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Heritage House Hotel

Booking.comUS$74*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Heritage House Hotel
Heritage House Hotel
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461 Reviews from our TripAdvisor Community

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Showing 418: English reviews
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Nantucket, Massachusetts
Reviewed yesterday NEW

First room we were given was only half made up. Called desk and very responsive, giving us another room. Room was clean . If have luggage, is a few steps down to elevator but otherwise quite accessible. Have stayed here before and find it nice for the price and better than others we have stayed at in the area.

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Helpful?
Thank Elaine T
East Brunswick, New Jersey
Reviewed 3 days ago NEW

Stayed here for three nights with Starr tours and the location was ideal. The room was okay but had some issues. The bathroom really, really, needs an over haul! The tiles in the bath tub/shower area were a mess! Really need to re grout or replace the tiles! Ran out of toilet paper one evening and called down to have...

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Helpful?
Thank MLOU19
Washington DC, District of Columbia
Reviewed 5 days ago NEWvia mobile

I stayed here because I had a free stay through a timeshare company. So the best thing I can say about it is that I didn't have to pay anything. But the first bad part is parking. I showed up on a Friday night around 10pm to check in and there was no parking. Apparently they have some event in...

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Helpful?
Thank ccutie
Fort Lauderdale, Florida
Reviewed 1 week ago

We've been coming and booking golf outing for over 20 years and we always get the courses we want and at the tee times we want. They are unparalleled in that respect. The hotel is starting to show its age, but they have a great location, right on Main St in Hyannis and the connections to get what you want....

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Helpful?
Thank garygaryl
Brian B, Front Office Manager at Heritage House Hotel, responded to this review

Gary, thank you for your review and continued business. Our staff is trained to make sure each guest receives outstanding service. We have also upgraded some facilities on the property, we have recently installed a new environmentally friendly heating and hot water system, we are currently replacing the lighting with more eco-friendly options, and lastly, the new hot tub will...

Springfield, Massachusetts
Reviewed 2 weeks ago

My group of 20 to 60 golfing buddies have been going to Cape Cod for 29 years, every Good Friday, to play golf and stay over. We have been booking with the Heritage House for the last 12 years. Brian and the front desk staff handle our group like VIP's. Chauncey's has excellent food. The rooms are perfect and the...

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Helpful?
Thank Steve M
Brian B, Front Office Manager at Heritage House Hotel, responded to this review

Thanks for your review Steve, we look forward to having you back next year to kick off our Golf Season!

Reviewed 4 weeks ago

My three girlfriends and I were staying at the Heritage House before we had to catch a ferry the next morning. When we checked, a (highly disheveled) man who didn't even look like he worked there was standing around the front of the counter. Upon asking if we needed to check in, he sighed loudly and let himself behind the...

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Helpful?
Thank Colleen W
Birmingham, United Kingdom
Reviewed 4 weeks ago via mobile

arrived here without expecting too much after reading reviews. However got to say I have been pleasantly surprised. The welcome we received was great. The gentleman at reception offered us a range of rooms though we had booked a standard double. He offered advice of things to see and do. The room was clean, spacious and had everything we needed...

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Helpful?
Thank 600Damian
Brian B, Front Office Manager at Heritage House Hotel, responded to this review

Damien, thanks very much for your review - Our Front Desk staff are trained to ensure that our guests receive the highest level of service and that you have a great experience. Please come back and visit us again.

Reviewed 8 April 2017 via mobile

We stayed here Thursday nite. The staff were extremely helpful. The price was very low; but, the value was there. The hallways could use some brightening, but, it is winter! I've stayed there before, and, I will stay there again. Ara

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Helpful?
Thank SailSalty
Brian B, Front Office Manager at Heritage House Hotel, responded to this review

Thank you for your feedback, we're glad you found the staff helpful and we look forward to seeing you again!

Elizabeth City, North Carolina
Reviewed 21 February 2017 via mobile

First off you get what you pay for! Bought out stay off Groupon. Pretty much the reviews are on point. We stayed on 2/19-2/20. Pros Location Indoor Pool Cons The ice bucket was not emptied prior to previous guest. Yuck! Carpets throughout hotel and room dirty Breakfast had pastries that looked days old, and only coffee available. Will not stay...

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Helpful?
1Thank Anthony_Lilly
GeneralManager H, General Manager at Heritage House Hotel, responded to this review

Dear Anthony_Lilly, I would like to apologize for the inconvenience's you had to endure during your stay with us. I want to thank you for your review and I am looking into the issues to make sure this does not happen again. If and when your travels bring you back to the Hyannis area please feel free to contact me...

Reviewed 5 February 2017

The hotel smelled like smoke. Spiders were a normal thing and it was a bit outdated. Overall, it was an OK stay. I can say it was OK because it was near the main street - within walking distance. Again, I wasn't too happy with the hotel itself.

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Helpful?
Thank Mayra R
GeneralManager H, General Manager at Heritage House Hotel, responded to this review

Dear Mayra, Thank you for reviewing your stay with us here at the Heritage House Hotel. Please except our apologies for any inconvenience this may have caused you during your stay. I have mentioned your comments to the management staff and we will take care of these issues promptly. If your travels bring you back to Hyannis Please feel free...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Heritage House Hotel is Cape Cod's first Solar Powered Hotel, we are making a constant effort toward greener business practices. We are conveniently located one block from Hyannis Harbor, which is the departure point for the Martha's Vineyard, Nantucket, and Whale Watch Ferries. While at the property explore Main Street Waterfront District, offering antique shops, galleries, kayak and bike rentals, dancing, dinning, and live entertainment. We are located directly across from the Regional Transportation Center and Train- Home of Boston's Cape Cod Flyer. ... more   less 

Additional Information about Heritage House Hotel

Address: 259 Main St, Hyannis, MA 02601-4095
Region: United States > Massachusetts > Cape Cod > Hyannis
Price Range: $115 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Heritage House Hotel 2.5*
Number of rooms: 143
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Also Known As:
Heritage Hotel Hyannis
Heritage House Hyannis
Heritage House Hotel Hyannis, Cape Cod, MA
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Questions & Answers

Here's what travellers have asked, with answers from Heritage House Hotel staff and other travellers.
8 questions
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Panama City Beach, Florida
26 days ago
10 months ago
over a year ago
Boston, Massachusetts

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Questions? Get answers from Heritage House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book your Cape Cod golf trip here”
garygaryl, 17 May 2017 | Read review
“If you are a small family travelling (i.e. two adults and two children) ask for the Three Bagger. .”
269stevem269, 9 May 2017 | Read review
“Ask for one in the main area of the hotel”
colleenw759, 27 Apr 2017 | Read review
“stay in the main building, the other two buildings were abandoned looking.”
0mayrar, 5 Feb 2017 | Read review
“Request a room on an upper floor”
667vickir, 1 Oct 2016 | Read review
5 of 5
Booking.com
US$74* /night
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Prices are for 1 room, 2 adults
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