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Holiday Inn Express Amherst-Hadley

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Holiday Inn Express Amherst-Hadley
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225 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Amherst-Hadley
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Showing 224: English reviews
Bisley, United Kingdom
Reviewed 14 October 2014

Spent a night here on our trip. The hotel is a few miles outside of town and is quiet and very comfortable. Rooms are fairly large, fresh and clean with very comfy beds. Staff were helpful and gave a good dinner recommendation (Zoe's fish house). Breakfast was a bit of a disappointment with mostly ok stuff but the hot sausage...

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Helpful?
Thank GTSSurrey
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Thank you for taking a moment to share your thoughts. I'm very glad to know our staff was able to assist in helping with dinner plans, Zoe's is great place! We continue to monitor our breakfast in the morning as our feedback has been to both ends of the spectrum. We're now prepping some items differently to start the day...

Medina, Washington
Reviewed 11 October 2014

I stayed for 10 days for our family trip. The hotel is relatively new and nicely maintained. Elevator is very slow but cleaned several times a day. room is also very clean and we were very comfortable throughout our stay. the hotel is conveniently located for access to colleges in Amherst area as well as shopping mall and restaurants if...

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Helpful?
1Thank Hioka M
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Dear Hioka M, Thank you for choosing our hotel for your extended stay! I'm glad our location was convenient to your daily activities and that overall you found our facility capable of delivering what you needed. I do apologize that our onsite guest laundry equipment wasn't enough to accommodate you and your family. Though not terribly close to our property,...

Banbury
Reviewed 11 October 2014 via mobile

Hotel is basic but comfortable enough for one night. There is no restaurant so you have to go out to eat. Breakfast was the worst I have ever found in a hotel! The speciality is rubber omelettes and unidentified lumps of meat eaten off paper plates. Tea was undeniable.

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Helpful?
Thank MikeDBanbury
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Dear Mike, Thank you for bringing to our attention your feelings about breakfast. I'm disappointed to know your perception of our offerings was less than satisfactory, but your feedback gives us the ability to critique the process and product to see what we can do to improve. I'd gladly welcome a call at the property level to discuss your stay...

orlandoflorida
Reviewed 20 September 2014

On our recent trip to relocate our twins up east to Manchester, CT and the Amherst, MA, our second part of the trip involved getting our son settled in Amherst. Although I usually stay at Courtyard by Marriott, the one that was at Hadley/Amherst was $60 over what I am used to paying. The property in Manchester was in line...

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Helpful?
2Thank orlandotourist
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Dear Orlandotourist, To be able to take pause and read such a wonderful review has been a highlight in my day - what a thorough recap of our facility! I appreciate very much your analytics, from pricing and amenities to room design and layout as well as the mention of how we're situated conveniently to other local attractions. To know...

Manchester, CT
Reviewed 13 September 2014 via mobile

The hotel itself was what one expects for this chain (clean, no frills but comfortable) but I wanted to give a shout out to the breakfast staff (Clara and Dina) who kept the breakfast area neat as a pin and fully stocked until the last minute of the buffet hours. They were kind, approachable and made breakfast a pleasure. Too...

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Helpful?
Thank loveguppy
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Thank you so much for the "shout out"! I'm printing your comment right now to make sure both women see how much you appreciated what they bring to our breakfast atmosphere. I thank you for taking the time to make a special mention. They are indeed a great duo! Have a wonderful day!

Smithtown, New York
Reviewed 2 September 2014

Stayed here for an overnight, 2 queen bed room. This place has that new hotel smell, the staff were courteous and profession. The hotel itself was immaculate. Room was perfect and quiet. Breakfast area was kept clean and food was good.

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Helpful?
Thank Deeeze
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Deeeze, I appreciate your concise compliments and taking the time to let us know what you thought of the hotel. Our staff here take their jobs very personally and try their best to exceed expectations. We are truly blessed to have such great people doing such wonderful work. To see their concern for providing great service translate to positive guest...

Reviewed 23 August 2014

We arrived to kids playing hockey in the commons room. They were part of half the hotel there for a hockey tourney at UMass. Lots of teams stay here, but get a room on the end of the hall and it is fine. The workout room is attached to the pool, but adequate. I liked the proximity to the big...

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Helpful?
Thank kathymommy
Winston-Salem, NC
Reviewed 23 August 2014

Our family stayed here during a visit to Amherst College--very convenient. It is a typical, newer Holiday Inn Express. Staff was friendly, and room comfortable. Breakfast was standard, but good. There are shops and restaurants nearby.

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Helpful?
Thank wsflyer
Williamsburg, Virginia
Reviewed 13 August 2014

This is a great location for Amherst and Northampton areas. We stayed here 3 nights in June. Rooms were clean, well appointed and the entire motel was well maintained. The staff was friendly and accommodating. Plenty of good spots to eat within a 3 mile radius and a Whole Foods grocery is nearby. We will stay here again on our...

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Helpful?
Thank J T
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Dear JT, I love reading that we will be seeing you back at our hotel! It's also great to know that beyond the facility meeting your needs, from the guest room to our staff, that our location and access to the surrounding businesses lent to your enjoyment of the area. Being centrally located is a perk we very much appreciate...

Bristol, Connecticut
Reviewed 29 July 2014

I stayed here for 2 nights on the weekend because a friend was getting married in town. Here's my assessment: Location: Conveniently located on Route 9 with easy access to Amherst, Hadley, and Northampton. Perfect for that area. Parking: Plenty of it Amenities: Did not use the hot tub or pool. The patio area was nice. We used that a...

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Helpful?
1Thank starla729
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Dear Starla, Thank you for sharing such great feedback! It's been a busy Summer season for us, and to know we're hitting the mark in such an all encompassing way, helps us keep up the service energy! I will be sure to share this feedback with our staff. I'm thrilled to know the courtyard was utilized so consistently throughout the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Amherst/Hadley, is located in the Pioneer Valley, conveniently situated near Amherst, Hampshire, Mount Holyoke, Smith College, and the University of Massachusetts. Our 100 rooms include a business class floor and 22 suites. Enjoy complimentary, deluxe 'Smart Start' breakfast, including hot items; wireless high-speed Internet; and use of our indoor pool and fitness room. Explore all our area has to offer and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 

Additional Information about Holiday Inn Express Amherst-Hadley

Address: 400 Russell St, Hadley, MA 01035-9579
Region: United States > Massachusetts > Hampshire County > Hadley
Price Range: $147 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Amherst-Hadley 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Amherst-Hadley Hotel Hadley
Holiday Inn Express Hadley
Holiday Inn Hadley
Hadley Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Amherst-Hadley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back parking lot, first floor, are good.”
 of 5 bubbles JimO80, 16 Feb 2017 | Read review
“3rd floor was quiet”
 of 5 bubbles SouthEndTraveler, 1 Jan 2017 | Read review
“Stay on the first floor or ask for a room near the elevator if not.”
 of 5 bubbles floridaforever09, 19 Dec 2016 | Read review
“Nice view from Presidential Suite on third floor, lot's of natural light, windows open, fantastic staff.”
 of 5 bubbles smqharris, 17 Dec 2016 | Read review
“Top floor was quiet”
 of 5 bubbles O629POjamesc, 16 Nov 2016 | Read review
5 of 5