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Comfort Inn

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160 Reviews from our TripAdvisor Community

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Showing 159: English reviews
East Patchogue, New York, United States
Reviewed 1 September 2016 via mobile

The area had very few vacancies for this Saturday night in summer. We booked this hotel because it was available, and close to the family event we attended. We should have traveled farther from town and booked a better place. We checked in late and got a room across from the main building, on the second floor, last room. The...

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Helpful?
Thank Chris P
Ashley G, General Manager at Comfort Inn, responded to this review

Hi Chris, I'm very sorry about not responding to your latest email. We had corresponded back and forth a couple of times but I didn't see the most recent. I had thought the adjustment we'd made was satisfactory to you but unfortunately I missed the last response. I have adjusted the bill further and emailed you an updated copy of...

Wales, United Kingdom
Reviewed 29 August 2016 via mobile

Stayed 1 night with family , 2rooms in the heat of August. We requested a change to another big room with cold air conditioning and they allowed us to check out 2 rooms, we quickly moved and the room was perfect. They allowed us a late checkout which was very helpful. The pool was nice, heated slightly, so perfect. Great...

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Helpful?
Thank shazzalouise10
Hudson River Valley, New York
Reviewed 2 August 2016

The staff were helpful and courteous. Even though the room was small the beds and pillows were very comfy. Breakfast was assisted by very helpful staff. Good fare. Pool looked clean, but no users. Easy to find on road between Northampton and Hadley.

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Helpful?
Thank Mariann G
Ozone Park, New York
Reviewed 26 July 2016

We stopped here when traveling back from new Hampshire. This room was clean and comfortable. The woman working at the desk was pleasant and helpful. We asked where to get something to eat and she gave us suggestions. We arrived late and my daughter wanted to swim after being in the car a while. it was after 8 and the...

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Helpful?
Thank bid421
Arlington, Massachusetts
Reviewed 22 July 2016

We stayed for one night, but if one of our kids ends up at college in the area, this could become our go-to place. Comfortable beds, very clean room, good water pressure in the shower, and quiet. Breakfast was fine (the same items as other Comfort Inns we've stayed at), though the breakfast room was very busy (had to wait...

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Helpful?
Thank KLF95
Boston, Massachusetts
Reviewed 12 July 2016 via mobile

My 2 daughters and I stayed here for 4 nights. The beds were comfortable and room was clean. The room wasn't as big as some other hotels, but it had everything we needed. The pool was fun for the girls to use and the free breakfast was awesome. It is also a very reasonably priced hotel and is close to...

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Helpful?
Thank Cheryl S
Los Angeles, California
Reviewed 30 June 2016

We stayed at the Comfort Inn for almost a week while we looked for apartments in the area. The facility is clean and quiet, with helpful staff and a nice complimentary breakfast. It was very conveniently located in between Amherst and Northampton. We even mistakenly left behind a few items and they mailed them right back to our home. It...

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Helpful?
Thank David P
Palo Alto, California
Reviewed 30 May 2016 via mobile

My husband and I stand here for 5 days during his reunion. I had just had surgery and stayed in their accessible room which was perfect for me. Beds are comfortable and room is clean. Air conditioning was important as it was 95 degrees for 2 days. Room had a small refrigerator and microwave. There's a small indoor pool. Breakfast...

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Helpful?
Thank Marcia K
Scituate, Massachusetts
Reviewed 23 May 2016 via mobile

I'm writing this review on behalf of my husband who spent three nights at the inn last week. He checked out on Friday and realized Saturday morning that he had left three golf shirts and a pair of running shorts in one of the drawers. He called and spoke with Mary. She told him housekeeping found nothing. He asked that...

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Helpful?
Thank Oceangirl1953
Ashley G, General Manager at Comfort Inn, responded to this review

I am very sorry to hear that your lost items were not located for you the first time you called. I have spoken with the front desk and housekeeping on how this should have been handled and how to better use communication in the future. It would be my pleasure to offer you or your husband a discount on a...

South Berwick
Reviewed 22 May 2016

The room was clean and fully equipped with micro, frig coffee maker and hair dryer. With two double beds, it was still roomy. The bathroom was newly done and great. There was a complete breakfast, indoor swimming pool and exercise room available

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Helpful?
Thank Joan R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located on Route 9, the hotel is within minutes of the Five Colleges area, which includes the University of Massachusetts Amherst, Hampshire College, Smith College, Amherst College and Mt. Holyoke College. The hotel offers Comfort Sunshine Breakfast, Heated Indoor Pool and wireless internet access in all guest rooms. ... more   less 

Additional Information about Comfort Inn

Address: 237 Russell St, Hadley, MA 01035-9520 (Formerly Quality Inn)
Region: United States > Massachusetts > Hampshire County > Hadley
Price Range: $106 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Comfort Hotel Hadley
Quality Inn Hadley
Comfort Inn Hadley
Hadley Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
2 questions
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over a year ago
Danbury, Connecticut

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had room 214 and it was fine.”
 of 5 bubbles Seniortravelors, 29 Oct 2016 | Read review
“Suites are well worth it.”
 of 5 bubbles CaptainS7662, 6 Oct 2016 | Read review
“View your room before completing your check in process.”
 of 5 bubbles YackeeDoodle, 29 Sep 2016 | Read review
“Choose a room away from the road if you want the window open”
 of 5 bubbles drmjd, 28 Sep 2016 | Read review
“choose away from highway”
 of 5 bubbles MariannG_13, 2 Aug 2016 | Read review
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