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Holiday Inn Express Amherst-Hadley

TripAdvisorUS$118*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$118*
US$118*
US$118*
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Holiday Inn Express Amherst-Hadley
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228 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Waterford, Connecticut
Reviewed 15 April 2015

I am always happy to stay at this hotel. The hotel is always perfectly clean as are the rooms and sitting areas. The breakfast selection is great and the cinnamon pastry is outstanding. But perhaps what this Holiday Inn has going for it, is it's exceptional staff. Vera and Cassie are only 2 of the friendly helpful people at the...

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Helpful?
Thank Susan G G
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Mrs. G! Nothing makes me happier than reading reviews like yours. Though it's no surprise to me the genuine nature of my staff and the caring service they provide, that you are so touched by it means the world to us. Thank you for the special mention of folks you believe go above and beyond, and for reflecting in your...

Reviewed 12 April 2015 via mobile

We always stay at HIE when traveling. This location is no exception to the reasonably priced, clean, modern, comfortable hotel we are accustomed. Free breakfast and a cool pancake making machine is a plus. It is close to a mall and many restaurants and a short drive to Amherst, U of Mass, and Smith College.

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Helpful?
Thank stylelegal
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Dear Stylelegal, Thank you so much for sharing your positive experience! Sounds like you are part of the Holiday Inn Express family, which we appreciate very much. Look forward to seeing you in the future!

Reviewed 6 April 2015

This is a good version of your standard mid-range national brand hotel. The room was clean and I think it's slightly larger than the typical room you might find. The bathroom is large with what I suspect is a more powerful exhaust fan than usual. The bed was comfortable and linens were clean. I am with my daughter, looking at...

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Helpful?
1Thank Mike S
Braintree, Massachusetts
Reviewed 11 March 2015

We stayed at the Holiday Inn Express on a Saturday night in late February. We had stayed at this property a few times in the early 2000's when our daughter was an undergrad at UMass. The room was well maintained, clean and comfortable. The bathroom ditto. In that respect it met our expectations and our memory of earlier visits. The...

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Helpful?
2Thank RamblinMar
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Ramblin', For your return trip to an old stomping ground we thank you for coming back to visit us! It's great to see we're the facility you remember in terms of quality, condition, and cleanliness as it's been over 10 years since your last stay! This is a testament to the commitment of our team members who work so hard...

North Reading, Massachusetts
Reviewed 3 March 2015

My college-bound daughter and I had a very comfortable evening here. We each had our own queen size bed as we watched American Idol on a large flat screen TV. The bathroom was top-notch with everything you needed. They have a pool with a hot tub and we took advantage of their free breakfast which included sausage, eggs, pancakes, and...

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Helpful?
1Thank TracyandDad
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Tracy, Thank you so much for the nice write up! We're very happy you enjoyed the facility... American idol!? Is that show still going!? Sounds like it was a cozy night and a great visit, which is music to our ears! Hope to see you again.

Saranac Lake, New York
Reviewed 2 February 2015

We spent the weekend here back in September. The hotel is clean and comfortable. The entrance is a little awkward, especially at night, but overall the location is very convenient. They offer a nice pool area for younger kids.

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Helpful?
Thank DarraD9225
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

DarraD! Thank you for staying with us, and for leaving a bit of feedback. I can certainly appreciate our entrance being a little tricky, but I'm glad you were able to get settled and enjoy the facility! Hope to see you again in the future!

Brewster, New York
Reviewed 26 January 2015

Our room had a lock malfunction and were could not get in our room late Friday night. The staff was very helpful and accommodating. Brian helped us Friday night and made sure we had everything we needed. On Saturday morning we were still unable to get in our room. Amber Boyle could not have been more helpful. She sent us...

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Helpful?
Thank Kathy T
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Dear Kathy, It is always when you're completely sold out, or it's 3:30am, in the midst of a snowstorm, and there is only (1) person working the overnight, or some such combination that something goes wrong with a guest room door lock. This is where training & confident service professionals pay you back ten fold! I'm very happy my team...

Hartford, Connecticut
Reviewed 2 January 2015

The staff were helpful and friendly. We got a roll=away bed quickly for a nominal fee. Our blowdryer broke and they got us a new one immediately. The pool was warm and kid friendly. It was not noisy at all and the breakfast was satisfying.

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Helpful?
Thank JMG73
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Dear JMG73, Very nice to know your stay went well from start to finish. I'm glad you were able to experience different areas of the hotel and found them all to be to your liking! That's what we like to hear! Hope to see you and your family again in the future!

Enfield, Connecticut
Reviewed 8 December 2014

My friend and I stayed at this hotel which the bride and groom had set aside a block of rooms for the guests. The check-in process was flawless, and the staff were cheerful and friendly. We got a shuttle to and from the wedding at the Lord Jeffery Inn in Amherst, Ma. One of the staff in charge of getting...

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Helpful?
Thank Nancy M
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Dear Nancy! I am reading this review in the first couple hours of my day and it's setting the tone for the remainder of my morning in the very best of ways! Thank you for going so in depth in the your telling of our property. The staff here has a particular fondness for wedding weekends as they get caught...

massachusetts
Reviewed 29 November 2014

We stayed on Thanksgiving night and had a mixed experience. I think generally the hotel is good, but it was understaffed, especially in the morning. The room was very large and the bed was comfortable. The room was clean except for the chrome toilet paper holder. It was clear to me that it hadn't been washed in a very long...

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Helpful?
Thank leftwing
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Thank you for bringing these items of service to our attention. I appreciate you acknowledging the points of your stay that were to your satisfaction as well as mentioning what you felt was lacking. We've addressed the service concerns with the appropriate individuals on staff and we are looking into the hot water concern, though you're correct in that we've...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Amherst/Hadley, is located in the Pioneer Valley, conveniently situated near Amherst, Hampshire, Mount Holyoke, Smith College, and the University of Massachusetts. Our 100 rooms include a business class floor and 22 suites. Enjoy complimentary, deluxe 'Smart Start' breakfast, including hot items; wireless high-speed Internet; and use of our indoor pool and fitness room. Explore all our area has to offer and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 

Additional Information about Holiday Inn Express Amherst-Hadley

Address: 400 Russell St, Hadley, MA 01035-9579
Region: United States > Massachusetts > Hampshire County > Hadley
Price Range: $161 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Amherst-Hadley 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Amherst-Hadley Hotel Hadley
Holiday Inn Express Hadley
Holiday Inn Hadley
Hadley Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Amherst-Hadley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back parking lot, first floor, are good.”
JimO80, 16 Feb 2017 | Read review
“3rd floor was quiet”
SouthEndTraveler, 1 Jan 2017 | Read review
“Stay on the first floor or ask for a room near the elevator if not.”
floridaforever09, 19 Dec 2016 | Read review
“Nice view from Presidential Suite on third floor, lot's of natural light, windows open, fantastic staff.”
smqharris, 17 Dec 2016 | Read review
“Top floor was quiet”
O629POjamesc, 16 Nov 2016 | Read review
5 of 5
TripAdvisor
US$118* /night
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Booking.comUS$118
HIExpress.comUS$118
Expedia.comUS$118
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Prices are for 1 room, 2 adults
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