Courtyard Cape Cod Hyannis
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About
Finding an ideal family-friendly hotel in Hyannis does not have to be difficult. Welcome to Courtyard Cape Cod Hyannis, a nice option for travellers like you.
You’ll enjoy relaxing rooms that offer a flat screen TV and air conditioning, and you can stay connected during your stay as Hyannis Marriott offers guests free wifi.
The hotel features 24 hour front desk and room service. Plus, Courtyard Cape Cod Hyannis Hotel offers a pool and a restaurant, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.
Given the close proximity of popular landmarks, such as Hyannis Transportation Center (1.5 km) and Beech Tree (1.7 km), guests of Courtyard Hyannis can easily experience some of Hyannis' most well known attractions.
If you like Asian restaurants, Hyannis Marriott is conveniently located near Bangkok Kitchen, Bamboo, and Bangkok Cuisine.
If you are interested in exploring Hyannis, check out a history museum, such as Zion Union Heritage Museum, Inc..
Courtyard Cape Cod Hyannis puts the best of Hyannis at your fingertips, making your stay both relaxing and enjoyable.
Location
Reviews
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Check in was uneventful. Bonvoy status was not mentioned. No upgrade offered. No late checkout offered. Limited mention of amenity (we qualify for food/beverage credit, we had to pry the info out of them. Rooms don't have free water bottles, which isn't a guaranteed amenity at Courtyard, but other properties do provide that. No laundry bag in room, not sure if that was an oversight or a COVID thing. Did notice they offered prior guest checking in a room on the first floor or second floor, we didn't get that offer. Requested featherless room (allergies) was ignored, both of us woke up congested
Saw lots of cleaning going on in the public spaces, and the b'fast (eggs, strawberries, yogurt) were quite good.
Loud in wall AC unit
Water pressure in the shower sucks
Coffee at the Bistro is terrible. Some of the food items were decent
Gym is tiny (didnt realize until later the picture of their gym is a mirror) and during the summer its hard to get into
You can walk to target/the mall if you need anything however walking to anything else and you are fighting some busy roads.
Would stay again for business but probably not if I was vacationing
The biggest issue- NOT clean and bad water pressure. The room is old, the bathroom was dirty, bathtub had hairs in it as well as around the toilet. The AC was a big wall unit that was so loud. The carpets looked old. The location is basically on the main road, next to a BIG shopping center/Target. We chose this location as its near the Ferry but would never recommend it and definitely not for someone's vacation for more than one night in Cape Cod.
We told them about our issues and emailed management. They replied that they will speak with housekeeping but not points were offered to comp us or any credits towards our Marriot account. We will need to follow up again.
Smelly carpets and smelly elevator.
Bad WiFi connectivity. Front desk got defensive when I reported the WiFi issue, forget about trying to address it.
Not even a proper sign for the hotel.
Just the whole experience was very bad. Definitely did not feel like a Marriott
The good: room was reasonablly updated and quiet. Bed was fine.
The disappointing: There was a pile crumbs on the sofa, stool, and desk chair. The bathroom had a significant number of stray hairs. Unfortunately, I didn't notice these when we dropped our luggage off or I would've asked to change rooms. With Covid still around, I wondered what else had been overlooked.
Also, our refrigerator went warm overnight on our third night. We had to toss our food. I told the front desk when we checked out. She asked if a child could've hit the control—we had no kid, and there wasn't a dial. This fridge seemed like a re-purposed mini bar. It didn't even have a tiny freezer for a cold pack.
All in all, our stays a few years ago were nicer.
"First floor if you have issues or a lot of luggage. Elevator is only at one end of the building."Read full review
"There are rooms that face a large lawn area, and are quieter, with a pleasant view"Read full review
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