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    Best Western Merrimack Valley

    401 Lowell Ave, Haverhill, MA 01832
    Hotel website
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    2017-07-30 2017-07-31
    US$95
    US$95
    US$95
    Traveller (30)
    Room & Suite (15)
    Pool & Beach (3)
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    Overview
    • Excellent26%
    • Very good34%
    • Average19%
    • Poor11%
    • Terrible10%
    Travellers talk about
    “hot tub” (20 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Merrimack Valley
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (412)
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    1 - 5 of 401 reviews

    Reviewed 3 days ago

    This Best Western has drug dealers and users, sadly and in plain view, in the front parking lot. Wretched! I will say the Front Desk, Maintenance, Chamber Wait, and Breakfast Staff are wonderful. Furthermore (and ironically), the mattresses are very good. Stay somewhere else in...More

    Review collected in partnership with Best Western
    Thank cathyrT1611JE
    Response from Manager22031, Director of Sales at Best Western Merrimack ValleyResponded 2 days ago

    I am very sorry you had a problem during your stay in the parking lot. Please if you see anything like this report to front desk, so that our front desk staff or local police. Our staff and the police will work closely to defer...More

    Hotel's Favourite
    Reviewed 3 weeks ago

    A quiet, comfortable place to stay. No traffic noises. The room was clean and spacious. A nice sitting area made it feel like a suite. Desk clerk was pleasant and helpful. Enjoyed a good breakfast. Parking is a little ways off around the building since...More

    Review collected in partnership with Best Western
    Thank Sheryll S
    Response from Manager22031, Director of Sales at Best Western Merrimack ValleyResponded 3 weeks ago

    Thank you for staying at Best Western while around the North of Boston area. We are so pleased that you had a nice stay and enjoyed our deluxe breakfast. We hope that you are able to visit us again in the future. Thank you, Director...More

    Reviewed 4 days ago

    This is the second and last time we will stay here. Last year we said we wouldn't be back but late scheduling limited other options. The exterior appearance should tell potential customers of what to expect. Grounds were not kept up, grass needed mowing, bushes...More

    Review collected in partnership with Best Western
    Thank Peter L. K
    Response from Manager22031, Manager at Best Western Merrimack ValleyResponded 3 days ago

    Hello Peter, Thank you for staying with us again this year. We appreciate your feedback and will use these comments to make changes in the future. Best regards, Sales Manager

    Reviewed 4 days ago

    Service is great but the hotel is aging fast unfortunately. Rooms are outdated, internet was not fast enough to stream a movie and the mattress was way too hard. On the positive side, the staff are very friendly and helpful.

    Review collected in partnership with Best Western
    Thank PattiJD98
    Response from Manager22031, Director of Sales at Best Western Merrimack ValleyResponded 3 days ago

    Thank you for staying at Best Western Merrimack Valley. We do have a renovation coming up soon that will fix the dated look. We hope you can come back again to visit. Best Regards, Director of Sales

    Reviewed 1 week ago

    Great location, the hotel is right off the highway. The staff was extremely helpful, nice and friendly but hotel needs update. The mattress was very uncomfortable, the carpet has stain and smell, towels look old.More

    Review collected in partnership with Best Western
    Thank Michoue8
    Response from Manager22031, Director of Sales at Best Western Merrimack ValleyResponded 1 week ago

    Thank you for your feedback after your stay at Best Western Merrimack Valley. I am sorry that you had an issue with the matress being uncomfortable. We will look into that and at the room you stayed in to see if we can fix the...More

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    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Meeting Rooms
    • Business Centre with Internet Access
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$100 - US$167 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 127
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Travelocity, Priceline, Orbitz, Booking.com, Hotels.com, Expedia, Hotwire, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Best Western Merrimack Valley reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Haverhill
    • Also Known As
    • Best Western Plus Merrimack Valley Hotel Haverhill ,
    • Best Western Hotel Haverhill ,
    • Best Western Haverhill ,
    • Haverhill Best Western
    Add Photo Photos
    Traveller (30)
    Room & Suite (15)
    Pool & Beach (3)
    Dining (2)
    Hotel & Grounds (23)
    Bathroom (3)
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    .31 km away
     
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    Ask a question
    Questions & Answers
    Jesse L
    18 January 2017|
    Answer
    Response from Manager22031 | Property representative |
    Our Indoor pool and hot tub hours are 8am -10pm daily.
    0
    Votes
    Mark S
    27 September 2016|
    Answer Show all 3 answers
    Response from Manager22031 | Property representative |
    Thank you for staying with us. Glad we were able to get your request in. We hope you are able to stay with us again next time you are in our area.
    0
    Votes
    ashulitax
    6 October 2015|
    Answer Show all 3 answers
    Response from Manager22031 | Property representative |
    Yes we do have an indoor pool and hot tub!
    0
    Votes
    Room Tips
    "Don't stay here!!!"
    Read review
    "Always be nice to the host. And smile."
    Read review
    "Rooms at back quiet"
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    "Book elsewhere"
    Read review
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