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BEST WESTERN Merrimack Valley

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386 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Merrimack Valley
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Showing 375: English reviews
Tucson, Arizona
Reviewed 14 November 2015

The staff is very pleansant and accomadating. Very clean and comfortable. Pancakes at breakfast. Will stay again. The location is very convenient.It has a grocery store near by and several other stores. Very easy access to highway.

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Helpful?
Thank carole1245
Manager22031, Director of Sales at BEST WESTERN Merrimack Valley, responded to this review

Hello Carole, We are pleased that you had a wonderful stay and found our hotel staff very accommodating. We appreciate your business and your lovely review. Thanks again!

Portland, United States
Reviewed 31 October 2015

Need to train staff to be able to check in and out using all methods of payment if a manager is not on site to help. Do not give a receipt and say you are all set and then charge other credit cards once having been checked out because the staff in poorly trained and unable to process a gift...

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Helpful?
Thank Lauren B
Manager22031, Manager at BEST WESTERN Merrimack Valley, responded to this review

Thank you for your feedback. We since have trained our staff better on how to handle gift cards. Sorry for any inconveniences this may have caused you. We hope you change your mind and are able to give us a second chance. Thank you, Hotel Manager

Cocoa, Florida
Reviewed 30 October 2015

Their breakfast Bistro was an interesting experience, the variety was tremendous, every day was something new and delicious. I looked forward to the next mornings breakfast. not to mention the maid service, the indoor pool & spa, Plus the comfortable Rooms. Access to the Highway, walking distance to the local shopping area, a Dinner Theater rite next door, I could...

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Helpful?
1Thank Bobby D
Manager22031, Director of Sales at BEST WESTERN Merrimack Valley, responded to this review

Hello Bobby, Thank you so much for staying with us and your wonderful feedback. I am so pleased to read you loved our deluxe free breakfast each day and got to take advantage of our indoor pool and hot tub. We hope to see you again soon next time you need a getaway. Best regards, Director of Sales

Big Bear Lake, California
Reviewed 28 October 2015

This was my second time staying at this hotel, and I'm very pleased. All the hotel staff were helpful and courteous. I love the hotel's location-- walking distance to the shopping center. I will definitely come back again.

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Helpful?
Thank Myrmyr971
Manager22031, Director of Sales at BEST WESTERN Merrimack Valley, responded to this review

Thank you for your continued patronage! We look forward to your next stay with us!!!

West Yarmouth, United States
Reviewed 27 October 2015

Great service, great room, great breakfast. Everyone was very nice and helpful. Cookies and coffee served at the reception and staff offered to make my business card into a luggage tag, which was delivered to my door afterward. Room was clean, and we also got a late check-out. Just wonderful!

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Helpful?
Thank Stephanie R
Manager22031, Director of Sales at BEST WESTERN Merrimack Valley, responded to this review

Hello Stephanie, Thank you for your 5 star rating! We are so pleased to read that you enjoyed everything about your stay. We may not have the newest hotel in the area, but we do have a great staff and personalized service. It is nice to hear that you enjoyed some of our extra touches. Thanks again, Director of Sales

Norwich, United Kingdom
Reviewed 26 October 2015

I was apprehensive after reading some the reviews but this hotel was perfectly fine for a one night stay. The room was large, clean and had coffee maker in room. We used the laundry facilities which were reasonable at $2 a wash/dry. My only complaint is the price, it was the most expensive motel we stayed in on a 2...

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Helpful?
1Thank Katiekate40
Manager22031, Director of Sales at BEST WESTERN Merrimack Valley, responded to this review

Hello, Thank you for your review. We are pleased to read that you had a nice visit. We are so glad that you enjoyed our spacious accommodations and convenient location to a shopping plaza. We look forward to your next visit. Best regards, Director of Sales

Florida
Reviewed 22 October 2015

I have to disagree with some of the previous reviews... Yes, the hotel décor was rather dated but the room was fine. Its wasn't dirty and nothing was broken, as others have indicated.We have no complaints about breakfast. The chinese restaurant across the street was good, with large portions at a reasonable price. In general the hotel was good value...

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Helpful?
Thank wuw
Manager22031, Manager at BEST WESTERN Merrimack Valley, responded to this review

Hello, Thank you for your review and your stay. I am pleased to read that your stay was good and again better than expected. We have gotten slammed with a couple of unhappy guests on this site so it is nice to have some positive feedback. Thanks again, Manager

ontario, canada
Reviewed 22 October 2015

Our room was alright. Nothing special. The bed was nice. It was nice having a fridge. The rugs look tired. I think the hotel needs an upgrade. Not your usual 2 1/2 star hotel. It was easy off the highway and there is a McDonalds right across the street. It was better than the write ups.

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Helpful?
Thank dave196161
Manager22031, Director of Sales at BEST WESTERN Merrimack Valley, responded to this review

Hello, Thank you for your review and your honestly. As you have probably read in recent replies, we are in the planning process of a major renovation. We hope that you visit us again in the future and see our new look. Best regards, Director of Sales

New Jersey, United States
Reviewed 22 October 2015

I usually stay at the Best Western in Concord but the meeting was further North this time. Its a good place to stay, I liked the room and service. The Hotel people went above and beyond to help when I was locked out of my car. I will stay there again when in the area

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Helpful?
Thank Anthony B
Manager22031, Director of Sales at BEST WESTERN Merrimack Valley, responded to this review

Hello, Thank you for your continued patronage to Best Western. We are pleased that you enjoyed your stay and to hear the staff went above and beyond. We look forward to your next stay. Best Regards, Director of Sales

Gulfport, Florida
Reviewed 20 October 2015

If you are looking for an ideal location with everything you need across the street, this is the place. We stayed here as a base to visit the surrounding areas and we enjoyed our stay. Very nice full breakfast that changes each day and very comfortable, clean rooms.

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Helpful?
Thank M6135YQchrisk
Manager22031, Director of Sales at BEST WESTERN Merrimack Valley, responded to this review

Hello, Thank you for your lovely review and your stay at Best Western. We are pleased to hear you had a lovely stay and enjoyed the hotel and the surrounding area. We look forward to your next visit. Best regards, Director of Sales

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
The BEST WESTERN Merrimack Valley is located in Haverhill, MA. We offer a full hot complimentary breakfast, wireless internet throughout the building, as well as ample parking. We are situated right off of Interstate 495 Exit 49 which is very convenient for traveling throughout New England. We love having you stay with us! ... more   less 

Additional Information about BEST WESTERN Merrimack Valley

Address: 401 Lowell Ave, Haverhill, MA 01832-3683
Region: United States > Massachusetts > Haverhill
Price Range: $110 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Merrimack Valley 2.5*
Number of rooms: 126
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Also Known As:
Best Western Plus Merrimack Valley Hotel Haverhill
Best Western Hotel Haverhill
Best Western Haverhill
Haverhill Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Merrimack Valley staff and other travellers.
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Questions? Get answers from BEST WESTERN Merrimack Valley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles X683OGmarks, 20 Oct 2016 | Read review
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 of 5 bubbles W1419ZDstever, 5 Oct 2016 | Read review
“Ask for main floor no elevator”
 of 5 bubbles terryVDR, 26 Aug 2016 | Read review
“We had a king size bed room it was lovely. Nice seating area, desk, fridge, wardrobe, lots of nice pillows, also a nice large TV”
 of 5 bubbles carlaf689, 25 Jul 2016 | Read review
“2nd floor rooms have elevator access”
 of 5 bubbles aggiemom99, 20 Jul 2016 | Read review
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