlery at breakfast - much too focused on the cheap fast delivery, doesn't work. Most staff were very pleasant and helpful with the exception of one female at reception who was nasty, rude and very unpleasant. We were there as part of a wedding entourage, her behaviour and...

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Helpful?
Thank Mary M
ZackOxley, General Manager at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Mary M, Here at the Berkshire Fairfield Inn & Suites, we are constantly striving to offer our guests a more comfortable and relaxing stay. I am delighted to hear that you enjoyed your weekend and would be interested in speaking with you regarding the areas that can be improved. Feedback such as this is essential for our growth in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Fairfield Inn & Suites Great Barrington, in the beautiful Berkshires, is located near the area's best attractions and outdoor activities. This hotel offers 93 comfortable guest rooms and luxurious suites equipped with high-speed internet, microwave and refrigerator. The amenities include complimentary breakfast, Jacuzzi, fireplaces, indoor swimming pool, fitness room and game room. Complimentary full hot breakfast for all guests! The Fairfield Inn & Suites Great Barrington offers a variety of exciting activities nearby including skiing, golf and romantic dining. ... more   less 

Additional Information about Fairfield Inn & Suites Lenox Great Barrington/Berkshires

Address: 249 Stockbridge Rd, Bldg 1, Great Barrington, MA 01230-1297 (Formerly Comfort Inn Great Barrington)
Region: United States > Massachusetts > Berkshires > Great Barrington
Price Range: $188 - $516 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Lenox Great Barrington/Berkshires 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Comfort Inn Great Barrington Hotel Great Barrington
Great Barrington Comfort Inn
Hotel Style:
#1 Business Hotel in Great Barrington
#2 Romantic Hotel in Great Barrington
#4 Family Hotel in Great Barrington
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Lenox Great Barrington/Berkshires staff and other travellers.
3 questions
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NYC
9 months ago
Oakville, Connecticut
over a year ago
Elkins Park, Pennsylvania
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Lenox Great Barrington/Berkshires staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can't Go Wrong.”
 of 5 bubbles FellowTraveler051, 17 Mar 2017 | Read review
“book somewhere else!”
 of 5 bubbles Z5340RAjessicaj, 6 Mar 2017 | Read review
“The hotel is off the highway. We stayed on the first floor”
 of 5 bubbles muskymall, 27 Feb 2017 | Read review
“3rd floor rooms”
 of 5 bubbles dino2020, 3 Jan 2017 | Read review
“high floors are less noisy!”
 of 5 bubbles drjeff77, 3 Jan 2017 | Read review
5 of 5