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Indoor heated pool; comfortable Cloud 9 bed; wireless internet access, On the House hot breakfast buffet, 100% Hampton guarantee, 24-hour coffee/tea in lobby, business center, conveniently located just off I-91, minutes from UMass Amherst, Smith College, Hampshire College, Mt. Holyoke College & Amherst College. Minutes from downtown Northampton. Hotel opened in 2005. #1 Hampton Inn in New England according to our guests.
I paid $169 for one night in this absolute dump. The mattress pat was FILTHY and stained with mysterious stains. The sheets were dirty, the bedspread was dirty, there were empty soda bottles stuck between the bed and the wall. The bathroom looked like a...More
No frills, nothing fancy, but a nice solid motel run by nice people. Interiors are a little old, but the price was right and the dog could come with. Smoking rooms actually still available, which I didn't think anyone did anymore. Room was clean, not...More
We spent one night over the Labor Day weekend. First of all, the place looks great from the outside, which has clearly been redone, however, once you're inside it's an entirely different story. the rooms are dated, tired and rundown, the mattresses and pillows need...More
We stayed one night at this location. It seemed like there are many simple things that could be done to improve the experience of the guests staying here. For example:
- Basic room appearance. Lamp shades were ripped/torn, walls had various dents/holes, etc, room was...More
This is absolutely a middle of the road place to stay. Everything about it is rated OK. The room was clean but not immaculate. The beds were made and clean towels supplied daily. The kids enjoyed the pool which we were told was checked daily...More
Response from Sarahsmilesalot | Reviewed this property |
Our room was NOT clean. The bedspread was dirty and we had to take it off the bed to deal with getting into bed. The air conditioning caused the curtain to flap and billow allowing the outside light to glare in the room as... More
Our room was NOT clean. The bedspread was dirty and we had to take it off the bed to deal with getting into bed. The air conditioning caused the curtain to flap and billow allowing the outside light to glare in the room as the curtain moved. There was nothing, short of turning off the air conditioning, that we could do to remedy this. The front desk woman was so rude and condescending that we asked her if she was ok.
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"Don't bother unless you bring your own cleaning crew"