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Holiday Inn Express Amherst-Hadley

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222 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Amherst-Hadley
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Showing 221: English reviews
Hadley
Reviewed 15 May 2015

We experienced a courteous staff, a comfortable clean room, and a great selection for breakfast. My daughter and I were on a college tour and if she goes to school in the area I'll stay here again. Accommodated our needs quite well.

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Helpful?
Thank lynneb382
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Lynne! We truly appreciate the feedback. The goal is always to ensure that start to finish we prove ourselves to be the best fit in the area. We also love knowing we may have a new family joining our hotel family! Best of luck as the decision making unfolds, we hope to see you again!

San Diego, California
Reviewed 9 May 2015

New, clean, quiet, windows open, easy parking, big room, soft bed, friendly reception, good free hot breakfast. Quite good value. Close to Umass and our friends' houses. What more could you ask for? (TripAdvisor wants more characters!)

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Helpful?
Thank rogerbowman
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Mr. Bowman, It's a tough thing to fulfill minimum character requirements sometimes! Given I have no such character goal to meet, I will simply offer you this: THANK YOU! It's awesome to know we've hit so many corners of the stay experience for you. Visit us again!

Monmouth County, NJ
Reviewed 20 April 2015

The hotel is clean and very convenient to the town of Amherst and the area colleges. Unfortunately, we were subjected to loud noise and inconsiderate guests late at night and had to move our room at 11:30pm. The hotel manager (Chris) was very accommodating and understanding and turned around the negative experience. If I am ever back in the area,...

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Helpful?
1Thank njtravlr
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Njtrvlr, I'm so sorry you ran into a late night noise issue which resulted, frustratingly so, in moving your room so late in the evening. The disturbance you experienced is by no means representative of "normal" at our facility, though time to time challenging moments do arise. The saving grace, which I thank you for highlighting, is that every staff...

Glen Cove, New York
Reviewed 20 April 2015

My family and I have been coming to the area for many years to visit family and we have tried a number of the hotels in the area and this one was by far the nicest and most comfortable of the ones we've tried. We will definitely stay here again. The room was a really nice size, clean and fresh...

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Helpful?
Thank Amy P
Waterford, Connecticut
Reviewed 15 April 2015

I am always happy to stay at this hotel. The hotel is always perfectly clean as are the rooms and sitting areas. The breakfast selection is great and the cinnamon pastry is outstanding. But perhaps what this Holiday Inn has going for it, is it's exceptional staff. Vera and Cassie are only 2 of the friendly helpful people at the...

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Helpful?
Thank Susan G G
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Mrs. G! Nothing makes me happier than reading reviews like yours. Though it's no surprise to me the genuine nature of my staff and the caring service they provide, that you are so touched by it means the world to us. Thank you for the special mention of folks you believe go above and beyond, and for reflecting in your...

Reviewed 12 April 2015 via mobile

We always stay at HIE when traveling. This location is no exception to the reasonably priced, clean, modern, comfortable hotel we are accustomed. Free breakfast and a cool pancake making machine is a plus. It is close to a mall and many restaurants and a short drive to Amherst, U of Mass, and Smith College.

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Helpful?
Thank stylelegal
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Dear Stylelegal, Thank you so much for sharing your positive experience! Sounds like you are part of the Holiday Inn Express family, which we appreciate very much. Look forward to seeing you in the future!

Reviewed 6 April 2015

This is a good version of your standard mid-range national brand hotel. The room was clean and I think it's slightly larger than the typical room you might find. The bathroom is large with what I suspect is a more powerful exhaust fan than usual. The bed was comfortable and linens were clean. I am with my daughter, looking at...

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Helpful?
1Thank Mike S
Braintree, Massachusetts
Reviewed 11 March 2015

We stayed at the Holiday Inn Express on a Saturday night in late February. We had stayed at this property a few times in the early 2000's when our daughter was an undergrad at UMass. The room was well maintained, clean and comfortable. The bathroom ditto. In that respect it met our expectations and our memory of earlier visits. The...

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2Thank RamblinMar
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Ramblin', For your return trip to an old stomping ground we thank you for coming back to visit us! It's great to see we're the facility you remember in terms of quality, condition, and cleanliness as it's been over 10 years since your last stay! This is a testament to the commitment of our team members who work so hard...

North Reading, Massachusetts
Reviewed 3 March 2015

My college-bound daughter and I had a very comfortable evening here. We each had our own queen size bed as we watched American Idol on a large flat screen TV. The bathroom was top-notch with everything you needed. They have a pool with a hot tub and we took advantage of their free breakfast which included sausage, eggs, pancakes, and...

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Helpful?
1Thank TracyandDad
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Tracy, Thank you so much for the nice write up! We're very happy you enjoyed the facility... American idol!? Is that show still going!? Sounds like it was a cozy night and a great visit, which is music to our ears! Hope to see you again.

Saranac Lake, New York
Reviewed 2 February 2015

We spent the weekend here back in September. The hotel is clean and comfortable. The entrance is a little awkward, especially at night, but overall the location is very convenient. They offer a nice pool area for younger kids.

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Helpful?
Thank DarraD9225
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

DarraD! Thank you for staying with us, and for leaving a bit of feedback. I can certainly appreciate our entrance being a little tricky, but I'm glad you were able to get settled and enjoy the facility! Hope to see you again in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Amherst/Hadley, is located in the Pioneer Valley, conveniently situated near Amherst, Hampshire, Mount Holyoke, Smith College, and the University of Massachusetts. Our 100 rooms include a business class floor and 22 suites. Enjoy complimentary, deluxe 'Smart Start' breakfast, including hot items; wireless high-speed Internet; and use of our indoor pool and fitness room. Explore all our area has to offer and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 

Additional Information about Holiday Inn Express Amherst-Hadley

Address: 400 Russell St, Hadley, MA 01035-9579
Region: United States > Massachusetts > Hampshire County > Hadley
Price Range: $144 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Amherst-Hadley 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Amherst-Hadley Hotel Hadley
Holiday Inn Express Hadley
Holiday Inn Hadley
Hadley Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Amherst-Hadley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor was quiet”
 of 5 bubbles SouthEndTraveler, 1 Jan 2017 | Read review
“Stay on the first floor or ask for a room near the elevator if not.”
 of 5 bubbles floridaforever09, 19 Dec 2016 | Read review
“Nice view from Presidential Suite on third floor, lot's of natural light, windows open, fantastic staff.”
 of 5 bubbles smqharris, 17 Dec 2016 | Read review
“Top floor was quiet”
 of 5 bubbles O629POjamesc, 16 Nov 2016 | Read review
“Ask for a room away from the main road to ensure the quietness.”
 of 5 bubbles D493VHthomasb, 25 Oct 2016 | Read review
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