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Wyndham at Bentley Brook

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Wyndham at Bentley Brook
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339 Reviews from our TripAdvisor Community

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Showing 336: English reviews
New York City, New York
Reviewed 19 February 2015

We have stayed at Bentley Brook almost every weekend since early December. From the wonderful people at the front desk to any other staff we have encountered, we have loved our stays. The rooms are large, clean and well-appointed and the location(ski-in, ski-out) could not be better.

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Helpful?
Thank AdamsNYC
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Thank you for your time to provide such great comments about the resort and team. We have had some great snow this year and we are so happy you have chosen to stay with us each weekend. Please let myself or the team know if we can do anything to enhance your future visits. Again we thank you for choosing...

Providence, Rhode Island
Reviewed 15 February 2015

There are a lot of really fantastic places to stay in the Berkshires. There are elaborately decorated and posh townhouses and sleek, sophisticated lofts. For us, we love Bentley Brook. With three kids, we've learned to pay for convenience. Here, we don't have to. Our second floor condo had two bedrooms, one with two large comfortable queens and one with...

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2Thank jendechant
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

We are grateful for your kind words and review of Bentley Brook. Your thoughts and comments about the resort could not have been said better. The Bentley Family is truly grateful for allowing us to serve your family. We look forward to future visits and we are always here to assist. Happy Travels. Brennan Handfield 413-738-8600

Mantua, New Jersey
Reviewed 2 February 2015

This slope side ski in-ski out hotel has everything your family needs from very young kids to adults. On site activities, pools, hot tubs- and SPACIOUS rooms. Our favorite family ski trip each year. Jiminy Peak has a great learn to ski program as well as challenging black diamond runs.

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Helpful?
1Thank Sue R
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

I could not be happier to read your comments. We thank you for taking the time to provide such great feedback and review about our property. It is a perfect location and the Ski conditions have been great this year with more snow on the way. Thank you again and please lets the team know if we can ever provide...

Reviewed 10 December 2014 via mobile

We have been lucky enough to be given this place as a gift for a couple of weekend visits. Our friends own the timeshare. Staff is very accommodating. Rooms are nice. Some minor issues but I found it a great place to visit with a lot of things to do in the area even in a tight budget.

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3Thank Kyra S
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Kyra S. I really appreciate the rating and comments. I hope those small areas of concern were reported to the team. We take great pride in making sure we get things just right and we resolve those areas of concern right away. The local area is wonderful and offers something for everyone and every price range. Please next time you...

Reviewed 3 December 2014 via mobile

Went the week after Black Friday. It was insane so many children who were loud and obnoxious. Hotel staff did not enforce quiet hours. I broke out from rash from bedspread and so did my fiancé. Not fun to deal with after a vacation! Bring own sheets!!!

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1Thank Malerie A
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Malerie A, I want to first apologies for your experience and thank you for your honest feedback. Holiday weekends are very busy with families and children and we take our quiet hours seriously. The team implements activities late at night to keep children occupied and out of the halls. We take great care to assure all of our guests are...

Reviewed 29 November 2014

I have stayed at the resort 4 weeks in the last year and will be heading there next week. Those weeks varied from the two of us to having friends and grandkids. Always a great place to stay. The staff is friendly, from the front desk to the person who has to tell us the Hot Tub is closing at...

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Helpful?
1Thank john c
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

John C. Thank you for your review and your continued support in choosing Bentley Brook as your weekend getaway. I am grateful our team has served and taken good care of you and all of our guests. It is always great to recognize their efforts. We will continue to raise the bar and look forward to a great future as...

West Orange, New Jersey
Reviewed 28 November 2014 via mobile

Place is right on the ski slopes. Very clean and has a full kitchen in most units. Staff can be snarky at times. They do have activities for a nominal fee and they do show old movies at night. There is no cleaning service but there is a washer and dryer in the room. Unless you are into winter sports,...

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3Thank Norjeff2
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

We thank you for taking the time provide great feedback and comments. We use all of the comments and feedback to coach new employees and veteran staff through their continued improvement. Bentley Brook is a timeshare resort and daily housekeeping service is not provided, however is available upon request at any time. We look forward to future visits and hope...

Connecticut
Reviewed 26 November 2014 via mobile

A warm fire, hot apple cider, and a cheerful friendly staff greeted us as we arrived. The well appointed 2 bedroom unit was impeccably clean. The kids had a great time making lip balm, survival bracelets and duct tape wallets in the kids club. The movies and popcorn in the theater were great too. The mountain was open for skiing...

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3Thank vacationmommie
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

We are very greatful for your comments and assessment of our resort. The team really works hard to make everything inviting, relaxing and fun. Summer winter or fall it is always a great time to visit the Berkshires. Thank you again and we look forword to having your family visit with us soon. Happy travels. Brennan Handfield Brennan.handfield@wyn.com

New London, Connecticut
Reviewed 24 November 2014

The facilities in the room and the resort are top class, but if you go out of snow season, you better be a pretty keen hiker. The countryside is beautiful by car, but not enough of it to last more than a couple of days.

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Thank dl15man
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Thank you for your comments and review. The in-between seasons can be a challenge because many of the local attractions, events and things to do happen in summer, fall and Ski season. The best thing about these off times are the peace and quiet some of our guests love. I really appreciate the great feedback and comments about the resort....

Providence, Rhode Island
Reviewed 20 November 2014

great "girls weekend!" clean, well-appointed condo...building 25, 2 bed, 2 bath with nice view; close to pool/hot tub, main lobby, registration. was a bit concerned that as it was post-leaf peeping and pre-skiiing, we would not have enought to do, but was certainly NOT the case. Staff VERY friendly, accomodating and fun. We were well provided for by Candise, Angela,...

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Helpful?
Thank K C
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

I want to thank you for your positive recommendation of our resort. The fall is a wonderful time of year. We are pleased the you enjoyed your visit. We look to future stays with us and if we can ever assist with vacation ideas please let our team know. Happy travels! Brennan Handfield Brennan.handfield@wyn.com

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Business Centre with Internet Access

Additional Information about Wyndham at Bentley Brook

Address: 1 Corey Rd, Hancock, MA 01237-9541
Region: United States > Massachusetts > Berkshires > Hancock
Price Range: $190 - $567 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham at Bentley Brook 3*
Number of rooms: 32
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Also Known As:
Wyndham At Bentley Brook Hotel Hancock
Wyndham Hotel Hancock
At Bentley Brook Wyndham
Wyndham At Bentley Brook Berkshires/Hancock, MA
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham at Bentley Brook staff and other travellers.
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GA
over a year ago
Rogersville, Missouri
4 months ago
over a year ago

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Questions? Get answers from Wyndham at Bentley Brook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like 2 Bedroom (most are 2 bedroom sleeps 8) mountain side, but all are great.”
 of 5 bubbles 532SUSANH, 29 Jan 2017 | Read review
“The best views are in building 25 on the top floor, facing the slopes.”
  • Sunset View from Room 2541 (4th Floor, Building 25)
  • Kitchen Towels and Cutting Boards
  • Kitchen Sink Stuff
  • Jacuzzi Tub
  • Second Bathroom
  • Laundry Detergent
 of 5 bubbles n8davis, 27 Jan 2017 | Read review
“Upper building has activities room. Lower building pool and movie theater”
 of 5 bubbles billbS3668WJ, 5 Dec 2016 | Read review
“Get the section away from the main area, we had a corner room so a little quieter”
 of 5 bubbles roseletted, 14 Nov 2016 | Read review
“Rooms in buildings 25-27 are newly renovated. Choose the fourth floor.”
 of 5 bubbles johncS4134SM, 18 Oct 2016 | Read review
5 of 5